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Mark of the Assassin PS3 Bug and Support Thread


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#326
hideo_sakaguchi

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Leon481 wrote...

If you do everything over, tell us how it turns out. We really need to figure out if this patch actually fixed this issue.


Yeah I'll let you guys know.  Might be a tough order to fill with Mass Effect 3 coming out in a couple of days and I'm currently trying to finish my Mass Effect 2 play through right now.

It sucks that I didn't save a different file before doing the DLC because they were literally the last two things I did before starting the end game sequence.  

#327
TommyBrownell

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Leon481 wrote...

TommyBrownell wrote...

I do have Legacy and the item packs (Mage items picked and used, the rest still in chests)...plus various bonus items from the social media game, registering my game, etc.


I assume Legacy was completed? Also, this was a post game auto-save that got corrupted correct?

I've always maintained that the problem started in Legacy, not MotA. MotA just did something to magnify the problem. I've heard of people having saves getting corrupted when playing Legacy alone, during MotA after beating Legacy, or when beating both, but I have never heard of a problem when playing MotA alone. That's why it seemed odd that a MotA autosave was the issue.

Like I said before too, I also have a save that corrupts at the same place in Legacy every time from before MotA was even out. Even now, I can beat the game on that file, load Legacy from the autosave, and without ever touching MotA have it corrupt every time. I'll be fair on this though, I haven't gotten the patch yet (I can't right now) so I don't know how that might effect things.


That is correct. I beat Legacy (a little ways into Act 2) and played through the rest of the game fine (avoid MotA because I stumbled upon the bit on the Dragon Age wiki about it causing corruption on the PS3, then came here). It went through the end sequence and everything, and when I skipped past the credits it gave me the "File is damaged and cannot load"...HOWEVER, when I hit "Resume", it took me to Hawke's Estate with my endgame build and only the Black Emporium available to travel to (I assume this is a normal post-game save?).

#328
Snake241079

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I'm thinking that until there is official word on weither this patch actually fixed the corruption I might actually just start from the beginning of Legacy with autosave off on casual and run through it and MotA and see if I still get it. Don't know when I'll get around to it but if it is actually Legacy causing it, with MotA just making it more common, and this prevents it then maybe Legacy is where they need to look.

#329
Omnis Hunter

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Here's an Update based on my save files:

When I learned the patch was released, I put my copy in and began playing earlier today. I already had a save file halfway through Mark of the Assassin that wasn't corrupted (At the party), so I started there and saved at every important point.

In the dungeons, where you have the choice of joining or leaving Tallis, I made a save which remained the same.

In then proceeded into the Mountainside Pass, and defeated the Wyvern before making another save, also saving after defeating the Tal-Vashoth, and then finally when I returned to the Estate. All three of these save files are corrupted, and were only made less than 30 minutes ago.

So right now i have two theories: 1) As my starting point was created back when the DLC was first released, rather than starting all over again, perhaps it wasn't affected by the patch.
2) Rather than corrupting in the vault as everyone assumed, there is something corrupting it in the Mountainside.

To Bioware and anyone involved with making the patch, thank you very much, but it doesn't seem to have worked =\\

#330
pk1154

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I checked something out yesterday (without installing the patch) and I am still of the opinon that this has something to do with the 'checkpoint' autosaves.  These are tagged differently than the 'normal' autosaves made regularly during the game.  You can see they are flagged differently when you use the PS3 saved data utility to look at them.  I am reasonably sure that every point that people have flagged as being the start of their corruption has a 'checkpoint' autosave associated with it:

In Legacy, there is a 'checkpoint' autosave made (or updated) just before your reach the Tower Base. (There is also a 'normal' autosave made at the Tower Base.)

In MotA, there is a 'checkpoint' autosave made (or updated) as you enter Chateau Haine.  (I suspect--though neglected to stop and actually confirm--that there is another one made when you reach the point where you choose to leave the tunnels with or without Tallis.)

In Act III, there is a 'checkpoint' autosave made (or updated) as you enter the Templar Hall.

So, no, I don't think removing any particular autosave in MotA could be a blanket solution.  I suspect that both of these 'standalone' DLCs each made a marginal situation worse.  There is something about these particular types of autosaves that isn't entirely compatible with the way saved data is handled by the PS3. (There were problems in DA:O and Awakening with saved data, too.  Remember the near endless "checking save data" message?)

