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Cannot connect issue


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10 réponses à ce sujet

#1
Savaage

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howdy,

I just installed the game and when i run it it says i need to log in to activate it through the game.  so the log in to your account window pops up sits there for about 1/2 a second and then says that im offline.  I have added dao to the windows firewall exeption list so dunno whats up with it as im obvously online.  after further reserch on the forum i found that i missed the ports i added those as well and and still get you are offline

Modifié par Savaage, 01 septembre 2011 - 10:20 .


#2
sami jo

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See the solutions round-up thread pinned to the top of this forum. Sometimes specific ports must be opened individually, and some routers block those ports.

#3
Savaage

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yea i saw that and did that and still have the issue

#4
sami jo

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Then you will need to see the read first thread pinned to the top of this forum and make a complete problem report.

#5
Savaage

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all righty

im using a direct2drive digital dloaded ultima edition
daqo 1.05
daol 1.1
daoc 1.03

os is win 7 64b ultimate edition

Pros:Intel® Core™ i7 CPU X 980 @ 3.33GHz
memory : 11.9 GB
display: ATI Radeon HD 5800 Series with 1gb of memory
audio: Speakers (2- Realtek High Definition Audio)

so to expanded upon what i said earlier after downloading and installing the game then patching it tot he latest version tried to run the game and everytime i do the account log in screen pops up for 1/2 a second ro so then i get a message saying yo are currently offline. i have manualy gone into my firewall/routers and opened the ports specified in the othere thred but this has not changed the reult at all. at the same time i also tried while disabling both firewalls and this also produced the same you are offline message.

#6
sami jo

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The game comes pre-patched to 1.04. You do not need to patch it. That is almost certainly your problem.

#7
Savaage

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i rolled it back to 1.04 and still have same issue

#8
sami jo

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What exactly do you mean by "rolled it back". Did you do a fresh install? If so, from which source, D2D or EA-Origins? If you did not, a complete uninstall, reboot then fresh install using the EA-Origins version is in order.

#9
sami jo

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Also, do you have any special characters in your password? EA does not support non-alphanumeric characters in their in-game passwords.

#10
Savaage

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d2d and yea i did a complet uninstall and reinstall and no i do not have any special charicters in my password but then i havnt even been able to get to enter my pw

#11
sami jo

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Again, I am going to suggest you install the EA digital download version instead of the D2D version. As noted in the solutions round-up thread, the D2D version does not always install the CD key correctly and the fix is to edit the registry. The link for directions to edit the registry is linked from the solutions round-up thread.