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Bioware you still supporting Dragon Age 2?


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#76
devSin

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FieryDove wrote...

I am sad now. Very sad. You folk used to be patch/support juggernauts.

No, they didn't. They've never been good at it, except a little blip with NWN.

Honestly, I'm starting to get a little discouraged. Not one person can come and clear up the situation? Hi-res textures. Where are they? Fixes for bugs like Sunder (and all the other things where it was hinted that work was actually being done). Where are they?

If you're not going to do something, fine. Whatever. But could you at least come and say so? Nudge Fernando to at least throw us a bone so I can decide whether to keep trying or to stop caring, as appropriate.

UltiPup wrote...

I think I have the support behind me to say the Fenris romance dialogue bug in Legacy is immensely important. :3

Well, you sure have the support of the players, at least.

The support of BioWare, though? Maybe not so much, it looks like. :P

Modifié par devSin, 08 septembre 2011 - 01:12 .


#77
Guest_PresidentCowboy_*

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devSin wrote...

FieryDove wrote...

I am sad now. Very sad. You folk used to be patch/support juggernauts.

No, they didn't. They've never been good at it, except a little blip with NWN.

Honestly, I'm starting to get a little discouraged. Not one person can come and clear up the situation? Hi-res textures. Where are they? Fixes for bugs like Sunder (and all the other things where it was hinted that work was actually being done). Where are they?

If you're not going to do something, fine. Whatever. But could you at least come and say so? Nudge Fernando to at least throw us a bone so I can decide whether to keep trying or to stop caring, as appropriate.


Yeah that's the main thing that annoys me too. They keep saying how they really take feedback and the community to heart and try to support it as much as possible but when they can't just give us straight answers on stuff like that I don't know what to think. I don't think I've ever seen a good reason behind the ton of import bugs in ME2 being ignored either...

#78
Willybot

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PresidentCowboy wrote...

devSin wrote...

FieryDove wrote...

I am sad now. Very sad. You folk used to be patch/support juggernauts.

No, they didn't. They've never been good at it, except a little blip with NWN.

Honestly, I'm starting to get a little discouraged. Not one person can come and clear up the situation? Hi-res textures. Where are they? Fixes for bugs like Sunder (and all the other things where it was hinted that work was actually being done). Where are they?

If you're not going to do something, fine. Whatever. But could you at least come and say so? Nudge Fernando to at least throw us a bone so I can decide whether to keep trying or to stop caring, as appropriate.


Yeah that's the main thing that annoys me too. They keep saying how they really take feedback and the community to heart and try to support it as much as possible but when they can't just give us straight answers on stuff like that I don't know what to think. I don't think I've ever seen a good reason behind the ton of import bugs in ME2 being ignored either...


Simplist answer would be that there is no money for them to make by fixing those errors. It would take genuine time and money diverted from another project to fix issues that, in a project proposal, wouldn't lead to any revenue to offset those costs. I'd *love* to see them address those issues, but with how budget-conscious they are, I doubt we'll see any 'because it's cool' (aka free) content anytime soon.

*EDIT Typo*

Modifié par Willybot, 08 septembre 2011 - 01:45 .


#79
UltiPup

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devSin wrote...

UltiPup wrote...

I think I have the support behind me to say the Fenris romance dialogue bug in Legacy is immensely important. :3

Well, you sure have the support of the players, at least.

The support of BioWare, though? Maybe not so much, it looks like. :P


Well, they can reconcile with me if in there is a Fenris centered DLC.

Not that I am blackmailing you Bioware.

We don't have to go down that path.

#80
FieryDove

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devSin wrote...

No, they didn't. They've never been good at it, except a little blip with NWN.


Fine....support was great pre-multiplatform then. (For me)

I don't consider nwn a lil blip...patches for what 6 years? I don't really recall now but it seemed to go on forever.
Years ago when I had an issue with the Bioware store it was resolved in less than 24 hours.

