The tube was crushed towards one end (the white seal thing on that end was completely gone) and the top edge of the litho is pretty beat up. And I can't see the order on my account page to open a case. Help, please.
Team litho badly damaged, but cannot see order on account
Débuté par
SIim Charles
, juil. 28 2011 05:46
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#2
Guest_Ms Domino_*
Posté 28 juillet 2011 - 05:50
Guest_Ms Domino_*
Guest_Ms Domino_*
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- Guests
Open a support case through the store, and we'll help you out!
#3
Posté 28 juillet 2011 - 05:53
SIim Charles
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- 435 messages
So I don't need an item number or anything? I got a shipping confirmation to my account email, but I don't see the order on my account page. Thanks!
#4
Posté 29 juillet 2011 - 05:12
archive-th
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- 293 messages
Wow, I remember Ms Domino saying she was able to stand on that tube!
Far out...US postage is really really bad!
Far out...US postage is really really bad!
#5
Posté 29 juillet 2011 - 07:28
Bolboreta
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- 499 messages
Very bad luck 
My tube came from US to Spain and it seems indestructible!
My tube came from US to Spain and it seems indestructible!
#6
Posté 29 juillet 2011 - 08:40
SIim Charles
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- 435 messages
Yeah, I have ripped on Bioware in the past for cheaping-out on shipping, but this was 100% USPS's fault... it is almost like they ran it over with something.
#7
Posté 29 juillet 2011 - 08:56
steelcityace
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- 13 messages
I feel your pain Charles - my tube had one end missing, and just a strip of tape over one end (with holes in it of course for stuff to get down in it). I haven't decided if I want to return mine - the top edge is slightly bent, and the print has some crinkles along the top 1/4. I just don't know if I want to risk having another sent to me and it getting beat up even worse. I'm thinking once framed, it might not be noticeable...
