I ahve been playing DA2 for a couple weeks straight without too many major issues. Today I tried to load it after clicking to move onto the main menu, it starts to load it and connect to EA, then no matter what , even in windowed mode, it crashes my video card, every time. I tried restarting, same issue, I just tried upgrading to the latest driver (280.26), is still giving me the same issues. Any help or ideas would be greatly appreciated.
CPU: Core i7-2600K 3.4GHZ
RAM: 8GB
Video Card: Palit Geforce GTX 570 4GB
Game crashes as soon as main menu comes up
Débuté par
Kahlin
, août 26 2011 01:56
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#2
Posté 26 août 2011 - 08:11
aries1001
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Is your videocard overheating? Is there dust in the computer? (fust can be a real problem here...)
Do you think you have fawlty (bad) RAM? or maybe the videocard is broken? Have your overclocked your computer's processor?
Do you think you have fawlty (bad) RAM? or maybe the videocard is broken? Have your overclocked your computer's processor?
#3
Posté 26 août 2011 - 02:49
Kahlin
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Don't think so, friend told me about a monitor for the video card, I was watching while running games last night and never saw it go over 70C, it's idle temp seems to be 50C. dust in the computer? nothing serious. Pretty sure the ram isn't faulty, I had faulty ram before and I couldn't even boot windows when that happened. Never OC'd the processor, it's been 3.4GHZ factory default since I bought it.
#4
Posté 26 août 2011 - 06:56
mcsupersport
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If this is win7, click the start button, and type reliability into the search. This should bring up a list, click reliability monitor, which is supposed to monitor problems and crashes. The might give you some insight into what is causing problems. Also can you start the configuration utility?
#5
Posté 26 août 2011 - 08:13
Kahlin
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- 7 messages
Source
Dragon Age II
Summary
Stopped working
Date
8/25/2011 6:27 PM
Status
Not reported
Description
Faulting Application Path: C:\\Program Files (x86)\\Origin Games\\Dragon Age™ II\\bin_ship\\DragonAge2.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: DragonAge2.exe
Application Version: 1.3.6124.0
Application Timestamp: 4dca6cba
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 00038da9
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Source
Windows
Summary
Video hardware error
Date
8/25/2011 6:27 PM
Status
Not reported
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Files that help describe the problem
WD-20110825-1827.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode: 117
BCP1: FFFFFA80068034E0
BCP2: FFFFF8800F3CBCC0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Modifié par Kahlin, 26 août 2011 - 08:13 .
#6
Posté 27 août 2011 - 12:47
mcsupersport
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What does the crash look like on screen, what does it actually do to Windows and what does it take to recover?
The million dollar question is...Is the game crashing the video card or is the card crashing the game?
Video hardware may be an issue, something like a PSU going bad, all the way up to a tanking card. There is no real reason that the game should suddenly crash your card unless you changed something from one play to the next. Have you played any other graphics intensive game lately or have you noticed any other issues?
It may be a corruption in save files, so you might try moving all of them out of the save folder and see if it makes a difference.
It may be a bad folder file in the whole DA2 documents folder(the one with the saves) so moving and letting it be recreated may fix. Have you installed ANYTHING new since the time the game last worked??
Will the config utility work, and does everything look ok from a data point in it?
What is the rating and brand of your PSU, ie 850w for example and Corsair as maker?
Have you tried reinstalling the game to see if it is corrupted(or running Steam verify integrity option)?
Good luck and keep us posted.
The million dollar question is...Is the game crashing the video card or is the card crashing the game?
Video hardware may be an issue, something like a PSU going bad, all the way up to a tanking card. There is no real reason that the game should suddenly crash your card unless you changed something from one play to the next. Have you played any other graphics intensive game lately or have you noticed any other issues?
It may be a corruption in save files, so you might try moving all of them out of the save folder and see if it makes a difference.
It may be a bad folder file in the whole DA2 documents folder(the one with the saves) so moving and letting it be recreated may fix. Have you installed ANYTHING new since the time the game last worked??
Will the config utility work, and does everything look ok from a data point in it?
What is the rating and brand of your PSU, ie 850w for example and Corsair as maker?
Have you tried reinstalling the game to see if it is corrupted(or running Steam verify integrity option)?
Good luck and keep us posted.
#7
Posté 27 août 2011 - 01:49
Kahlin
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I do have random crashes in another game, league of legends. Unsure if it's related though. It crashes graphically, like you see it snag (like it does every time I start the game as it's going to the main menu) then the graphics look all out of place before it crashes the window and tells me the video driver crashed.
No I haven't installed anything new, the config utility works but configuring changed nothing but everything looks like datawise. My PSU is Corsair 850w,
No I haven't installed anything new, the config utility works but configuring changed nothing but everything looks like datawise. My PSU is Corsair 850w,
#8
Posté 27 août 2011 - 02:00
mcsupersport
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Have you tried switching to DX9?
New drivers and multiple games sounds like hardware issue. I don't know of a really great way to check it at home, unless you have a spare graphics card laying around, and maybe a psu to go with it. The Corsair should be fine for your system, especially at 850w. You may want to remove part of your RAM and see if it still happens, and if it does swap out between what is in and what you previously removed from your computer. It may have a stick of ram going bad at the higher ends that isn't usually used, except in big games and needs.