I also believe that there is some connection between the Item Pack DLC weapons and accessories and the 'restricted' accessories in MotA and Legacy (plus Bloodline and, likely, the new Carver-specific Legacy content) and the corruption problem.  I've typically sold the MotA and Legacy items which I didn't expect to use and always left unused Item Pack weapons in the storage chest.  Most recently, I played while keeping all of them in my active inventory (or equipped to the appropriate companions) and had no problems using Bethany in Legacy and in the end game, where I had trouble before. 

(I never had corruption problems in MotA or Legacy themselves, though, only at the Templar Hall, so the combination of my playing style and inventory management, along with the version of hardware I have is probably near 'best case' to begin with.)

Modifié par pk1154, 05 mars 2012 - 02:47 .


#331
Jtnan3

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so just a question. I have yet to download the patch, before I do I just want to make sure if its worth a shot or not or just wait for another patch if there is one. I completed DA2 on all 3 characters, then completed legacy on all 3, got all the weapon packs, THEN completed MoTA on all 3 characters. Once back at hawke estate I then saved over my SAVE file (not autosave) for all 3 characters, then proceeded to delete the other game files to open up space on my PS3; leaving 3 save data files for the 3 characters. Booted up DA2 about 2 months ago and tried to load up each file but they say file damaged and cannot be loaded.

so question is will the patch fix this or not? sorry if this is a redundant post to the others

#332
Snake241079

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Jtnan3 wrote...

so just a question. I have yet to download the patch, before I do I just want to make sure if its worth a shot or not or just wait for another patch if there is one. I completed DA2 on all 3 characters, then completed legacy on all 3, got all the weapon packs, THEN completed MoTA on all 3 characters. Once back at hawke estate I then saved over my SAVE file (not autosave) for all 3 characters, then proceeded to delete the other game files to open up space on my PS3; leaving 3 save data files for the 3 characters. Booted up DA2 about 2 months ago and tried to load up each file but they say file damaged and cannot be loaded.

so question is will the patch fix this or not? sorry if this is a redundant post to the others


No it won't.  If the save is already corrupted then its unfixable.  Even with this patch it doesn't really sound like the fix is working anyways.

#333
Jtnan3

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Snake241079 wrote...

Jtnan3 wrote...

so just a question. I have yet to download the patch, before I do I just want to make sure if its worth a shot or not or just wait for another patch if there is one. I completed DA2 on all 3 characters, then completed legacy on all 3, got all the weapon packs, THEN completed MoTA on all 3 characters. Once back at hawke estate I then saved over my SAVE file (not autosave) for all 3 characters, then proceeded to delete the other game files to open up space on my PS3; leaving 3 save data files for the 3 characters. Booted up DA2 about 2 months ago and tried to load up each file but they say file damaged and cannot be loaded.

so question is will the patch fix this or not? sorry if this is a redundant post to the others


No it won't.  If the save is already corrupted then its unfixable.  Even with this patch it doesn't really sound like the fix is working anyways.


Thanks for responding Snake. Since they will be deemed unplayable (assuming there is no way to fix it), if/when DA3 comes out, will these saves be able to be used to set the story line or no?

Basically I am trying to figure out if I should just start fresh, which is gonna SUCK since I had everything done for all 3 character types.

#334
Snake241079

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Jtnan3 wrote...

Snake241079 wrote...

Jtnan3 wrote...

so just a question. I have yet to download the patch, before I do I just want to make sure if its worth a shot or not or just wait for another patch if there is one. I completed DA2 on all 3 characters, then completed legacy on all 3, got all the weapon packs, THEN completed MoTA on all 3 characters. Once back at hawke estate I then saved over my SAVE file (not autosave) for all 3 characters, then proceeded to delete the other game files to open up space on my PS3; leaving 3 save data files for the 3 characters. Booted up DA2 about 2 months ago and tried to load up each file but they say file damaged and cannot be loaded.

so question is will the patch fix this or not? sorry if this is a redundant post to the others


No it won't.  If the save is already corrupted then its unfixable.  Even with this patch it doesn't really sound like the fix is working anyways.


Thanks for responding Snake. Since they will be deemed unplayable (assuming there is no way to fix it), if/when DA3 comes out, will these saves be able to be used to set the story line or no?

