5 réponses à ce sujet

[92 Virus]

 does anyone know why after accepting terms and conditions on dragon age origins ultimate edition, it says my password is incorrect although it accepts in 1st place & is defiantly the right password, otherwise it wouldn't let me get pass the log in part.

i cant get my content without connecting & it wont let me connect pass terms & conditions

[92 Virus]

this was fixed by calling EA tech support, took 40mins on the phone but problem was resolved in the end

[Feanor_II]

I don't know if my case is the same, I've been playing again little by little DA:O for the last two moths, but for the last weeks I can't log in, anytime I introduce my password the game says it's not correct and I can't upload my data and I wonder if it will affect some of the DLC that I had purchased in the past but I haven't installed yet to save space.

I play regular edition DA:O and I haven't installed awakening yet. I remember that few days before this I had some problems activating Dragon Blood Armor, to solve this I followed many of the steps list on the forum and finally fixed it deleting a file which name I don't remember right now.

[sami jo]

Feanor_II wrote...

I don't know if my case is the same, I've been playing again little by little DA:O for the last two moths, but for the last weeks I can't log in, anytime I introduce my password the game says it's not correct and I can't upload my data and I wonder if it will affect some of the DLC that I had purchased in the past but I haven't installed yet to save space.

I play regular edition DA:O and I haven't installed awakening yet. I remember that few days before this I had some problems activating Dragon Blood Armor, to solve this I followed many of the steps list on the forum and finally fixed it deleting a file which name I don't remember right now.

I'm not certain what file you deleted, but it could certainly be the cause of your current problems (I'd rescue it from the recycle bin if you can).  Sudden log-in failures usually signal a change in firewall/protection software settings that are not letting the game communicate with the DA servers, particularly since you were able to log in before with no issues and can log in here. 

You have not provided enough information for anyone to really be of much specific help at this point.  There is a solutions round-up thread pinned to the top of the forum with a long list of the most common known problems and their solutions.  If you have difficulty with authorizing DLC and cannot solve the issue using the known solutions or would rather not for some reason, there is a 1.05 beta patch that is solely focused on resolving DLC issues.  There are some known loading slowdown issues with it, though (which is why it is still in beta).  The thread with the link to the patch is also pinned to the top of the forum.

If you need other/more help, there are posting guidelines in the "Read First" thread also pinned to the top of this forum.  Given your current issues, I would also include any anti-virus/anti-malware software that you have installed, any system changes that happened right before the problems occured, and the name of the file that you deleted. 

[Feanor_II]

Don't think I deleted any random file , I deleted My Documents\\Bioware\\Dragon Age\\Settings\\profile.dap (following the steps i found in this very forum), after deleting it, it was regenerated by the game, i could use Dragon Blood Armor and could connect to my profile withput any problems...... but a few days later I couldn't connect anymore.

Oh, I checked my firewall config and it's allright (I'm using Avira)

[sami jo]

Are your Avira definitions up to date? There was an issue several weeks ago with Avira and a few others mistakenly quarantining DAO and DA2 game files.

Otherwise, the rest of my post stands. Without more information there is little anyone can do but aim you towards the solutions round-up or the beta patch.