25 réponses à ce sujet

[Fabbian]

Im running with a GEForce 9800GT with latest driver but when I try to play I get the message "Failed to detect a supported video card".  Any hints about what my problem would be ?  Really cheesed off - spent quite a bit of time trying to sort this out.

Thanks for any help you can give me

[Gorath Alpha]

Already asked, already answered, a rather sizable number of  times.  The forum search isn't fully functional, but it's adequate to find one of those previous answers you needed, if the FAQ didn't cover it (which I didn't verify, nor have I tested the Google find for the same criteria  -- LATER, now I've done that as well, and many of them were there).

1. New driver or
2. Dx9 or
3. game reinstall.

Gorath
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Modifié par Gorath Alpha, 19 juillet 2011 - 03:54 .

[Fabbian]

Wow so helpful - spent a lot of time trolling thru the forums because of the lack of search function but didnt find an answer.

Fabbian

[Starkworg]

Ahhh yes, Community... "Already asked, already answered, many times.  The forum search isn't
fully functional, but it's adequate to find one of the answers you
want, if the FAQ didn't cover it." ...at it's finest.

[Gorath Alpha]

Facts.  At least 30 finds of the exact problem, so no major exaggeration!  Search works that well.  Not that anyone else's attempt is any worse; just that no one else even tries at all. 

P. S. Even Google can find as many:

www.google.com/search

Be happy that the problem here is actually a fixable one.  For those with onboard video, it is not.  Additional facts in that regard:  98% of all onboard chips included in PCs have been crap.  90% of all onboard video chips sold have been from Intel. 

When it's a properly usable Geforce or Radeon, I already edited in the primary vectors: munged-up graphics driver is first (easiest to fix), corrupted Direct3D is next (install Dx9c), and a bad game install is last. 

Infrequently, trying to mix ratios for screen settings causes this.  You can't choose a 4:3 setting for a wide screen display, nor vice versa.

Gorath
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Modifié par Gorath Alpha, 19 juillet 2011 - 03:59 .

[Fabbian]

Yeah - found the posts all pretty much say the same thing -I didnt say I couldnt find any posts on the subject just none list my card as a problem. As I said in my original post I have the latest drivers - so was hoping that I could get other possible solutions - after spending a lot of time going through forums updating drivers seems to be the only solution on offer.

[Jacobtm92]

wow im having the same problem too even though i have one.

[tilltugg]

I'm pretty sure that DirectX is the culprit. The version on the DVD (not downloaded) did nothing on my computer, (you know - "already installed, no need for this" and the setup had no problems identifying my 8800GT but the error still occurred. So i downloaded another version of directx that did some changes to my system, and voila! =)



Of course there are several things that could muck it up, like PhysX but for me it seems to have been DX.

[Fabbian]

Hi Jacobtm92, keep persisting it took me a lot of time but eventually got it running - not sure what I did differently but after several instals of the game and updating drivers I finally got it running- for how long I have no idea but its all good for the moment



Fabbian

[TallBearNC]

A Nvidfia 9800 will work. Make sure you have the latest drivers. As long as it's a DX10 card (eventhough the game is DX 9) the game should accept it and work with it. Otherwise I know how to disable that video card detection and FORCE the game to run

[Jacobtm92]

wait wait what what updates fabbian? and installs give me more details plz. and i've unitalled it once jus now and reloaded it but im still getting the same thing.

Modifié par Jacobtm92, 22 novembre 2009 - 06:24 .

[tilltugg]

Almost soiled myself this morning. Having a cup of coffee and starting my fav game, as usual.. "Failed to detect a supported video card" ...

Hot coffee shot through my nostrils as were I a Black (coffee) Mage! NooooooOOooo! NOT AGAIN!

I tried again. This time I used all my mental (coffee) powers.. And it got up and running. PHEW!

But really, Bioware..or I suppose we can blame EA..
1. Failed to detect...
2. DVD not recognized. (eject/mount a couple of times until it can read it)
3. "Memory Leak" or whatever it is.

You had no trouble getting out "expansions" that we must pay for.. perhaps putting the same effort into making the game stable and working well? But i suppose that doesn't generate instant cash..

Modifié par tilltugg, 24 novembre 2009 - 09:32 .

[Lughsan35]

tilltugg wrote...

Almost soiled myself this morning. Having a cup of coffee and starting my fav game, as usual.. "Failed to detect a supported video card" ...

Hot coffee shot through my nostrils as were I a Black (coffee) Mage! NooooooOOooo! NOT AGAIN!

I tried again. This time I used all my mental (coffee) powers.. And it got up and running. PHEW!

But really, Bioware..or I suppose we can blame EA..
1. Failed to detect...
2. DVD not recognized. (eject/mount a couple of times until it can read it)
3. "Memory Leak" or whatever it is.

You had no trouble getting out "expansions" that we must pay for.. perhaps putting the same effort into making the game stable and working well? But i suppose that doesn't generate instant cash..

It is just possible that you have such a hackneyed system set in just such a way that they can't do anything about it..

I know I know.. you know everything there is to know about building a PC..but I can guarantee you if you post your DXdiag here we can find all sorts of errors in your judgement of 'good ' stuff for you...

[tilltugg]

It is just possible that you have such a hackneyed system set in just such a way that they can't do anything about it..

I know I know.. you know everything there is to know about building a PC..but I can guarantee you if you post your DXdiag here we can find all sorts of errors in your judgement of 'good ' stuff for you...