Basically I am trying to figure out if I should just start fresh, which is gonna SUCK since I had everything done for all 3 character types.


I doubt they'll work for importing into any sequel or dlc that allows a DA2 save to be imported.  If its corrupt its pretty much broken.  No one would really know for sure if it would work or not until a DLC or sequel that allows importing is to come out though.  You'd probably be better off to start over, unless you feel you want to wait until said sequel is announced or a DLC is released that imports your DA2 saves like DA:O Awakenings did.

#335
Jtnan3

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Snake241079 wrote...

Jtnan3 wrote...

Snake241079 wrote...

Jtnan3 wrote...

so just a question. I have yet to download the patch, before I do I just want to make sure if its worth a shot or not or just wait for another patch if there is one. I completed DA2 on all 3 characters, then completed legacy on all 3, got all the weapon packs, THEN completed MoTA on all 3 characters. Once back at hawke estate I then saved over my SAVE file (not autosave) for all 3 characters, then proceeded to delete the other game files to open up space on my PS3; leaving 3 save data files for the 3 characters. Booted up DA2 about 2 months ago and tried to load up each file but they say file damaged and cannot be loaded.

so question is will the patch fix this or not? sorry if this is a redundant post to the others


No it won't.  If the save is already corrupted then its unfixable.  Even with this patch it doesn't really sound like the fix is working anyways.


Thanks for responding Snake. Since they will be deemed unplayable (assuming there is no way to fix it), if/when DA3 comes out, will these saves be able to be used to set the story line or no?

Basically I am trying to figure out if I should just start fresh, which is gonna SUCK since I had everything done for all 3 character types.


I doubt they'll work for importing into any sequel or dlc that allows a DA2 save to be imported.  If its corrupt its pretty much broken.  No one would really know for sure if it would work or not until a DLC or sequel that allows importing is to come out though.  You'd probably be better off to start over, unless you feel you want to wait until said sequel is announced or a DLC is released that imports your DA2 saves like DA:O Awakenings did.



thats what Im afraid of. however it when I try to load up the game it actually doesnt say corrupt... it says damaged...I assume that is one in the same? 

#336
Snake241079

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Jtnan3 wrote...

Snake241079 wrote...

Jtnan3 wrote...

Snake241079 wrote...

Jtnan3 wrote...

so just a question. I have yet to download the patch, before I do I just want to make sure if its worth a shot or not or just wait for another patch if there is one. I completed DA2 on all 3 characters, then completed legacy on all 3, got all the weapon packs, THEN completed MoTA on all 3 characters. Once back at hawke estate I then saved over my SAVE file (not autosave) for all 3 characters, then proceeded to delete the other game files to open up space on my PS3; leaving 3 save data files for the 3 characters. Booted up DA2 about 2 months ago and tried to load up each file but they say file damaged and cannot be loaded.

so question is will the patch fix this or not? sorry if this is a redundant post to the others


No it won't.  If the save is already corrupted then its unfixable.  Even with this patch it doesn't really sound like the fix is working anyways.


Thanks for responding Snake. Since they will be deemed unplayable (assuming there is no way to fix it), if/when DA3 comes out, will these saves be able to be used to set the story line or no?

Basically I am trying to figure out if I should just start fresh, which is gonna SUCK since I had everything done for all 3 character types.


I doubt they'll work for importing into any sequel or dlc that allows a DA2 save to be imported.  If its corrupt its pretty much broken.  No one would really know for sure if it would work or not until a DLC or sequel that allows importing is to come out though.  You'd probably be better off to start over, unless you feel you want to wait until said sequel is announced or a DLC is released that imports your DA2 saves like DA:O Awakenings did.



thats what Im afraid of. however it when I try to load up the game it actually doesnt say corrupt... it says damaged...I assume that is one in the same? 



Its the same, pretty sure thats what mine says.  Something about this file is damaged and cannot be loaded.

#337
JEC94

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so did the patch fixed the issue ? Im kinda busy with ME3 to try DA2 now

#338
Genshie

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JEC94 wrote...

so did the patch fixed the issue ? Im kinda busy with ME3 to try DA2 now

I can tell you that any save prior to the patch still has issues. I am starting a new MotA run as a new save from an older save that I made before I did the dlc. I will let you know once I reach the dungeon capture.

