Because of an email change I have had to create a new account. I have linked my Warhammer account to this new email but when I go to post on the Warhammer forum I get the msg "You do not meet the requirements to post in this forum."
(I self-editied the two paragraphs I had written. Let's just say so far I haven't had a good experience and leave it at that.)
Any help available here?
You do not meet the requirements to post in this forum?
Débuté par
Seethv
, juil. 24 2011 01:54
Retour en haut
#2
Posté 25 juillet 2011 - 05:15
Jeff Rousell
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- BioWare Employees
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- 656 messages
You shouldn't have needed to create a new account here. You can change your old account's email address at http://profile.ea.com/. Keep in mind you can't have 2 EA accounts with the same email address so you may want to update this account's email to something different first.
If you want to post in the Warhammer forums with your new account you will need to register Warhammer at http://social.biowar...form&game_id=14. But a Warhammer account can only be registered to 1 account here.
If you want to post in the Warhammer forums with your new account you will need to register Warhammer at http://social.biowar...form&game_id=14. But a Warhammer account can only be registered to 1 account here.
#3
Posté 27 juillet 2011 - 04:18
Jeff Rousell
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- BioWare Employees
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- 656 messages
I understand you were trying to be brief before and were likely a bit frustrated. But I didn't fully understand the problem before. The official customer support channel for this site, EA and EA account's is http://support.ea.com/. They do have a tracking system and if you contacted them before they should be able to look up details from the previous interaction. I am not in customer support so I don't have access to that system.
As I see it there are 2 solutions to fix this.
1. Contact EA Customer Support at http://support.ea.com/ and tell them you no longer have access to your old EA account's email address. They should be able to update it for you and help you recover your password. Then you can use your old account again on this site to post in the forums.
2. Send me your old account's username, for this site, and I can unlink it from your Warhammer account. Then you can link your Warhammer account to your new account. If you would like to go with this option let me know.
As I see it there are 2 solutions to fix this.
1. Contact EA Customer Support at http://support.ea.com/ and tell them you no longer have access to your old EA account's email address. They should be able to update it for you and help you recover your password. Then you can use your old account again on this site to post in the forums.
2. Send me your old account's username, for this site, and I can unlink it from your Warhammer account. Then you can link your Warhammer account to your new account. If you would like to go with this option let me know.
Modifié par Jeff Rousell, 27 juillet 2011 - 04:23 .
