428 réponses à ce sujet

[Omnis Hunter]

If I may again offer an addition, While I can't confirm if it's an issue with having them both installed or not, I have completed Legacy and have several save files from after its completion that were not corrupted-my only corrupted saves were those that occurred after MoTA

[fbmtt89psn]

Omnis Hunter wrote...

If I may again offer an addition, While I can't confirm if it's an issue with having them both installed or not, I have completed Legacy and have several save files from after its completion that were not corrupted-my only corrupted saves were those that occurred after MoTA

Thank you very much Omnis, you saved me a lot of time!
A few hours ago I proceded with the tests. To summarize, I tested the issue at the end of Act II, with all the DLCs installed, and that's what I found:

1) Both Legacy and MotA NOT completed ---> Demands of the Qun completed with no save file corruption issues.
2) Only MotA completed (no issues experienced during the DLC) ---> Demands of the Qun completed with no save file corruption issues.
3) Both MotA and Legacy completed (no issues experienced during MotA) ---> I had the issue after the Arishock orders his men to attack Hawk and Aveline.

Omnis just confirmed that s/he didn't experience the issue with only Legacy completed, so, at least in my case, the corruption shows up only when both Legacy and MotA are completed.

Modifié par fbmtt89psn, 18 décembre 2011 - 05:07 .

[Kothos Kor-Torn]

fbmtt89psn wrote...

Omnis Hunter wrote...

If I may again offer an addition, While I can't confirm if it's an issue with having them both installed or not, I have completed Legacy and have several save files from after its completion that were not corrupted-my only corrupted saves were those that occurred after MoTA

Thank you very much Omnis, you saved me a lot of time!
A few hours ago I proceded with the tests. To summarize, I tested the issue at the end of Act II, with all the DLCs installed, and that's what I found:

1) Both Legacy and MotA NOT completed ---> Demands of the Qun completed with no save file corruption issues.
2) Only MotA completed (no issues experienced during the DLC) ---> Demands of the Qun completed with no save file corruption issues.
3) Both MotA and Legacy completed (no issues experienced during MotA) ---> I had the issue after the Arishock orders his men to attack Hawk and Aveline.

Omnis just confirmed that s/he didn't experience the issue with only Legacy completed, so, at least in my case, the corruption shows up only when both Legacy and MotA are completed.

Excellent work both of you!
I am not sure why completing them both would be an issue when completing just one is not. Espically when we have people with both just Legacy, and just MoTA completed.I have not said this in a while so I will say.  it again. 

I had NO issues or troubles completing both Legacy, and MoTA.  The Error occured once I started " The Last Straw" similar to ffbmt89psn with the "Demands of the Qun" quest.  Could this corruption of saves have something to do with the fact that these are game or act ending quests?  Has anyone ever tried doing the both in act 1 and then seeing what happens when you go on the deep roads expediton?  This might be worthwhile, I might do it myself I have been missing Dragon Age for a while now, please let me know if anyone else has had these issues.  Thanks again for the great work and your vigalance against Biowares epic fail!

Modifié par Kothos Kor-Torn, 18 décembre 2011 - 08:14 .

[Omnis Hunter]

I'm not quite sure if it's specifically about the quests-As I mentioned in my first post, I beat the game long before either Legacy or MoTA was released, and have multiple save files. Here's a small list to show what I've tested for Corruption.
Save File Number 1-Hawke Estate (Main Story, Legacy, and MoTA beaten), Corrupted
Save File Number 2-Mountain Pass (Main Story and Legacy beaten, this is in the MoTA endgame), Corrupted
Save File Number 3-Courtyard (About halfway through MoTA, Main Story and Legacy beaten), Not Corrupted and still accessible
Save File Number 4-Corypheus' Prison (Main Story beaten, Legacy's endgame), Not Corrupted

The one common factor we all seem to have is that MoTA had to be completed in some way, also Legacy as well it seems thanks to fbmtt89psn. A small guess I can make, based on his 3rd trial in addition to my third save, is that it seems if you start a quest (His Qun, my MoTA), you're able to complete approximately half of it before the corruption begins. I know I didn't add much other than a summary, but this being the first time such a corruption has happened to me, I was in a small panic and desperate to get *My* original save file back.

