I used to play alot of the first Guild Wars.. then there was an incident on NCSoft's site where hackers managed to get passwords and what not.. ours was one of them. Nothing was taken of mine, but some grubby-snatchyhands stole and sold all my husband's character's things, all the things that took him hours and hours to obtain. NCSoft tried to sweep the incident under the rug, and they don't give you back what is stolen, unlike WoW and the like. After weeks of me hounding them about it, I guess someone finally snapped and admitted things to me. Told me they -knew- who did it, but they couldn't do anything to the guy because the guy worked for some legitimate video game business.. uh, which made no sense to me. I mean, so what?
He hacked them, he stole from hundreds of people... that's illegal. Didn't understand their point of view for not wanting to punish the guy.
Suffice it to say, sorta ruined it for me.. was so looking forward to 2, too. My husband finally got over it, he plays Guild Wars 2 nearly every night. I might give it a try someday. I miss the crowd on there. Guild Wars always had a higher percentage of nice players compared to some other MMOs, and I -love- the new CC on there.