Now...EA run around with a script that has nothing to do with my problem. (Awakening/patch 1.03 issue) Later to be told by another EA rep my platform (Win7) is unsupported better luck next time. Great. Not.

#81
Arthur Cousland

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Since people have mentioned patches...

I'd like to see trap detection improved so I don't feel like I need to have the rogue take the point just to spot traps. As I prefer to control my pc as much as possible, rather than switching to companions, I don't want to have to control Varric just because my pc isn't a rogue and Varric won't spot traps reliably if he's walking behind Hawke.

As it is, I can't imagine my DA3 import Hawke not being a rogue simply out of convenience.

Modifié par Arthur Cousland, 08 septembre 2011 - 01:40 .


#82
Loc'n'lol

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Arthur Cousland wrote...

Since people have mentioned patches...

I'd like to see trap detection improved so I don't feel like I need to have the rogue take the point just to spot traps. As I prefer to control my pc as much as possible, rather than switching to companions, I don't want to have to control Varric just because my pc isn't a rogue and Varric won't spot traps reliably if he's walking behind Hawke.

As it is, I can't imagine my DA3 import Hawke not being a rogue simply out of convenience.


Well, I understand your point of view but this is actually a throwback to classical RPGs where in a dungeon, the rogue typically goes first for this very reason.

#83
Arthur Cousland

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^is that indeed the reason, or a technical error? Even when controlling the rogue, you still sometimes almost trip over the trap before it pops up.

At least in Origins, stealth was a sustained ability, so you could scout ahead and disarm traps, then send the rest of the party in. In DA2, it's hard not to come under fire as the rogue, when traps pop up in the middle of combat, which is usually the case.

#84
aries1001

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I think many people would like to know if the dev team are planning on patching some things in Legacy e.g. the romance banter if you take Fenris along. From what Chris P. said in his second post, I doubt it, though. Although what Chris P. said in his third post certainly gives hope...

As a sidenote, I could not finish Merril's 'questioning beliefs' quest in Act 3 in DA2. The codex updated with the correct quest, but there was no icon over her head when I visited her home in the alieanage in Lowton. (and this was both from an earlier save, a quick save and taking a stop at the hanged man...)
I have a suspicion that this might be because of the 'equip your character with your own armour mod' that I use, but haven't tested it since I've long finished the game. I also got Merrill in the end game, though.

#85
Atmosfear3

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Chris Priestly wrote...

Patching is still possible. Patching is always done based on (not in any particular order):

  • what issues are being encountered
  • how many poeple are encountering them
  • how critical are they to the playing of the game
So, for made up example, a DLC comes out and there is a blocking bug that prevents all mages from finishing. This would get fixed. But if the bug was that X sword only did 10 damage instead of the 15 it was supposed to do, this likely would not.

Currently, the team is not working on patching, but they could patch again in teh future is needs warrant.


:devil:


This is such a cop out and really goes to show that BW are simply lazy developers. The number of people experiencing X problem should never be a factor in whether or not you should work to fix a problem. Any problems the game has should always be fixed, no matter how small or big. How would you feel if your power company decides to only fix a problem only when the whole block as gone dark?

#86
Atakuma

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Atmosfear3 wrote...

This is such a cop out and really goes to show that BW are simply lazy developers. The number of people experiencing X problem should never be a factor in whether or not you should work to fix a problem. Any problems the game has should always be fixed, no matter how small or big. How would you feel if your power company decides to only fix a problem only when the whole block as gone dark?

Says the person who isn't required to spend money with zero return of investment everytime a patch is released.

#87
Atmosfear3

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Atakuma wrote...

Atmosfear3 wrote...

This is such a cop out and really goes to show that BW are simply lazy developers. The number of people experiencing X problem should never be a factor in whether or not you should work to fix a problem. Any problems the game has should always be fixed, no matter how small or big. How would you feel if your power company decides to only fix a problem only when the whole block as gone dark?

Says the person who isn't required to spend money with zero return of investment everytime a patch is released.



Are you serious?

