I just purchase warden's keep DLC for the PC, but when i play my game in the downloadcontent it says that the DLC is unauthorized and i should log in to my account to authorized. So im in my account how do i Authorized. Also i recieved an e-mail saying that i purchased the game and i should put in the redeem code.....what code? The e-mail dosen't have anything writen there except for the message saying put in the code.
DLC not working
Débuté par
Red619
, sept. 24 2011 05:33
#1
Posté 24 septembre 2011 - 05:33
#2
Posté 24 septembre 2011 - 05:44
Once you have purchased or redeemed a code for a DLC, you have to let the computer/game know that you have done so. You do that by linking your game to your account here on the bioware boards by entering your email and password in the online section of the game(password can NOT have any special characters such as $%^#*&). Once you have linked the accounts and signed in the game will authorize all dlc and allow them to be used if nothing goes wrong. Ultimate addition has some issue with authorization, and they are beta testing a patch to fix as well as having several community fixes posted above in the FAQs.
The codes they are talking about are about are free give away codes that you get with the game. You enter the codes here.......social.bioware.com/redeem_code.php and you can see what you have on your account here................. social.bioware.com/user_entitlements.php . The ultimate addition gets all or most of the dlc free if you enter the codes for them.
The codes they are talking about are about are free give away codes that you get with the game. You enter the codes here.......social.bioware.com/redeem_code.php and you can see what you have on your account here................. social.bioware.com/user_entitlements.php . The ultimate addition gets all or most of the dlc free if you enter the codes for them.
Modifié par mcsupersport, 24 septembre 2011 - 05:46 .
#3
Posté 24 septembre 2011 - 05:54
Well the DLC is Enabled and i am logged in but the DLC is still Unauthorized.And i also downloaded return to Return to Ostagar but i only get a folder for that DLC and i place it where it suppose to go but nothing nothing is working.
#4
Posté 24 septembre 2011 - 06:22
Did you buy the game online? from Steam or from D2D or from EA Online Store (Origin)? Did you buy the normal or the ultimate edition? If you have a boxed copy (bought at a store), there should be a piece of paper with 'shale - the stone prisoner' on one side and 'blood armour' on the other side. On this piece of paper are one code for blood dragon armour and one code for shale - the stone prisoner.
As the poster above me said, to redeem a code, please select profile, then redeem promo code - then please follow the onscreen instructions.
As far I remember, sometimes you have to login to your account, then logout, then login again for the dlc to recognized and authorized.
You hopefully mean, you bought? and downloaded Return to Ostagar. As I remember it, you have to open the folder and place the retrun to ostager (rto. ) file in the correct place. There's a smart way to do this; I can't remember how to do this right now....maybe others can help?
As the poster above me said, to redeem a code, please select profile, then redeem promo code - then please follow the onscreen instructions.
As far I remember, sometimes you have to login to your account, then logout, then login again for the dlc to recognized and authorized.
You hopefully mean, you bought? and downloaded Return to Ostagar. As I remember it, you have to open the folder and place the retrun to ostager (rto. ) file in the correct place. There's a smart way to do this; I can't remember how to do this right now....maybe others can help?
#5
Posté 25 septembre 2011 - 04:57
See the solutions round up pinned to the top of this page for solutions to DLC authorization issues. If you have problems with one of the solutions, post back in this thread. You can also try the 1.05 beta patch which resolves all authorization issues but can result in very long load times (which is why it is still in beta).





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