8 réponses à ce sujet

[TeeJayUK72]

Dragon Age is failing to install either from DVD or from download via EADM.

Running autorun.exe gives:

"Error: switch from current encoding to specified encoding not supported. Line 1, Column 40 inter XML settings"
On clicking 'OK' a blank box with large Red 'X' appears, then nothing...

Running setup.exe gives:

"Welcome to the Dragon Age Installer" >Next
"End User License Agreement" >I Agree
"Select Install Type" >standard/custom
either one then gives:
"Dragon Age: Origins Installer has stopped working" >Close

I have sent an email to EA official support but not heard anything back even after three days. I have searched all available forums and websites and tried every suggestion I have found, but nothing has made any difference.

At the very least can someone from EA or Bioware confirm that this is a recognised problem and say if here isn't any solution yet (and if one is being worked on) so that I can stop wasting my time searching for a solution if none actually exists.

Thank you in advance.

Modifié par TeeJayUK72, 21 novembre 2009 - 12:49 .

[TeeJayUK72]

PS. I am using 64-bit Vista

[Liquid Exile]

As I mentioned, I'm also having this issue. I have 32bit Vista. A response of some kind would be nice as I've never had any installkation problems with this computer before.

[SleepNotic]

I have the exact same issue, except i am using XP. So it's not a Vista problem. Quite frankly, im pissed, i payed 60 dollars for this, and EA won't even acknowledge my issue.

[Kaljaparoni]

I had the same error but managed to install and run the game by creating and logging to another user account on my PC. Not 100% sure it will work with others but I'd say it's worth trying. I'm gonna try to locate the exact cause of the problem next weekend.

[Weaponz248]

I just bought the game today and have this same issue. Any update or did i waste my money?



Edit:  Im a dumbarse!!  I figured it out you just need to run the program as an administrator.  Its as easy as that!

Modifié par Weaponz248, 12 décembre 2009 - 08:21 .

[TeeJayUK72]

"Edit: Im a dumbarse!! I figured it out you just need to run the program as an administrator. Its as easy as that!"



Doesn't work for me.

[Snowman-X]

Belive it or not, but the following really worked for me!

I have DA:O installed via Steam, same error as mentioned above... checked file, reloaded files via Steam, nothing helped...
But:
In the application folder I ran the "DAOriginsLauncher.exe": Same error
I ran the EXE as Administrator: Launcher opend, Click on "Start": Same error
I shut down Steam, ran the EXE as Administrator: Launcher opend, Click on "Start", Steam started, the Game started

Seriously, I have no idea why it worked, but I don't wan't to close DA:O.... to scared about encountering the same problem again next time.......

[sami jo]

Snowman-X wrote...

Belive it or not, but the following really worked for me!

I have DA:O installed via Steam, same error as mentioned above... checked file, reloaded files via Steam, nothing helped...
But:
In the application folder I ran the "DAOriginsLauncher.exe": Same error
I ran the EXE as Administrator: Launcher opend, Click on "Start": Same error
I shut down Steam, ran the EXE as Administrator: Launcher opend, Click on "Start", Steam started, the Game started

Seriously, I have no idea why it worked, but I don't wan't to close DA:O.... to scared about encountering the same problem again next time.......

Known issue posted in the solutions round-up thread.