#88
aries1001

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I remember Bioware patching both BG1, BG2 and NWN for many years. NWN1 got patched for 6-7 or even 8 years? The reason they could do this was because people bought Premium Modules. The income from these helped to fund the patches for the game, NWN1.

As for Patches for Jade Empire, Mass Effect, Dragon Age and DA2 it now takes longer because Sony and Microsoft has to say 'ok' to these before Bioware may release them...

I think Stanly Woo (it could have been Patrick Weekes?) once gave an overview on how patching is done. Here's a summary:

Gamebreaking bugs tend to be looked into first, thus the hitpoints for Corypheus going down to zero, or near without him ahem dying will be looked into first. The same goes for game breaking bugs in DA2 such as the last straw not working correctly or a main quest not updating correctly or the 'x appears busy' bug in BG2.

Bugs are generally gathered and by the QA. The lead QA then marks them and sends them upwards in the system, the Lead Designer or even the Project Director then looks at them and decided what bugs are fixed and what bugs are not fixed. E.g. bugs that breaks the game are fixed first, while minor bugs such as an item description being spelled wrong or the damage it is doing is wrong. This may or may not get fixed.

Trap detection is OK., imo, in DA2. It is based on your rogue's cunning e.g. a master trap requires 40 cunning, the step below this required 30 cunning. You can always use items that have a bonus to lockpicking to help your rogue dealing with traps. Varric, at least, says something about 'they made a surprise for us'. However, I do agree that in Origins it was much better because you could, as someone said, have your rogue scout ahead...

#89
devSin

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aries1001 wrote...

I remember Bioware patching both BG1, BG2 and NWN for many years.

There weren't that many patches for the BG series. The expansions addressed some issues (and added tons more), and led to a more or less final patch with some good stuff, but their support wasn't extensive.

NWN had two expansions that I think were basically done sequentially. I think that led to some of the patching (and a lot of the improvements came about specifically because of the expansions, even though they were able to roll them out to all game versions since the client is generic). And as you note, the premium modules helped extend the life another few versions, although I question the utility of some of those later patches (they were basically just throwing in community content as-is by that point, along with some engine and toolset features for modders).

Atakuma wrote...

Says the person who isn't required to spend money with zero return of investment everytime a patch is released.

This is the sort of thing that you think would be covered with the focus now on DLC (you know their margins are comparatively huge).

It's shameful that they continue to promote and charge for a product (by selling new content for it) while at the same time refusing to address acknowledged issues with it. No, not every issue can be fixed. But them declining to fix anything is just as ridiculous as somebody asking them to fix everything.

#90
doctor echo

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For those who have played Dragon Age II; finished the game and saved(as many times as you did) and want to play through as a totally new character...DO NOT SELECT NEW GAME!!! AS IT WILL ERASE ALL OF YOUR PREVIOUSLY SAVED DATA!!!

One would think that there would be better file management to facilitate multiple replays while still preserving saved data; especially on the next gen consoles.  I don't mind replaying; but i do think deleting the previous saves without even a warning message prior to doing so is just so "old"

Did anyone else experience this; or am i just too "old" to have expected something that was common in older games tobe remedied on today's gaming consoles. 

Share your experiences with me...

#91
Cyberarmy

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Can't you choose the character you want to play? And their saves were "saved" under that character?

#92
Arthur Cousland

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Even with 40 cunning, rogues don't usually spot traps until you are about to step on them. Having 40 cunning simply lets you disarm master level traps. 

Not only could you scout ahead with stealth in Origins, but your rogue companions would spot traps from a mile away, without you controlling them.

It's not a gamebreaker, but it is annoying if I'd rather just control my warrior or mage Hawke, instead of having to have Varric/Isabella/Sebastian take the point all the time when dungeon traveling.

I started my rogue playthrough the same day that I finished my warrior playthrough and didn't have any data erased. I also haven't heard of this issue happening to anyone else. My warrior save data is still there, along with the rogue data. Xbox 360 version btw.

Modifié par Arthur Cousland, 09 septembre 2011 - 01:44 .


