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WTF Bioware? 1.04 patch issue?


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#1
LPMalakye

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It is not freakin fair! I want to play through the DAO campaign including the damned DLC but my pc shuts down after only a hour or so (if I am lucky) after playing...it has come to my attention this issue could be related to the 1.04 patch and has not been resolved by Bioware to date. Has anyone found a way around this error? I understand I could play through the original campaign pre 1.04 patch but that still leaves and issue with the dlc... I understand most people think the dlc campaigns aren't worth the trouble but I myself would like to at least play through them once.

If anyone has any idea as to how this can be done please let me know -_- I so tire of turning my pc back on after only an hour or so of playing a game that takes 20+ hours to beat... Thanks in advance

#2
mcsupersport

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machine specs?
temps your hardware is running?
drivers?

#3
sami jo

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If your entire system is shutting down, it is not the patch. In all likelihood you are overheating your CPU, GPU or both. That can literally destroy your hardware. If you want any help at all, please see the READ FIRST thread pinned to the top of this forum with posting guidelines.

#4
LPMalakye

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Ill post my specs and a DXdiag report but I don't have this issue with any other game ...

DXDiag Report with system info
Spoiler

Modifié par LPMalakye, 25 août 2011 - 01:33 .


#5
mcsupersport

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1) DX diag is way too much info for me(and most others here), I would much rather see the basics per the sticky at the top of the forum, asking for comp stats, drivers, and patches.
2) If you haven't done so already, make sure you disable the auto-reboot function on crashes on Win7, so you can get a accurate report of the fault(ie a blue screen of death report).
3) If you(well it is the default setting) haven't set up the Op system to do so, it will not shut down for software issues, thus it usually is hardware problems and the comp is trying to NOT fry itself.
4) The most common problem is heat, thus a program like speedfan is a good idea to test your internal temps.
5) A Powersupply unit going bad because DA:O isn't well optimized and stresses MANY components, thus drawing lots of power can also cause shutdowns. A voltage monitor MAY show it or it may not, but knowing what kind of PSU you have and what it's probable output during the game could help.
6) Are you getting any kind of report on what the fault is on shutdown, maybe stored in a log??

Good luck.


pcsupport.about.com/od/windows7/ht/automatic-restart-windows-7.htm

^good instructions to disable autoreboot on fault.

Modifié par mcsupersport, 25 août 2011 - 04:20 .


#6
LPMalakye

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Here is the basic system information

Operating System: Windows 7 Home Basic 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: M61PME-S2P
BIOS: Award Modular BIOS v6.00PG
GPU:NVIDIA GeForce GTS 450
Processor: AMD Athlon™ 7750 Dual-Core Processor (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM

I disabled the auto reboot you spoke of but I am not getting a blue screen of death error during this issue. Where can I locate the report for a system error? I am not getting any report it just shuts down the pc. I would agree with you completely that is was a heating or hardware issue if it happened with any other game and I play a lot more games that are much more demanding than DAO and do not get this issue at all. I even have a program that came with my GPU software called SmartDoctor that controls my fan on the GPU card if it were to get hot and also alerts me of critical temperatures. I am not receiving any alerts, signs or even fan speed difference, and trust me when the fan starts going above normal speed its hard to ignore it lol its loud.

Like I said it is just simply shutting down the pc with no obvious signs or hardware issues. If there is a way I can get a report of the problem please tell me so I can look into it.

Thank you

#7
Moondoggie

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A game cannot cause your PC to shut down.Period. It's definately not related to the game itself or the patch. Second point saying "oh but it works with this game" is a moot point since all games are different,use different engines and have different types of hardware demands. A game you'd think is more demanding than DAO actually most likely isn't and there are things it'll do different to other games that make your hardware behave differently which can cause a fault.

Random shut downs usually indicate an overheating issue,PSU faliure or a problem with your Motherboard. If you don't know how to run tests to detirmine if it's your Motherboard i reccomend you get somebody who does know to look at it.

Modifié par Moondoggie, 25 août 2011 - 01:19 .