#339
Don Lionheart

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I was just about to finish the DLC when the game froze up on me in the middle of the fight with Duke Prosper. I went to reload and got the file corruption. However, last month I completed the DLC on a different playthrough and don't have the corruption on that game. I've got all the same stuff, done all the same things, but only the one I started earlier today is saying the file is damaged. I don't understand how one could be damaged and another not... I've got 3 save, 2 Auto-saves and 1 manual, and they're all right before the fight with the Duke and they're all corrupt.  I don't know if it's worth putting the 2+ hours into the DLC AGAIN right now and risk the corruption, or wait until there's a solution found.

Modifié par Don Lionheart, 16 mars 2012 - 07:21 .


#340
hideo_sakaguchi

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I working on beating Act 3 again. I'm about 3/4 through act 3. I'm going to save before starting the final quest line (The Last Straw) and I'm going to make two separate post game saves. I'm going to have a save prior to the end of each act (before starting the final quests for each act basically), a post-game save with NO DLC done, and a post-game save with both DLCs done.

After all that is set-up I can mix and match different things to try and get corrupt saves (ie, data corrupts at end of act 1, but not act 2 and so on). I think two post-game saves are safe (one DLC free and the other for actually playing the DLC) just in case the DLC save corrupts (so you would have a back-up save).

#341
Nathan_Corso

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Hi, I try to give my 2 cent to this situation ^_^

I bought MotA (EU version) this wednesday and I downloaded it when I've already installed the patch 1.05.

I experienced the save files corruption during my first run through the DLC (all my save files MotA related was corrupted: 2 autosaves, 1 just before the choice to go with or without Tallis, 1 just before the final fight and 1 post DLC).

Yesterday then I replay the DLC disabiliting the autosave function and reloading the save files just after each save to check in that way if the save was corrupted or not.

First I go through the Hunting Ground and the Garden without problem, then i choose to go stealthy inside the castle and I still haven't found corruption issue until the enigma with the switches.
Then, after the long cutscene and the subsequent evasion, I tried to save and reload, but the save file corrupted.

My second attempt was pointed to not collecting all the codex entries, because I noticed that the save file corruption happened just after my knowledge "codex' folder" exceeded the 100 entries (at the enigma with the switches I had 100 knowledge entries, for a total of 247 codex entries; after the evasion I had 102 knowledge entries).
However that was a wrong idea, because after completing the stealthy run inside the Chateau without collecting any entries (this time I had 94 knowledge entries and a total of 240 codex entries by the end of the enigma) the corruption still happened.

Finally I tried my third attempt and I experienced something weird.
From the garden I choose to go straight in the Chateau not stealthing anymore but fighting. I reached the enigma without any trouble, then I go into the cutscene and evaded from the cell.
The weird was that this time the save file after the evasion was not corrupted and I was able to load it every time I tried.
But from there each subsequent attempt to save result in a corrupted save file:
- I reached the vault and looted the treasures -> save file corrupted
- I ignored the vault, collected the 3rd pieces for Varric and Bethany quests, made my way through the 2 fights in the dungeon and reached the crack to the caves -> save file corrupted
- I ignored the vault, ignored the quest' elements, just foughted the 2 groups of guards (unavoidable) and reached the crack -> save file corrupted


What surprise me was that going stealthy I experienced the corruption issue earlier than fighting all the guards of the Chateau.


Ah, one last note:
I played MotA post-game and after Legacy too; moreover I imported when starting DA2 my DA:O ultimate edition's save file (made post Witch Hunt DLC).


Ps: sorry for any language mistake I may have written ^_^'

Modifié par Nathan_Corso, 16 mars 2012 - 11:29 .


#342
JEC94

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I think Bioware doesn't know what the real problem is, that's what happens when you make a rushed game....... They should refund us the money we wasted on that broken dlc. We should sue them for this!