[Stanley Woo]

Kothos Kor-Torn wrote...
I do hope Bioware is at least monitoring this post as this could help them "locate" the problem to patch it. 

We are monitoring this thread, and have been since I originally posted in it.

[ekarat]

[Disclaimer: I am a programmer, but not affiliated with Bioware or EA in any way.]

This sort of issue looks like the game can write a format that it can't read. You're fine playing until you try to load a game -- the loader can't read it.

I would *guess* that it's a array/buffer length issue, but I have no idea what array/buffer. It could be codex/journal entries, or it could be number of areas visited, or it could be anything. The point is that it's not something specific you do but having done too much of something.

(The fact that I always experience the issue immediately after I leave the dungeon supports this, as does the number of reports of delayed corruption after playing a certain minimum of content. Also, it would explain why it's hard for you to reproduce, since you are probably testing on smaller save files than your fans are playing with.)

Is there any way one of us could deliver a corrupted save file to you so that you could see what part of the loader breaks? (This would be easy on a PC, but I don't know how hard it would be on a PS3.) That could help diagnose the problem without the need to reproduce it locally.

[Xehos]

ekarat wrote...

[Disclaimer: I am a programmer, but not affiliated with Bioware or EA in any way.]

This sort of issue looks like the game can write a format that it can't read. You're fine playing until you try to load a game -- the loader can't read it.

I would *guess* that it's a array/buffer length issue, but I have no idea what array/buffer. It could be codex/journal entries, or it could be number of areas visited, or it could be anything. The point is that it's not something specific you do but having done too much of something.

(The fact that I always experience the issue immediately after I leave the dungeon supports this, as does the number of reports of delayed corruption after playing a certain minimum of content. Also, it would explain why it's hard for you to reproduce, since you are probably testing on smaller save files than your fans are playing with.)

Is there any way one of us could deliver a corrupted save file to you so that you could see what part of the loader breaks? (This would be easy on a PC, but I don't know how hard it would be on a PS3.) That could help diagnose the problem without the need to reproduce it locally.

Actually there has been a few times when I was playing The Last Straw (after finishing both Legacy and MotA) that the loading screen would freeze and keep loading forever.. I thought I should mention this too because after restarting the PS3 and trying to load that the save would be corrupt..

[TEWR]

That happened to me too. It would just keep loading and loading and loading, but never actually load.

I don't know if it's an issue due to MotA and Legacy though. I think it happened to me during the game's first few months.

Modifié par The Ethereal Writer Redux, 22 décembre 2011 - 10:48 .

[esper]

Well if we are at the end game and loading screen there is also the Hawke talking to Meridith who is not there... followed by weird loading screen with what can be described as skeletons of buildings that never loads when you load the post-save. I have found most secure way to avoid this is by pushing resume right after the game is finish and make manual save. But it is irritating that I have to remember to do or redo the Meridith fight.

[Browneye_Vamp84]

i believe it was my last character where i did Legacy and MOtA during Act Three and during the final battle it wouldn't work right. When i try to load it, it'd be corrupted. it was the only character i had played all DLC during the main story.

[hideo_sakaguchi]

This happened to be also. I played through the entire game but until The Last Straw which I didn't activate by accepting the letter. Once every side main, companion quest, and rumor quest was completed I did the two DLC quests (Legacy and Mark of the Assassin). After beating those two (which were awesome by the way) I accepted 'The Last Straw' from Hawke's house and beat the game.

After the credits when I tried to load my post-game auto-save I got the cannot load/save corruption issue and couldn't load any of my saves at all.