#93
Jamesnew2

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Another great installment man :)

#94
Heather Cline

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Nope never experienced that particular game save bug thing myself. Then again I haven't played the game since Legacy.

#95
Melca36

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Arthur Cousland wrote...

Even with 40 cunning, rogues don't usually spot traps until you are about to step on them. Having 40 cunning simply lets you disarm master level traps. 

Not only could you scout ahead with stealth in Origins, but your rogue companions would spot traps from a mile away, without you controlling them.

It's not a gamebreaker, but it is annoying if I'd rather just control my warrior or mage Hawke, instead of having to have Varric/Isabella/Sebastian take the point all the time when dungeon traveling.

I started my rogue playthrough the same day that I finished my warrior playthrough and didn't have any data erased. I also haven't heard of this issue happening to anyone else. My warrior save data is still there, along with the rogue data. Xbox 360 version btw.


Actually my rogues have been able to spot most traps. The trick is you have to be slower.

There are two traps where they can't spot them because of the skill points needed.

There is this one during the Magistrate's Orders quest that Varric ALWAYS misses and my rogue Hawkes can only get it if they have enough skill points.

#96
RagingCyclone

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Atakuma wrote...

Atmosfear3 wrote...

This is such a cop out and really goes to show that BW are simply lazy developers. The number of people experiencing X problem should never be a factor in whether or not you should work to fix a problem. Any problems the game has should always be fixed, no matter how small or big. How would you feel if your power company decides to only fix a problem only when the whole block as gone dark?

Says the person who isn't required to spend money with zero return of investment everytime a patch is released.



No, it's called customer relations. Patches should be addressed in much the same fashion that recalls are handled by automakers as an example. Automakers do not make money on recalls either, but do so not only for safety reasons but to build brand loyalty amongst the customer base. A cost now can lead to profits later if done correctly. ;)

#97
FieryDove

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devSin wrote...

This is the sort of thing that you think would be covered with the focus now on DLC (you know their margins are comparatively huge).

It's shameful that they continue to promote and charge for a product (by selling new content for it) while at the same time refusing to address acknowledged issues with it. No, not every issue can be fixed. But them declining to fix anything is just as ridiculous as somebody asking them to fix everything.



I agree. As I said in the PC legacy bug thread, WH got a new version out in lighning time because the flag was broken. But Legacy for some reason can't. Just Image IPB and Image IPB

Bah

#98
Pasquale1234

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RagingCyclone wrote...

Atakuma wrote...

Atmosfear3 wrote...

This is such a cop out and really goes to show that BW are simply lazy developers. The number of people experiencing X problem should never be a factor in whether or not you should work to fix a problem. Any problems the game has should always be fixed, no matter how small or big. How would you feel if your power company decides to only fix a problem only when the whole block as gone dark?

Says the person who isn't required to spend money with zero return of investment everytime a patch is released.



No, it's called customer relations. Patches should be addressed in much the same fashion that recalls are handled by automakers as an example. Automakers do not make money on recalls either, but do so not only for safety reasons but to build brand loyalty amongst the customer base. A cost now can lead to profits later if done correctly. ;)


Apples and oranges.

With software, unless everyone is experiencing the same problem, it is often related to the player's hardware; the operating system and version they are running, other applications they may have open, etc.  Sometimes, too, it is a very specific sequence of commands the user entered - and troubleshooting and finding that kind of bug can be like searching for a needle in a haystack.  Much more expensive and time-consuming than you might imagine if you've never done it.  ;)

They have no control over the hardware and operating system environment that you are using.  Any patch has to be thoroughly re-rested on a variety of machines with different configurations and also certified by the platform manufacturer before it can be released.  For a relatively minor bug that only effects a small portion of the player population, it is pretty difficult to justify the expense.

#99
Danyu

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It's good to hear more story DLC coming. I'm pretty hyped about it especially after Legacy.

#100
SilentK

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Jupp =) legacy was great! Currently caught up in ME2 but sooner or later it's time for another Hawke.