181 ответов в этой теме

[SexyBouddha]

Broken for me as well!

[electrolatino]

My DLC is busted too, "online profile storage" timeout every time, first Soldier's Peak wasn't appearing on map to select.



This sucks, can't load my game save...

[Villawolf89]

Bioware or EA will never answer a thread like this and if they do, it'll be a first. EA is known for there lack of care or concern for there games or the people who buy them. Anyone who has bought any of the NHL games for a PS2 knows this.



Now, I have a different problem. I signed up in the game for a account on here but can't use that account info to sign in when I'm on the PC. These kinds of bugs should have been worked out before the game went live, but knowing EA, I'm not surprised.

[FrobergDK]

On the PC as well, it's been 11 days since my online profile was updated.. Three characters started and finished in that time..

[oFallenAngel]

Addicted much? Assuming an average of 50 hours per playthrough, that's over 13 hours per day...maybe you should take some time off for sleep/work/family/friends before caring about your online profile.

[sethroskull79]

I used the CC so I could get the Lucky Stone. It appeared in my inventory for all my saved games. But it never showed up in my DLC in the main menu and its not stored on my hard drive. Now when I am not hooked up to xbox live I can't load my games. I wonder how I can get the Lucky stone to show up in my DLC and then save it to the harddrive.

[Mechagonzo2k9]

I sure do hope ME2 has more support than DAO, coz if it does, to eck with EA. I know BIoware can partner up with some good corporate mogul other than EA.

[schnaucl]

I'm now having an account information may be invalid error, too

[TheWarProdigy]

EA tech support suggested changing the date of the xbox360 to 11/15/2005 ... i haven't gotten the error again though so i haven't tried it. although my character hasn't updated since level 6 (all my achievements do though, practically instantly), so perhaps i should give it a shot. they also said this game is not recommended to use the install-to-harddrive feature. but quite frankly i'm running into just as many errors not using it that i might just go ahead and reinstall it since i like my xbox quiet and cooler. so buggy... where is the orkin man.

[Sidney]

I tried creating that EA.com account and that hasn't solved my problem so I'm not sure what can be done at this point.

[TheWarProdigy]

um ok, i'll try to copy/paste it. btw, this tech rep was pretty polite. i hear EA has rude/bad support. although this might not be the best answers in the world, the rep was really nice. i posted the whole thing, just in case it answers another question someone might have had.



/////////////////////////////////////////////////////////////////////

Response



Hello,



Thank you for participating in our Chat program.



You will find a transcript of our chat session attached below, and should also receive a follow up survey via e-mail. While participation in the survey is not required, we would appreciate your input and participation as we strive to improve the services we provide you.



If your question was not answered to your satisfaction, please contact us once again.



Additionally, you may update your question by visiting our support site located at http://help.ea.com. Upon login, you may locate the associated incident by clicking the “My Questions” link found to the left.



Sincerely,

EA Customer Support

Discussion Thread

Chat Transcript

12/02/2009 12:25 PM





Hi, my name is EARepRadley. How may I help you? [12:10:20 PM]

: I have an issue with dragon age: origins 360 version [12:10:39 PM]

EARepRadley: Ok. [12:13:00 PM]

EARepRadley: Tell me, please? [12:13:05 PM]

: I was wondering where the log-in / create account screen is? [12:11:38 PM]

: it is referenced in the manual [12:11:46 PM]

: to be around "downloadable content" but i do not see it anywhere. [12:12:09 PM]

: in the options menu there is an option to upload the character profile and such [12:12:55 PM]

: but again, no option to actually create/log-in [12:13:10 PM]

: in the character creator demo released for the PC for example... there was a log-in menu. [12:13:43 PM]

EARepRadley: Login to the game using Gamertag or to create a Gamertag? [12:15:57 PM]

: so the game automatically registers my gamertag to bioware? [12:14:20 PM]

: (for character uploads) [12:14:31 PM]

EARepRadley: Yes. [12:16:38 PM]

: ah, that would explain that. [12:14:45 PM]

: another question [12:14:57 PM]

: if i may [12:15:00 PM]

: is the game recommended/not recommended for the "install to harddrive" option on the 360? i know some games are not (ie halo3 is one). [12:15:50 PM]

EARepRadley: No, I am sorry, [12:18:39 PM]

EARepRadley: Not for this game. [12:18:44 PM]

: so it is not recommended to do it correct? [12:17:00 PM]

EARepRadley: Yes. [12:19:09 PM]

: ok, that would explain a few unusual glitches [12:17:17 PM]

EARepRadley: Alright! [12:19:35 PM]

: also [12:17:33 PM]

EARepRadley: Is there anything else, I may assist you with today? [12:19:40 PM]

: i was wondering is there a place to check the bioware social network status? [12:17:58 PM]

: i imagine since this game is new. it's being slammed with data [12:18:06 PM]

: and would explain the slooooooooow response time [12:18:16 PM]

: i get plenty of connection errors in game (360) about uploading/contacting my profile [12:18:36 PM]

EARepRadley: Ok. [12:21:03 PM]

EARepRadley: For connection errors, please try resetting your Xbox 360's time and date setting to the 11/15/2005 by following the below given steps.