I don't know if this has been posted yet but the only work-around I could find was to create a new character and save. After that I was able to load any of my previous saves that I had before accepting "The Last Straw." I had 5 save files altogether (slots 1 and 2 were playing through the game, 3 was before the end of act 1, 4 before the end of act 2, and 5 before accepting 'The Last Straw' and starting the end of act 3). Saves 1 and 2, plus the post-game auto-save will not load no matter what I do, but I can load and play saves 3-5.

Sometimes saves 3-5 tell me they are corrupted when I try to load them but if I load the new save (from the character I just made) I am able to load saves 3-5 on my original character.

I wish I had saved the DLC for after finishing the game now as I think it might have prevented this problem (I guess... I have no real idea ).

If it helps I have a PS3 Slim, model CECH-2501A with system software 4.00 installed.

[Crell77]

Is the corruted save bug fixed yet?
I've been waiting to get MOTA untill I'm sure it's fixed, I don't want to waste money on a bugged dlc.

[tat2teel]

Crell77 wrote...

Is the corruted save bug fixed yet?
I've been waiting to get MOTA untill I'm sure it's fixed, I don't want to waste money on a bugged dlc.

Sorry bro it is not

[hideo_sakaguchi]

Crell77 wrote...

Is the corruted save bug fixed yet?
I've been waiting to get MOTA untill I'm sure it's fixed, I don't want to waste money on a bugged dlc.

I wish I would have known about this thread before I bought the DLC.  It's sad because I thought the DLC was really awesome too. :/

Hopefully Bioware does/says something about this soon.  It has to be one of the key focuses of the patch they are working on.

[Kothos Kor-Torn]

My new years resolution is to be able to play Dragon Age 2 again!

[Crell77]

tat2teel wrote...

Crell77 wrote...

Is the corruted save bug fixed yet?
I've been waiting to get MOTA untill I'm sure it's fixed, I don't want to waste money on a bugged dlc.

Sorry bro it is not

I'll be patiently waiting to get MOTA untill they fix the bug, I refuse to pay for a bugged dlc.

[hideo_sakaguchi]

Crell77 wrote...

tat2teel wrote...

Crell77 wrote...

Is the corruted save bug fixed yet?
I've been waiting to get MOTA untill I'm sure it's fixed, I don't want to waste money on a bugged dlc.

Sorry bro it is not

I'll be patiently waiting to get MOTA untill they fix the bug, I refuse to pay for a bugged dlc.

Yeah I don't blame anyone not buying MotA (or any future DLC for that matter) until it's fixed.  I bought MotA on the assumption that everything would work.

If I would have read this thread first I would have waited.  I just hope that it gets fixed retroactively when the patch comes out.  You have no idea how pissed I'm going to be if Bioware says "Well we fixed the problem but only with new save files."

The DLC was really good too, which makes everything crappier.  At least we know Bioware is looking into the issue.  Hopefully they will be able to fix it.

[Browneye_Vamp84]

They'll be back from break soon.

[Revan_Jedi_Master]

Hopefully the fix is out soon, but I would not hold out hope that the fix will be retroactive. In every instance when this has occured in a Bioware game the patch has not fixed any already corrupted files. You will have to start from a file save file prior to the corruption.

hideo_sakaguchi wrote...

Crell77 wrote...

tat2teel wrote...

Crell77 wrote...

Is the corruted save bug fixed yet?
I've been waiting to get MOTA untill I'm sure it's fixed, I don't want to waste money on a bugged dlc.

Sorry bro it is not

I'll be patiently waiting to get MOTA untill they fix the bug, I refuse to pay for a bugged dlc.

Yeah I don't blame anyone not buying MotA (or any future DLC for that matter) until it's fixed.  I bought MotA on the assumption that everything would work.

If I would have read this thread first I would have waited.  I just hope that it gets fixed retroactively when the patch comes out.  You have no idea how pissed I'm going to be if Bioware says "Well we fixed the problem but only with new save files."