#8
mcsupersport

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arstechnica.com/civis/viewtopic.php

You may also try running in XP compatibility mode, and changing the processor affinity to a single.  If it happens to be a PSU doing some of this may actually work to fix the issue because it lowers the power requirements. 

Just for kicks and giggles what kind and wattage PSU are you running?




also another forum/blog that lists same info but links to a third party program that I know nothing about but sounds cool if it works........use at own risk....
forum.notebookreview.com/windows-os-software/492803-windows-7-crash-logs-x64.html

#9
LPMalakye

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Moondoggie wrote...

A game cannot cause your PC to shut
down.Period. It's definately not related to the game itself or the
patch. Second point saying "oh but it works with this game" is a moot
point since all games are different,use different engines and have
different types of hardware demands. A game you'd think is more
demanding than DAO actually most likely isn't and there are things it'll
do different to other games that make your hardware behave differently
which can cause a fault.

Random shut downs usually indicate an
overheating issue,PSU faliure or a problem with your Motherboard. If you
don't know how to run tests to detirmine if it's your Motherboard i
reccomend you get somebody who does know to look at it.


Sadly I believe that now...I recently got a game (Arcania Gothic 4) and it had the same result after a few moments of playing....thank you for your post though I just don't understand why this would be happening, I remember running it as long as I wished last year...



mcsupersport wrote...

arstechnica.com/civis/viewtopic.php

You may also try running in XP compatibility mode, and changing the processor affinity to a single.  If it happens to be a PSU doing some of this may actually work to fix the issue because it lowers the power requirements. 

Just for kicks and giggles what kind and wattage PSU are you running? 450 I believe, and Thank you for helping me through this annoyance I don't know why something isn't working to make the pc shut down it was fine with the game last year and the only thing that has changed is the video card.




also another forum/blog that lists same info but links to a third party program that I know nothing about but sounds cool if it works........use at own risk....
forum.notebookreview.com/windows-os-software/492803-windows-7-crash-logs-x64.html




#10
LPMalakye

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Moondoggie wrote...

A game cannot cause your PC to shut
down.Period. It's definately not related to the game itself or the
patch. Second point saying "oh but it works with this game" is a moot
point since all games are different,use different engines and have
different types of hardware demands. A game you'd think is more
demanding than DAO actually most likely isn't and there are things it'll
do different to other games that make your hardware behave differently
which can cause a fault.

Random shut downs usually indicate an
overheating issue,PSU faliure or a problem with your Motherboard. If you
don't know how to run tests to detirmine if it's your Motherboard i
reccomend you get somebody who does know to look at it.


Sadly
I believe that now...I recently got a game (Arcania Gothic 4) and it
had the same result after a few moments of playing....thank you for your
post though I just don't understand why this would be happening, I
remember running it as long as I wished last year...



mcsupersport wrote...

arstechnica.com/civis/viewtopic.php

You
may also try running in XP compatibility mode, and changing the
processor affinity to a single.  If it happens to be a PSU doing some of
this may actually work to fix the issue because it lowers the power
requirements. 

Just for kicks and giggles what kind and wattage PSU are you running?




also
another forum/blog that lists same info but links to a third party
program that I know nothing about but sounds cool if it works........use
at own risk....
forum.notebookreview.com/windows-os-software/492803-windows-7-crash-logs-x64.html



450 I believe, and Thank you for helping me through this annoyance I
don't know why something isn't working to make the pc shut down it was
fine with the game last year and the only thing that has changed is the
video card.

#11
Gorath Alpha

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Power supplies are the quickest of all computer parts to lose usefulness; the less expensive brands fail much faster, and can do so spectacularly in a shower of sparks and a cloud of dark, acrid smoke. And in blowing, they can destroy other parts at the same time by sending a "surge" of current through the machine.

Even a high quality brand is expected to deteriorate at a rate of 10% per year, so that if it was providing 35 Amps of current on the 12 Volt circuit, that would fall to 31.5 the first year, and then 3.15 Amps drop the second year.