1. Press the Xbox Guide button on the controller to enter the Dashboard.

2. Sign out of Xbox Live by pressing the X button.

3. Select the System blade.

4. Select Console Settings and press the A button.

5. Select Clock and press the A button.

6. Change the date to 11/15/2005 and press the A button to accept. [12:23:03 PM]

EARepRadley: This will make the connection good. [12:23:13 PM]

: ?! [12:21:26 PM]

: wow, that's a first. [12:21:31 PM]

: will try it out [12:21:36 PM]

EARepRadley: Thanks! [12:23:57 PM]

EARepRadley: Is there anything else, I may assist you with? [12:24:02 PM]

: i will pass this knowledge on to as many da:o players as possible. that is an odd quirk indeed. [12:22:25 PM]

: no thank-you so very much [12:22:30 PM]

EARepRadley: You are welcome! [12:24:41 PM]

EARepRadley: *smile* [12:24:43 PM]

: oh one last [12:22:44 PM]

: sorry [12:22:46 PM]

EARepRadley: In case the issue still persists, then feel free to contact us again. [12:24:52 PM]

EARepRadley: Yes, please. [12:24:56 PM]

: live chat time = phone support time? [12:22:55 PM]

: 8am/5pm? [12:23:03 PM]

EARepRadley: No, it's. [12:25:08 PM]

EARepRadley: Live chat will be available from 8:00AM CST (6:00AM PST) to 11:45PM CST (9:45PM CST). [12:25:31 PM]

: oh wow, awesome. thanks again for your time! gg [12:24:11 PM]

EARepRadley: I would greatly appreciate your taking the time to complete the survey which you will receive in your email. [12:26:21 PM]

EARepRadley: My pleasure! [12:26:26 PM]

: is there a survey i can do about this? [12:24:27 PM]

: ah yes [12:24:30 PM]

: lol beat me to it [12:24:33 PM]

EARepRadley: Thank you for your participation. Have a wonderful day.

Wish you a great week ahead!

Bye and take care! [12:26:45 PM]

EARepRadley: *smile* [12:26:48 PM]

: cheers [12:24:50 PM]

'' disconnected ('Concluded by End-user'). [12:24:59 PM]



/////////////////////////////////////

[TheWarProdigy]

oh, my character profile finally loaded to it's proper lvl 23... lol! (it was lvl 6 for the longest time).

[MonkeyLungs]

I really don't understand why they wanted to have this feature. It seems like such a headache that they can't get it to work right. None of my characters displays the correct level, they all have inconsistencies in the 'journal' part and the dwarf portraits will not upload. I don't think it is that big of a deal but I really don't understand why they want a feature like this when they can't make it work right.

[TheWarProdigy]

yeah, they should have kept it on the back burner a little bit longer until it was more functional (mass effect 2 release perhaps?). but it's really bad when the game almost is as buggy as this site which is still beta. would be nice to at least get acknowledgments of bugs. i mean, for a game that is supposedly getting more dlc, you would think they would be quicker/more vocal about supportting the game.

[dadrowranger]

i see you all are havie same problem as i. how reassuring that is at least i am not only one

[Morning808]

CryoSabre wrote...

I've never been able to update or add any of my xbox 360 stuff to my profile on here, since i never manage to connect to the social server from my 360 :S

Thats my problem too

[Kelanil]

Yeah I had a ce copy of DoA since day one and have constantly gotten that error even though I'm connected to live, have the game registered both w EA and Bioware but oddly enough I've had no issues w my dlc content except the Journeys items not showing up since I can't connect to the DoA servers. Just don't really understand what the issue is but /shrug.

[SILVERgh0st]

well I see I ain't the only one in the boat - not sure that is a good thing though. I thought this was an EA screw up as it started happening to me after EA tried to give me a DLC part for free. my character hasn't updated since level 8 (12/7/09) - definitely a joke - and I got the same rigamaroe (sp?) from EA support about changing the date (after they gave me info for fixing the problem on a sony ps3 when I had said xbox 360) - I even had one EA guy tell me to take a screen shot of the error also after I had said I was on an xbox 360 - EA support has been a joke so far. and as for the date change - when it says to find the system blade - isn't that referring to the old dashboards? and not even updated information? I was hoping to find an answer here but since I didn't I figure I might as well vent some!

also since my character did update to level 8 on here - wasn't I supposed to get some kinda of necklace or jewelry for my character? if I read some posts right that is supposed to automatically show up in inventory? or can someone clear that up for me? thanks!

Сообщение изменено: SILVERgh0st, 13 Декабрь 2009 - 11:03 .

[Kelanil]

heh I just got my account information might not be valid error on the 360. yet i can still play my game and dlc. this whole issue just seems really ...well to put it blunt a cluster..*%#% atm.

[Annihilator27]

That date reset didnt work for me whan they had me try it.