The DLC was really good too, which makes everything crappier.  At least we know Bioware is looking into the issue.  Hopefully they will be able to fix it.

[hideo_sakaguchi]

Revan_Jedi_Master wrote...

Hopefully the fix is out soon, but I would not hold out hope that the fix will be retroactive. In every instance when this has occured in a Bioware game the patch has not fixed any already corrupted files. You will have to start from a file save file prior to the corruption.

Prior to the corruption would be fine to me.  I have multiple saves with each character and the only saves that corrupt are the ones during "The Last Straw" in Act 3 and post-game.

I have a save with each character before reading/accepting "The Last Straw" and each one works.  So once the fix comes out I'll just have to do the final mission which isn't a big deal.

[Crell77]

When this bug is fixed, I'll glladly shell out the cash for it, and I'll gladly go back to playing through DA:O with a mage for a diffferent change in DA 2.

[Omnis Hunter]

I'm not sure if this actually has anything to do with the bug or not, but I figured any information could help:
In MoTA, I collected the DLC's special armor, Enchanter Illana, and equipped it to my Mage so I could see what it looked it. I made a save at this point using my primary save (One of my two corrupted), and continued on with the story.

When I first noticed something was wrong with my game, I also noticed a small error in regards to my Hawke's profile here on the forums. While I changed Hawke back into the Champion armor shortly after the save I made, the site still showed her wearing the Illana armor, even though it been a few days since I'd taken it off.

Since all four pieces of the armor are, if I recall correctly, found within the Chateau's vault, and I have a save in the Chateau's courtyard during the party, this implies that whatever it is causing the corruption is in the coding somewhere at or after the vault. (I don't know if this actually helps at all, just felt like typing it all out)

[FilmNoir62]

I have only been made aware of this problem this afternoon. It came as a bit of a shock -- I am accustomed to the occasional glitch or bug in a game. I am not accustomed to that problem (a) preventing my progress through a game or ( remaining at large for so long. While I appreciate and welcome the efforts of moderators and technicians to fix the glitch, I cannot help but protest that a refund would only be fair.

Perhaps it is my cynical nature but I doubt that such a refund will be coming.

I have taken or am taking the following actions:

I have posted a bug warning in the wikia entry, warning would-be purchasers away from the PS3 version of this DLC. I think it only fair that some disclaimer be posted.

I have reloaded my game to a point prior to the DLC. This has cost me three or four afternoons of gaming, but I'll get over it. I paid for Dragon Age II and fully intend to finish that, at least.

I intend to be far more cautious in the future, especially as regards purchases involving BioWare or Electronic Arts. It is unfortunate that caution must be necessary -- I've been playing BioWare software since Neverwinter Nights and EA software way back when I had a C64. This behavior tells me that they've changed over the decades that I've been a customer.

I will warn my gaming friends. I've been a role-player and a "classically trained" nerd since the 80s. It is unlikely that EA will feel the loss of my business or my friends, even. I would caution them, however, that when you create bad products it eventually catches up to you.

EDIT:  Upon further reflection, what really bothers me isn't the lack of a refund or a fix, it's the fact that EA continues to market and sell a defective product.  Seriously.  You've been made aware of the problem.  Pull the product if you haven't got it fixed.

Modifié par FilmNoir62, 03 janvier 2012 - 08:37 .

[ekarat]

For me, the corrupted saves happen anytime I save after leaving the chateau's dungeon -- even if I never set foot in the vault.

[Quill74Pen]

*sigh* What is it with RPGs and corrupted saves on the PS3?!

First, Bioware still hasn't figured out how to prevent the MotA dlc from corrupting DA2 save files; second, Bethesda's Skyrim is notorious for being broken (or nearly so), including a bad habit of hardlocking the PS3 and, surprise (not), corrupting save files.

It's almost as if software engineers in general simply still aren't accustomed to the PS3's admittedly unique architecture more than five years after the PS3 launched. Weird ... and disheartening.

Quill74Pen