2 réponses à ce sujet

[Grimeto]

 Hey there! So when I tried to log with my main account I realized that the email I was using is now gone as I haven't used it for the past 6 months. At first I did not realized how bad the situation is because I don't change passwords that much and as long as I type the correct password everything should be fine with the account. Now the issue is that I've tried every combination of passwords and it still says that the information is incorrect. I can't get a new password as my old email is gone and I already tried absolutely every password that I've been using for the past year without any luck. My Mass Effect 2 game + almost every DLC for it is there and now I can't access it and i dont see a way to resolve this issue on my own. Of course you can't change or do anything on that account because of security issues. What I'm asking is for mercy + I can give you the payment details I used to buy the DLCs + whatever information I can think of related to that specific account to prove that I am the holder.  Help ?

[Jesse Reid]

Hi Grimeto, you need to contact EA support about this, if you are able to prove it is your account they should be able to help you out.

[Grimeto]

Ah alright, thank you for the answer!