10 réponses à ce sujet

[Baldwin Eagles]

 I just purchased  DA:O Ultimate edition and the installation fails at 15.6% everytime.  I have never played dragons age origins on my PC before.  Any suggestions?  Here is my PC:

intel i3 2120 Sandybridge 3.3 Ghz
Asus ENGTX 560 GPU
8 Gb Ram
Windows 64-bit Ultimate Edition

Pretty sure if hardware isn't the issue here, but I'm kinda a noob about this.

Any thoughts?

[Baldwin Eagles]

BTW - I purchased the game at the store and have the physical discs.

[Dvandread]

I too am having install problems with DAO and DA2, Both retail discs. It gives me Install Failed almost immediately at roughly 3% complete each time (and I tried the copying files to HDD and running, to no avail)

[Baldwin Eagles]

I returned the original copy and exchanged it for a new one. Same issue, get's hung up on on the installation of the 1st disk at the 15.6% mark. I never had the original version, and have only tried to install the retail copy of Dragon's Age Origins Ultimate Edition I purchased from best buy.

[sami jo]

Some modern DVD readers, particularly RW drives, seem to have issues reading the DAO discs during install. You can copy all of the files over to your hardware (different software seems to be in operation for the copy procedure as this does not error out) and run the install from your hard drive, or you can use the CD key to redeem the EA digital download version of the game using the EA download manager known as Origins. More information about the DVD issue is linked in the solutions round-up thread pinned to the top of this forum. Directions for redeeming the digital version can be found in one of the BioWare staff posts in the 1.05 beta patch thread also pinned to the top of this forum.

[Baldwin Eagles]

Sami jo,

I tried copying and pasting onto my hardrive with the original discs and it didn't work. The process got hung up during the pasting, something about a corrupt file. I will try again with the new ones. Thanks.

[Baldwin Eagles]

I tried copying the new discs to the hard drive and it gets hung up on the same file as the original. I get the following message: "Can't read from the source file of disk" The file causing the problem in both instances is "campaign_movies01.RAR" I'll try and DL from EADM and see if that works.

[RaenImrahl]

Baldwin Eagles wrote...

I tried copying the new discs to the hard drive and it gets hung up on the same file as the original. I get the following message: "Can't read from the source file of disk" The file causing the problem in both instances is "campaign_movies01.RAR" I'll try and DL from EADM and see if that works.

I suspect this is an issue with your DVD drive, specifically that it's having problems reading information on both layers of the disc--  most retail DVDs, like the ones for UE, are "dual layer". 

Another possibility is that it could be some sort of background driver or service causing an issue.  Try disabling your anti-virus/anti-spyware software.  Or you can try installing the game by booting into Windows "Safe Mode"... haven't tried that one before, but it should work.

Otherwise, sami jo's advice about the digital download option should work.

[Baldwin Eagles]

Hey,
The digital download worked.  I got it up and running no problem.  However, like most, the DLC remains unathorized after entering my code.  I'll start looking into that tonight.  .
Just curious since I DL it through Origins, I should have the most recent patch included, right?
RaenImrahl,
I am not sure what "dual layer" means.  For my own educational purposes, can you enlighten me?
Thanks for all the help, PC gaming is really new to me (at least since the MSDOS days), and all of this is like taking a leap of faith for me.

[Gorath Alpha]

Raen has been overstressed by RL lately, and yesterday was a first visit in weeks. Dual Layer disks can hold more data, but require far more precise hardware, so more expensive, usually. Personally, in my experience, I have owned some of the finest of DVD drives made, that the EA disks were literally invisible to, as a result of some weird something that EA uses that doesn't work well with DVD drives that can both read and WRITE, and I have had far better luck using elderly Sony DVD read-only drives instead of my good ones, and running installs across my home LAN from an ancient old PC used for a print server and file backup utility box.

[sami jo]

The shiny side of a DVD contains a kind of dye that reacts to being zapped by a laser at a certain wavelength of light. To write to a DVD, a laser zaps a very precise series of dots in circles from the center to the outer edge of the disc. Presence of the dot equals a binary "1". Absence of a dot is a binary "0". Standard magnetic hard drives do basically the same thing with spinning platters of magnets with the north and south poles of the magnet being the ones and zeros. (binary is what all comouter code is broken down to for processing) When a disc is read, a different color laser shines on the pattern and can tell whether a spot was etched in a given place based on what color light bounces back. On a dual layer disc, the reading and writing lasers have two angles at which they can read or write, allowing a second layer of data to be stored on the disc. As Gorath mentioned, doing this without overlap in reading or writing requires very precise hardware. As to why the EA discs are so problemmatic, I have no clue. The same drives that cannot read them during installation can often read them to copy the data to a harddrive.

As for DLC authorization issues, please see the solutions round-up thread pinned to the top of the forum. If you need help with one of the solutions, please be sure to tell us everything you have tried thus far and be specific about what your problem is. (there are a lot of frustrated posters that won't tell us more than "it" doesn't work making it rather difficult to assist them as "it" could be a lot of different things). If you are still having issues after trying those solutions, you can try the 1.05 beta patch. It resolves authorization issues easily, but it can cause very long load times which is why I suggest attempting the manual solutions first.