but it just keeps coming up with an error is there a problem with the points store atm? I hope this is in the right place, Please move it if it isn't
Modifié par Bennjoon, 08 août 2011 - 06:53 .
Is the points store down atm?
Débuté par
Bennjoon
, août 08 2011 06:52
#1
Posté 08 août 2011 - 06:52
Bennjoon
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I am trying to add some Bioware points and have enough pennies in my account but it just keeps coming up with an error is there a problem with the points store atm?
I hope this is in the right place, Please move it if it isn't
but it just keeps coming up with an error is there a problem with the points store atm? I hope this is in the right place, Please move it if it isn't
Retour en haut
#2
Posté 08 août 2011 - 08:07
Gibril
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Happened to me too, I got enough for 800, but it's being annoying.
#3
Posté 09 août 2011 - 11:34
Valethar
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Points are handled by EA support. This forum is strictly for the BioWare merchandise store, run by Treehouse Brands. They don't have access to the information about BioWare points here.
If the points system is not working properly, you'll need to contact EA support at support.ea.com
If the points system is not working properly, you'll need to contact EA support at support.ea.com
#4
Posté 21 août 2011 - 02:59
TanyaT
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difficult, they don't recognise my e-mail and p/w, even changing the p/w doesn't help.Valethar wrote...
Points are handled by EA support. This forum is strictly for the BioWare merchandise store, run by Treehouse Brands. They don't have access to the information about BioWare points here.
If the points system is not working properly, you'll need to contact EA support at support.ea.com
i think EA are screwed up after the hack and haven't repaired themselves.
#5
Posté 23 août 2011 - 11:10
Morty90
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It's the same for me, the store has been down for about two weeks. I tried asking the question on the EA forums, but to no avail.
#7
Posté 25 août 2011 - 02:52
CaisLaochach
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Bugger, having the same problem. All EA did was tell me to delete my browser's cache...
#8
Posté 25 août 2011 - 03:38
TanyaT
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ClaomhScathach wrote...
Bugger, having the same problem. All EA did was tell me to delete my browser's cache...
standard contact help desk response (one of my jobs) but to be fair it can work.
however it ain't working here
#9
Posté 25 août 2011 - 11:34
CaisLaochach
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At least they didn't tell me to turn it on and off.
#10
Posté 26 août 2011 - 08:16
TanyaT
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you can sign in, that means we assume you have some knowledge of how these things workClaomhScathach wrote...
At least they didn't tell me to turn it on and off.
#11
Posté 01 septembre 2011 - 04:52
Jedi Master of Orion
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I think I've experience the same problem, from what I gather the system seems to have been down for months. Or at least it was when I tried months ago. I tried to buy some today and at first I couldn't get past the payment options, now I can get one step further but the same error message pops up.
