@OP, it sounds like you are trying to log into ME2 using the incorrect e-mail.
Step 1) Go here:
http://social.biowar...ntitlements.phpStep 1a) Look through the list of DLC and make sure it has all the Cerberus Network DLC (and any other free DLC you registered):
- Blood Dragon Armor
- Umbra Visor (Dr. Pepper)
- Sentry Interface (Dr. Pepper)
- Recon Hood (Dr. Pepper)
- Terminus Weapon and Armor
- Collectors' Weapon and Armor
- Inferno Armor
- Zaeed - The Price of Revenge (Cerberus Network)
- Cerberus Weapon and Armor (Cerberus Network)
- Normandy Crash Site (Cerberus Network)
- Cerberus Arc Projector (Cerberus Network)
- Firewalker Pack (Cerberus Network)
If the DLC is not there, you are logged into the Bioware Social Network using the wrong e-mail address / EA account. Try again until you can see it.
Step 1b) If you can see the Cerberus Network DLC and your Collector's Weapon and Armor, then scroll to the top of the screen.
It should list your e-mail address as well as the Xbox Gamertag you have attached to your EA Account (if a gamertag isn't attached to your EA account it will say "None" and will need to be linked in-game).
Now, this is the most important part. Remember the e-mail address your account is registered under.
Step 2) Turn on your Xbox 360 and pop in ME2.
Hit Y to connect to the Cerberus Network.
Then hit Continue and accept the EA Terms & Conditions.
You should then be at the Login/Create screen.
Enter the same e-mail from
Step 1b as well as the associated password.
If you did this correctly, and logged in with the correct email + EA account you should see this screen:

If not, you will see this:
Modifié par Janus Prospero, 10 septembre 2011 - 10:34 .