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American military overseas access to Dragon Age II


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#1
Axva

Axva
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Went to EA live support asking for assistance in getting access to the American webiste in Enlgish in dollars that Steam provides but EA does not provide and this is the discussion:

They immediately cut me off and took away this dfiscussio when I said I would be posting it, they didn'tr know I had already copied it.


Amy: Hi, my name is Amy. How may I help you?
2260687236: Did you get my question? I can't get onto your store online in English in dollars, why did you stop selling on Steam when
they supports us overseas, I am in Germany on a US Army post with an American address?
Amy: Give me a minute.
2260687236: ok
Amy: here is the link >>  http://store.origin....200/ccRef.en_US
2260687236: all the words for the categories are in German
2260687236: the pruices are in Euros
Amy: It may be of due to the region.
2260687236: it changes my link when i press enter
2260687236: Steam has an American link for us over here
Amy: please wait.
Amy: I think it's due to browser settings.
2260687236: how come i can get to the american steam store
Amy: Steam and Origin are different companies.
2260687236: yeah, are you saying you dom'
2260687236: dont provide service to us military overseas?
Amy: Sorry,please elaborate
Amy: Please wait.
2260687236: seems pretty self-explanatory
2260687236: really you're not steam? I thought you guys were steam.  Why would i think you were steam when my first question referred to steam?
Amy: You want american  site as its costly in EUROs ?
2260687236: Why did you take the game off steam in the first place?  They offered great service and I'm still waiting to get on your webpage, lol?
2260687236: yes very costly in Euros, the dollar is worthless
Amy: i am providing you 15% discount coupon code >> YIMMC-EUPAD-MN4NP
Amy: Is there anything else I can help you with today?
2260687236: what??  I want to get onto your site in English in dollars
2260687236: I will be posting this conversation on every website I can think of if I  don't get answers

#2
martynpd

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you might find its the ISP which changes the region its in euros beacuse the traffic goes to the ISP which is in europe. you can use a proxxy to get round it however  for instance if you rented a proxy server in germany the google page will default to .de

thats probably why it defaults to euros, you could rent a basic proxy for practically nothing in the US so your traffic goes to there that will give you the region for the steam store page.

#3
Dandynermite

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You got a 15% discount for moaning!?

#4
hawat333

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No, he didn't. Customer Service employee all over the world have two things in common: One of them is the fact that they can type, spell, create sentences with proper grammar. Actually, that's one of the first things that gets heavily tested when you take this kind of work. I leave the conclusion up to you.