#343
Scarlet Rabbi

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^ They sure in the hell would take us to court in the blink of an eye if we downloaded their DLC and didn't pay for it. Which is essentially what is happening here. We bought a product from them, and it doesn't work. Not only that, it actually corrupts entire playthroughs that we've invested hours into. I hate that we even have to talk about legal action, which in reality none of us is really going to do. Even if I felt I could win, I still wouldn't do it, I love Bioware's games and would never do something like that to the company that made Dragon Age Origins. Still though, it's extremely frustrating when six months down the line we still have a broken DLC, with no solution in sight. The mods have all but abandoned this thread, and the producers said the entire team has already moved on to DA3. I don't think we'll ever get a fix for this DLC that WE PAID FOR, and that is a huge slap in the face to all of us PS3 owners. I hate feeling like the complaining, entitled fan but this is bull****. We paid for it. We paid the salary of the team that made it, so in reality we paid $15 for the ability to corrupt our previous playthroughs. Sweet deal. I really hope Bioware makes me look like an idiot by realeasing a patch that fixes MOtA, sooner rather than later. But if the past six months is any indication, then a lot of us essentially donated $15 to Bioware/EA in exchange for absolutely nothing.

Modifié par Scarlet Rabbi, 23 mars 2012 - 06:24 .


#344
Don Lionheart

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Has there been any news on this yet? I know BioWare had their panel at PAX East today for Dragon Age (and Mass Effect), so I was curious if there's any news. I don't want to bother playing through it again unless there's some confirmation of a solution to this problem.

#345
WARSoloSav

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For those of you PC folks, i fixed my problem with uninstall, leaving the saved games and other content, reinstalled, uploaded the packs without any of the add on's and was able to revive my otherwise corrupted games. Consciously backing up the files now anyway onto external drive and will await info on patch for add ons, which is what seems to be the problem, since i left them out of my reinstall.

#346
tat2teel

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On 3/26 Mark Dark Darrah replied to my question about a fix since 1.5 didn't fix the corruption. His reply wasn't too reassuring "I'll look into what is currently being tracked on this.What platform are you on?" That my friends is what I got.

#347
Snake241079

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WARSoloSav wrote...

For those of you PC folks, i fixed my problem with uninstall, leaving the saved games and other content, reinstalled, uploaded the packs without any of the add on's and was able to revive my otherwise corrupted games. Consciously backing up the files now anyway onto external drive and will await info on patch for add ons, which is what seems to be the problem, since i left them out of my reinstall.


Are you refering to the add on weapon packs that you didn't reinstall?  I wonder if bioware tried to reproduce it with all the dlc packs installed, since that sounds like it is what it causing the issue. 

#348
force27

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Snake241079 wrote...

WARSoloSav wrote...

For those of you PC folks, i fixed my problem with uninstall, leaving the saved games and other content, reinstalled, uploaded the packs without any of the add on's and was able to revive my otherwise corrupted games. Consciously backing up the files now anyway onto external drive and will await info on patch for add ons, which is what seems to be the problem, since i left them out of my reinstall.


Are you refering to the add on weapon packs that you didn't reinstall?  I wonder if bioware tried to reproduce it with all the dlc packs installed, since that sounds like it is what it causing the issue. 


Hi, I can assure you that the issue is not caused by item packs, as the Japanese version of Dragon Age II has been released in February without having the item packs 1 and 2 bundled (but MotA was), and still Japanese PS3 users have been reporting exactly the same issue that is discussed in this thread before the item pack 1 came out (the item pack 2 is not even released yet).

Modifié par force27, 10 avril 2012 - 10:59 .


#349
Don Lionheart

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So I bring it up once again, are there any updates? I haven't seen or heard anything, but it's possible I've missed some information on it. I really want to get my playthrough finished, but Mark of the Assassin isn't THAT much fun to play it 3 times for the same playthrough because it's broken.

#350
Rockpopple

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I've got to say, this whole situation has put a whole chilling effect of what I think of BioWare DLCs now. I've always, in the past, purchased BioWare DLC without pause, because the quality was worth it. But this fiasco - 6 months without a solution, with barely any response... I spent real money, real human money on this DLC and I can't play it. In any other customer-seller transaction this would be unacceptable, but apparently it's ok in this case to buy something and not have it work. Oh well, tough luck.

I think it's pretty clear around here that I'm one of BioWare's most loyal customers, but I can say frankly and without hesitation that I will no longer be buying BioWare DLC until it's been thoroughly vetted by other testers (i.e. suckers) and I'll be telling anyone within forum/speaking distance to do the same. I'm seriously considering adding full BioWare titles to this new rubric, but for now its just their DLCs. No more.

Why buy something and not have it work, with no recourse or chance for customer satisfaction. That's just wrong. That's not a fair way to treat your customers.