New drivers and multiple games sounds like hardware issue. I don't know of a really great way to check it at home, unless you have a spare graphics card laying around, and maybe a psu to go with it. The Corsair should be fine for your system, especially at 850w. You may want to remove part of your RAM and see if it still happens, and if it does swap out between what is in and what you previously removed from your computer. It may have a stick of ram going bad at the higher ends that isn't usually used, except in big games and needs.
#10
Posté 27 août 2011 - 11:45
Bohauo
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Hey, i got the almost same problem over here, i come in to the main menu but when i try loading a new game the game crashes down on me. The thing is that i have never played the game before, (just the demo), i have tested it in both DX 9 and DX 10 and it is tha same problem, i got a nVidia Geforce 9800 GT with the latest drivers, and i do run some other "graphics intensive game" like Mass Effect 2 without any problems...
Modifié par Bohauo, 27 août 2011 - 11:53 .
#11
Posté 05 septembre 2011 - 06:50
SheilaD67
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I did the reliability check and this is what came up for DA:
Source
Dragon Age II
Summary
Stopped working
Date
9/5/2011 11:41 AM
Status
Report sent
Description
Faulting Application Path: C:\\Program Files (x86)\\Dragon Age 2\\bin_ship\\DragonAge2.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: DragonAge2.exe
Application Version: 1.3.6124.0
Application Timestamp: 4dca6cba
Fault Module Name: EACore.dll
Fault Module Version: 3.1.2.5
Fault Module Timestamp: 4da77ad7
Exception Code: c0000094
Exception Offset: 001b16cb
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 2476762246
When I click on the launcher, I get the starting menu; I click on start and then an error message (Dragon Age stopped working). I am not getting the Windows error Kahlin got above. Any ideas?
Source
Dragon Age II
Summary
Stopped working
Date
9/5/2011 11:41 AM
Status
Report sent
Description
Faulting Application Path: C:\\Program Files (x86)\\Dragon Age 2\\bin_ship\\DragonAge2.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: DragonAge2.exe
Application Version: 1.3.6124.0
Application Timestamp: 4dca6cba
Fault Module Name: EACore.dll
Fault Module Version: 3.1.2.5
Fault Module Timestamp: 4da77ad7
Exception Code: c0000094
Exception Offset: 001b16cb
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 2476762246
When I click on the launcher, I get the starting menu; I click on start and then an error message (Dragon Age stopped working). I am not getting the Windows error Kahlin got above. Any ideas?
#12
Posté 05 septembre 2011 - 07:18
mcsupersport
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social.bioware.com/forum/1/topic/300/index/6423406
^ read and post specs per this thread if you want any chance of help being worthwhile.
^ read and post specs per this thread if you want any chance of help being worthwhile.
#13
Posté 05 septembre 2011 - 09:42
SheilaD67
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Eva Galana wrote...
I did the reliability check and this is what came up for DA:
Source
Dragon Age II
Summary
Stopped working
Date
9/5/2011 11:41 AM
Status
Report sent
Description
Faulting Application Path: C:Program Files (x86)Dragon Age 2bin_shipDragonAge2.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: DragonAge2.exe
Application Version: 1.3.6124.0
Application Timestamp: 4dca6cba
Fault Module Name: EACore.dll
Fault Module Version: 3.1.2.5
Fault Module Timestamp: 4da77ad7
Exception Code: c0000094
Exception Offset: 001b16cb
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 2476762246
When I click on the launcher, I get the starting menu; I click on start and then an error message (Dragon Age stopped working). I am not getting the Windows error Kahlin got above. Any ideas?
Thanks, mcsupersport.
Win7 64 bit
RAM: 2GB
AMD dual core C-50 (1GHz, 1MB L2 cache)
250GB SATA hard drive
AMD Radeon HD 6250 Discrete class Graphics
DirectX11
It looks like it may be my dual core isn't large enough, but maybe there's someone out there who knows better than I if that's the case or not. I am technically challenged.
Thanks!
#14
Posté 06 septembre 2011 - 02:28
mcsupersport
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Ok, this is a low end laptop, trying to run a high end game.
Basically your CPU is too slow, and probably shares memory with the GPU, and is at the bare minimum of RAM as it is. No laptop is really supported because they don't do things the same as having separated Graphics and CPU, but some of the high end machines ie 800$+ may run it ok. This game is fairly harsh on both the cpu and gpu meaning it takes more than the average machine to run well.
If you want to play the game, then drop a wad of cash on a good desktop or very high end laptop(but be prepared for issues). Recommend you get a good friend to build you a good desktop, or purchase one designed for gaming.
Basically your CPU is too slow, and probably shares memory with the GPU, and is at the bare minimum of RAM as it is. No laptop is really supported because they don't do things the same as having separated Graphics and CPU, but some of the high end machines ie 800$+ may run it ok. This game is fairly harsh on both the cpu and gpu meaning it takes more than the average machine to run well.
If you want to play the game, then drop a wad of cash on a good desktop or very high end laptop(but be prepared for issues). Recommend you get a good friend to build you a good desktop, or purchase one designed for gaming.
#15
Posté 06 septembre 2011 - 04:14
SheilaD67
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Thanks, mcsupersport. I had figured that out just a few hours ago. DA:2 isn't my favorite, so I'm not really missing the game. So, I figured, that this laptop plays my other games (DA:O, BG, NWN...) so I'm gonna stick with this one, and once the specs for DA:3 come out, I'll splurge and get a proper computer. Thanks!
