So, I logged on to day to purchase the DA2 legacy expansion, unfortantly when I go to "confirm" my password, it says I've entered an incorrect password, so I changed my password from the EA site, attempted again, and have received the same error message. I don't know exactly what I'm supposed to do to fix this.......
Confirming password error
Débuté par
Isaak9
, juil. 27 2011 02:05
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#2
Posté 27 juillet 2011 - 05:08
buzzti
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- Members
- 7 messages
same problem here
the site recognizes my password if i log into my account but if i try to buy legacy it wont confirm the same problem used mere seconds before
the site recognizes my password if i log into my account but if i try to buy legacy it wont confirm the same problem used mere seconds before
#3
Posté 27 juillet 2011 - 06:33
Jeff Rousell
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- BioWare Employees
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- 656 messages
We just deployed code that should fix this issue. Please try again and let me know if it's still not working.
#4
Posté 28 juillet 2011 - 06:02
buzzti
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- Members
- 7 messages
the fix is doing its job, atleast for me, thanks for the fast response
#5
Posté 29 juillet 2011 - 03:03
ManiacD
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- Members
- 1 messages
It's not working for me was just trying to buy some more ME2 DLC content and even though I can log into EA and bioware my same password won't allow me to access the checkout
#6
Posté 29 juillet 2011 - 06:43
Mattias_of_Runeborough
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- Members
- 2 messages
I have the same problem. Also can't log in to the Dragon Age servers when starting the game. Says i have incorrect username or password. Tried to reset, did not help. Cant log in on the Social Network on my PC either (using my iPad to post where I'm alredy loged on).
#7
Posté 29 juillet 2011 - 07:42
Mattias_of_Runeborough
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- Members
- 2 messages
Well, I have fixed it. Seems that the problem was with IE 7. I wasn't able to use the form on ea.com properly to reset my password with IE 7. Used Firefox instead then everything worked just fine.
