4 réponses à ce sujet

[AssassinsReign]

http://razorbladesam...-bioware-alone/

If this has been posted, it is still worth putting on another time, because people need to read it.

[Brenon Holmes]

EternalAmbiguity wrote...

That's ridiculous. Bioware isn't Santa. WE are the ones keeping Bioware in business; WE are the ones paying the bills. Thus, it is not outside of our responsibility to commend a job well done, and make darn well sure to condemn a job poorly done.

Since we're talking business... let's talk business...

Have you ever heard the term, "The customer is always right?"

Except you're not, except in a very vague sense... I get paid whether you buy the game or not. Your interaction economically with me is basically non-existant. Your specific interaction with my company is basically non-existant... you're one person (and no, you cannot speak with the voice of a larger group). :happy:

As a group of people, yes the consumers of the products that my company makes are important... but that would only really matter if you spoke with one voice, or maybe even a set of significant voices... you don't. Even this community, as a sub-set of the total group of people that purchased ME2 and or ME1 isn't even vaguely of one mind on any given subject...
Ask any question and you're likely to get at least a handful of completely divergent answers... :happy:

Given that... if you're going to work with the term "the customer is always right" perhaps it simply needs to be clarified, in that you by yourself aren't "The Customer". "The Customer" is some statistically significant portion of 3 million+ people or whatever the sales are...

All of that said, some of us come here because we *want* to. Personally, I don't have to... no one except PR / Marketing / Community actually has to (or should) interact with you guys here on the forums.

Anecdotally, I can tell you that  there have been devs that have been scared off of coming to interact precisely because of the reputation of the forums... which are largely seen as being rather negative, even outside this community. Not that that's a terrible, thing - feel free to express yourselves! Just maybe don't expect people who don't *have* to be here to want to come and take it in the face. :happy:

Now all of that said... This isn't meant as any kind of cautionary tale or anything, I'm simply trying to be honest (maybe blunt) about the situation. Personally I enjoy a lot of the interactions I have with folks here on the forums and that's something that occurs in spite of some of the sorts of "discussions" that can occur.

Modifié par Brenon Holmes, 16 août 2011 - 05:34 .

[Brenon Holmes]

 Hopefully won't be taken out of context...  Or as something that it's not (an attack on anyone).

[Brenon Holmes]

EternalAmbiguity wrote...

I'm not talking about myself. In the article we're refering to, which you've probably read by now, the writer is over the top with their description of how horrible the Mass Effect (I don't think they meant BSN by itself) fans tend to be.

I personally have not encountered what they spoke of: calling the devs names and "bullying." This could be because of my low exposure (I stay around the ME3 General Discussion subforum), or it could be because their being "melodramatic," as mentioned by other people here.

And that's probably fair... I do know that there were some incidences a while back involving specific developers, which were probably unwarranted. I didn't mean to single you out specifically... it's simply that I've seen that particular phrase "The Customer is always right" a fair number of times now... usually used to reinforce someone's opinion on a given topic...

As I said, I wasn't speaking of myself, I was speaking of all of the fans. And I'm not saying that Bioware needs to take notice of only me. But I am saying that when a croud is very vocal about a game (DA2--I haven't even played it, haven't even really been over to the forums, but the overwelming majority of comments about it are negative) Bioware sure needs to take notice. That's what the article seems to be criticizing.

Again, that's fair... and I'm sure that the DA guys have taken notice and probably have some creative plans on how to deal with the reception. :happy:

And for the record, I think it's great that you guys come onto these forums. I know you don't have to do that. I'm not really active anywhere else, and I don't know of any other developer that has such a cool site. However, that doesn't mean we shouldn't point out inconsistencies and problems.

Hope I don't come off as a jerk.

Nope, not at all! In general I think a lot of the "pointing out inconsistencies and problems" stuff has been pretty good. I can only think of a few discussions off the top of my head in the ME3 general discussion area that have been kind of over the top. So with respect to the ME3 general discussion, you probably have a point... :happy:

Modifié par Brenon Holmes, 16 août 2011 - 05:55 .

[Brenon Holmes]

mineralica wrote...

<snip>

And... not ME3-related?

Good point... probably better that the discussion move to Off-Topic.