Sure it's possible. I'm no expert, but since so many others appear to have the same problem(s) and most other software runs fine, what to think? And i never said that i have any 'good stuff,  my rig meets the requirements ..and then some .. Granted, my directX may well be slightly mucked up since there's no easy way to uninstall/rollback DX and I've had my share of trying to replace it over and over.. I'm sure there's some residual crap in my system.

System Model: GA-MA78GM-S2H
               BIOS: Award Modular BIOS v6.00PG
          Processor: AMD Athlon™ 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.1GHz
             Memory: 2048MB RAM
XFX 8800GT (512)

[Suyz]

I have the same problem. Is there anyway to by pass that message..

[Alasaari]

Suyz wrote...

I have the same problem. Is there anyway to by pass that message..

What graphics card do you have?

[tomknight]

someone said download and update directX will help, i'm trying it out link here

http://www.microsoft...es/directx.aspx

[Gorath Alpha]

tomknight wrote...

someone said download and update directX will help, i'm trying it out link here
http://www.microsoft...es/directx.aspx

There are two disparate reasons for the error message, both of which are reflected in this message thread's past replies.  Substandard hardware doesn't work, with or without a filter to stop the game in its tracks.  The Geforce FX card generation was a disaster, but the filter misses them.  They still don't work. 

For a more recent (past four generations) video card generation, and an "n600" performance code** in the card name, the error message is caused by software corruption (drivers, Direct3D, or the game). 

P. S. Added recently.  Beginning over two years ago, with their GTX200 cards, nVIDIA abandoned the old "hundreds" performance scale that they actually borrowed from ATI, who hadn't used it the same way, and applied it to their Geforce FX 5n00 generation, in which the number "n" in the hundreds' place showed the performance, from 200 for "awful", up to 800, which they intended to mean "super". 

AMD, the successor company name (ATI was purchased and merged in), still uses the hundred the way that the FXes did back then, although the year before, they had not, and yet had provided the hint to how to use the numbers.  Now, if you see a "10", as in a 210 or 310, THAT is what is truly awful, like a 200 or 300 from AMD.  Their "20" is more or less the same as a "400" or "450" from AMD, and the "30" is usually (not the GT 430) about like an AMD "500".  The Geforce "40" numbering hasn't been used often, but is roughly where the Radeon HD 4670 was two years ago, and therefore, under the following HD 5670 last year (this year's equivilant from AMD isn't available yet). 

nVIDIA's '50" and "60" numbering has been more variable, but generally has equated to an AMD "700" level, with highrer numbers closer to the hundreds digit numbers, "70" being about like an 800, "80" about like and 870, and so on.

Gorath
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Modifié par Gorath Alpha, 14 janvier 2011 - 02:14 .

[Tosheroon]

[/quote]
 Granted, my directX may well be slightly mucked up since there's no easy way to uninstall/rollback DX and I've had my share of trying to replace it over and over.[/quote]

Download the Microsoft DX Redist. There is absolutely no reason why that would not fix DirectX problems. Of course, your issue may not be DirectX related to begin with. 

[Technological]

I've been having the same problem with an integrated graphics card, however after some tinkering (Which included messing around with directX and some shading utilities) I managed to get the game working, however I am unsure as to why Bioware ( or perhaps just Gorath) is so adamant in discouraging those whom have integrated graphics cards to engorge themselves into this game, despite not having the full blown high end graphics that enhance this already impressive game.

[TallBearNC]

Integrated graphics cards (ESPECIALLY INTEL) are not supported by DAO in any way shape or form. Mainly because they dont have their own video ram and have CRAPPY gpus.... they are the bottom of the barrel of video cards and are not intended for high end gaming. If people want to play games on laptops and desktops like DA, they need a DEDICATED graphics card on their desktop or laptop

[TallBearNC]

Most newer laptops with nvidia and ati aren't integrated and actually have a card inside the laptop that sits on the pci-e buss.. like my laptop has 2 8800Ms from nvidia in SLI mode and I can take out the card and upgrade it if I chose

[Gorath Alpha]

TallBearNC wrote...

Most newer laptops with nvidia and ati aren't integrated and actually have a card inside the laptop that sits on the pci-e buss.. like my laptop has 2 8800Ms from nvidia in SLI mode and I can take out the card and upgrade it if I chose

Between the high level of Netbook sales, and many less expensive notebook PCs, the percentage is worsening in Intel's favor.  At various times in rcent years, the percentage of laptops with nothing but Intel's video chips being sold has varied from slightly under 90% a quarter all the way up to as high as 95%, so ATI and nVIDIA have only a small part of the overall portable PC market, worse luck.

[Suyz]

Alasaari wrote...

Suyz wrote...

I have the same problem. Is there anyway to by pass that message..

What graphics card do you have?

I have Radeon X1600 Pro.  It should meet the requirment...

[Gorath Alpha]

Suyz wrote...

I have Radeon X1600 Pro.  It should meet the requirment...

It's above the X1550 named for Vista, but that one was a mistake anyway.  It's right at the minimum video level for its performance, but until you locate the bad file, you can't use it.  Start with driver updates (and do try the Omega drivers when your video card is so very old), move on to Dx9 updates, and if it still doesn't work, reinstall the game last.

P. S. Some days in here, the message traffic can be so dense, and the people available to read the requests can be so few, that in sheer frustration, a snippy "already asked, already answered" seems appropriate for any of the many repeated old questions.  (That's not an excuse, or an apology, it's a statement of a factual situation, is all.)

Gorath
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Modifié par Gorath Alpha, 18 avril 2010 - 01:48 .