habe das aus einem Forum sollte der Supporter gelogen haben könnte man ihn verklagen weil die Gesetze ja ausreichen
daraufhin habe ich mal mit einem EA live supporter geschrieben.
hier ist das gespräch (namen anonymisiert). erlaubnis zum verbreiten
wurde mir auch erteilt. ich bitte euch mal dazu etwas zu sagen.
Ist es nichts neues für euch?
"Gut", dass es nur daten für BF3 sind?
(ich war im glauben, das es ALLE daten sammelt)
etc.
-: Hi, i want you to delete my origin account.
-: May I know why do you want to delete it?
-: Yes and im very angry about this fact
-: origin collects my personal data
-: i just want to play BF3 and not be transparent to EA:
-: Please do not worry, no such personal information is shared which is collected by EA.
-: And what is with the EULA??
-: EA collect all my persona data from my pc NOT ANONYM and share it to other companies...
-: I am sorry but this data is not shared to any where, your account details are secured.
-: But if you still wish, we can delete your account.
-: I red in many forums that EA do collect personal datas (software use, hardware) etc... and share it to others
-: are that information outdatet? if yes, pls give me a proof..
-: I would like to inform you that your personal data is shared just within EA, we do not pass that information outside EA.
-: but u collect infomation like: software, hardware etc
-: so you can see my emails, what games i play etc.
-: Well, we do have the information about your games that you register
with EA, the information that you updated through EA. We do also have
your account details just as your date of birth, key that you used to
register the game so that we can help you in case you forget some
account information.
-: yes, thats okay
-: but if you allow i show u what i really dont like..
-: You agree that EA may collect, use, store and transmit technical and
related information that identifies your computer (including the
Internet Protocol Address), operating system, Application usage
(including but not limited to successful installation and/or removal),
software, software usage and peripheral hardware, that may be gathered
periodically to facilitate the provision of software updates,
dynamically served content, product support and other services to you,
including online services. EA may also use this information combined
with personal information for marketing purposes and to improve our
products and services. We may also share that data with our third party
service providers in a form that does not personally identify you
-: I am sorry but as I said that we do not share your personal
information anywhere, just like credit card details, date of birth, key,
your persona name. We do just share the data that does not identify
you.
-: but you collect all my personal data. thats right, isn't it
-: Yes, it is. Because it is necessary to collect the data in order to
help you in future. Many of the customers contact us to get the data,
they stored with EA. Because they forget it most of the time.
-: i beg you.. sorry im not that polite but im very angry..
-: u also collect datas, which are too personal..
-: why do you need to know how often i play "xx"
-: It is okay, please clear all your confusion.
-: We are here to help you out.
-: Well, we do not have information, how many times do you play any game.
-: in your eula i read: you collect data like: which programms do i
intstall, which application do i use etc... (sorry my english isnt't
that good)
-: I am really sorry but we do not have record of that information.
-: then pls explain me your EULA : You agree that EA may collect
[..]operating system, Application usage (including but not limited to
successful installation and/or removal), software, software usage and
peripheral hardware
-: We do collect your information as how many times did you install the game.
-: the game= origin games like Bf3?
-: Yes.
-: So that we can increase the activation limit for you in future.
-: but i cant see that differentiation in ur eula. i cant see that EA
only collects information about origin games. for me and 100 other
player it sounds like you collect ALL information
-: and thats unbelieveable
-: Sir, I do understand but we do not collect any unnecessary
information, we do collect just those information that is required in
order to help our members to help them in future.: but dont u see that
those sentences make the player unsure.. i started this chat because i
wanted to delete origin because i think/thought that EA colletcs very
personal inforamtion about me..it would be very nice to have a more
clearer eula...
-: I am really sorry for all the inconvenience that you faced just
because of it. But sir, our management mentioned it because we just want
to tell our members everything before asking them to create an account.
-: We do not want to keep anything in dark side.
-: yes but theses information are unclear in my eyes
-: can you proof me that EA only collects information which are in relation to an origin game. and not a bit more..?
-: Sir, I have already told you about that and I am face of EA who is delivering all this information to you.
-: but you can only collect information if origin is installend at my pc?
-: We do collect the information, if you create any EA account, register
any EA game under your account. In order to collect your information,
we do just require your EA account.
-: Ah okay..
-: am i allowed to share this chat ? its a good base for disscusions.
-: Well, if you wish, you can.
-: Okay
-: Is there anything else I can help you with today?
-: then i have to say thank you very very much for your time and patience.
-: No, that's all.
-: I hope you have found our session helpful. Thank you for playing EA Games.
-: Have a good day!
wenn ich der einzige depp war, der dachte EA kann alle persönlichen daten sehen, bitte sagen!!
forum.gamersunity.de/allgemeines/51293-origin-spion.html
Modifié par Lady Of Darkness, 04 octobre 2011 - 03:48 .