Experienced system builders choose a higher rated PSU with a cushion of 40% or so, to allow the PSU to still be useful after three years, or even more cushion than that, anticipating upgrades that demand higher rates of current.

#12
sami jo

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Your video card is more than capable of running the game. I would bet that either your power supply is not keeping up or your GPU is overheating. Either one is relatively easy to fix, but you want to figure it out before your hardware is damaged.

#13
mcsupersport

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If you can manage to track it down the culprit better then do so, but if I had to guess it would be the PSU.  The 450W is a bit low, not much but a bit low for the machine, which will draw 300-400w depending on what you have running.  DA:O is well known to stress a bunch of items and as such a PSU has to max output on multiple levels causing it to age quickely.  IF you have a mid-line PSU and you stress it, bad things generally happen.  

If you want to take a flyer(if you can't track it down better) then a decent PSU isn't too expensive...

www.newegg.com/Product/Product.aspx

^ newegg has a decent cousair, which you would have to check to make sure it would work on your system(it should) for 69.99 base minus a rebate(mail-in) for a claimed total of 49.99.  This is a 600w psu so it should be decent, not top of the line but decent.

edited to add stress the Guess part of the above statement.

Modifié par mcsupersport, 26 août 2011 - 04:14 .


#14
LPMalakye

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Thank you all for the help ill definitely look into it my mother has agreed to get me a barebones kit and a couple friends made these suggestions, which would you suggest is the better option?

http://www.tigerdire...47400&CatId=332

or

http://www.newegg.co...st=Combo.719536


I am only allowed to get a kit that is between 3 and 400$ so my options are rather limited...if anyone can suggest a better kit i would appreciate it.

#15
sami jo

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If your case is re-useable, you could save some money or get slightly better componenets by skipping the full kit and getting motherboard, CPU, memory and PSU. Both sites have discounted bundles for all of those (new egg has some great motherboard/CPU and PSU/memory bundles for relatively cheap). The New Egg kit has better components for the most part, and if you don't need the HDD and DVD drive, you are spending money on things you don't need. As much as I love AMD, the Intel chips have a big performance advantage over them right now for the price, at least until the new generation of AMD chips comes out (supposedly in the next few months). Sandy bridge chip (core i3 ~$130 or core i5 ~$200) + decent baseline MB (~$130- tomshardware.com has a nice review of the good lower price MBs) + good 500-600W PSU (can get a reasonable one for ~$100) and 4G compatible RAM ($30-60 depending on brand- Corsair single stick $29 on new egg) + decent heatsink (~$20) would give you a far better system within your budget.

Edited to add: you may want to check out this article before buying anything. http://www.tomshardw...mance,3007.html

Modifié par sami jo, 27 août 2011 - 07:18 .


#16
LPMalakye

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Umm lol I appreciate the response and help but most of what you just posted I do not understand >_< I am not as computer Savoy as most of you sadly >_< I need a new case cause this one is getting pretty cramped at its current size my gpu barely fit in it ....Also I wouldn't even know where to begin with which parts I actually need and how to stay within my budget

#17
Fallstar

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Check out pcspecialist.co.uk theyre uk based so you may not be able to order from them, but their forums are excellent. May I also recommend getting a bronze/silver rated PSU, as these have been tested to lose no more than a certain amount of power output per year, and though they can be a little pricey (i think i got an 750W bronze for £79) they do have guarantees to be above a certain power out for three years.

#18
sami jo

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We are still without power from the hurricane (my phone is my link to the outside world at the moment). I'll post a more descriptive answer when I have power again. Tomshardware.com have build guides for first timers if you poke around there.

#19
LPMalakye

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ok i looked through my even viewer when the crash happened again and it came up with this

Kernel Power Event 41

What does that mean?

#20
mcsupersport

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Enter kernel power event41 in google or bing and it will throw you pages saying it is set by windows being shut down unexpectedly. IE you cut the power off, or held the powerbutton down to just cut the machine off.

It could be a sign of you doing one of the above, power loss to your house or psu dying.

#21
sami jo

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Given your previous issues, I would suspect your PSU is going bad.