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Long Area Load Times - Official data-gathering thread


5 réponses à ce sujet

#1
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages
Some of our private beta testers have been reporting increased area load times with the Patch 1.05 BETA and we've also seen some scattered reports of the same from users still on 1.04. If you're encountering long load times under 1.04 or 1.05, please post your information to this thread and help us track this down.

What we need:
  • Actual Clock Times - Please measure the actual load times and do your best to estimate the amount of time you have to play before it occurs. At this point, we're only concerned about load times greater than 60 seconds and occurring after less than 3 hours of play.
  • Specific Area Transition - What area are you coming from and what are you going to?
  • Patch Number - Are you using the Patch 1.05 beta? Are you on 1.04 (available as part of the base Ultimate Edition install)?
  • DLC List? - What DLC do you have installed when you experience this?
  • Does the condition persist if... You exit the game and restart? You uninstall your DLC? You revert back to 1.04? You play logged out?
  • Do you have a particular save game in which the condition is easily or immediately reproducible?
Thanks to all of you for your help,
Rob

#2
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages
It only occurred on the EADM downloadable version of Ultimate Edition (and has now been corrected there). At the time, our relationship with them was more arm's-length, just as it is with Steam or any of the other download services, so it unfortunately wasn't part of our internal test plans.

#3
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages
Thanks sami jo. Is anyone else experiencing these same symptoms while using the 1.05 public beta?

#4
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages
Can I get a show of hands from those of you for whom the loads are actually freezing (i.e. the spinny icon stops rotating) rather than simply taking a long time. It seemed to spark some ideas for one of our programmers so I'd like to get a sense of whether that's a common occurrence with this issue.

Thanks,
Rob

#5
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages

kawasara wrote...

well i would not mind going back to 1.04, but i'll have to re download the full game (27 gbs) from origin ea.store


If you go into the General Settings tab in the EA Origin service, there's a checkbox there that says "Keep game installers after games have been installed." Make sure that box is checked and you won't have to keep re-downloading those files.

As for the load times issue, we're working on and will release a proper, non-beta 1.05 patch once it's ready.

Thanks,
Rob

#6
Luke Barrett

Luke Barrett
  • BioWare Employees
  • 1 638 messages
If anyone has 1.05 working without any noticable slowdowns (ie. roughly the same as 1.04 within a few seconds) please let me know, I would like to inquire as to your hardware to help narrow down the issues for those who are having this issue.