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Problem with EA account


2 réponses à ce sujet

#1
Radivoje

Radivoje
  • Members
  • 1 messages
Hi,



i have a following problem and i would appreciate if someone could help me
solve it. I have a EA account, with registered DAO, ME2, and DA2 and lots of
DLC. The problem is that i haven’t used my account in the while. That said i
forgot the password since i haven’t used it in. The password which i use
regularly doesn’t seem to work so I’m puzzled a bit.

In the mean time my e mail address has changed and i don’t have the access to
it (Provider went out of business). So i can’t perform password change over my account,
because the automatic mail is now sent to nonexistent address.



I tried changing my email address but it resulted only in shutting down my DLC
in the games i have, saying that i don’t have this DLC installed with this
username.





Can someone from EA please help me concerning this issue?



Thanks in advance!

#2
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 998 messages
Hey guys, if you are having problems with your accounts you will need to contact EA Support. We don't have the ability to modify them.

#3
Jesse Reid

Jesse Reid
  • BioWare Employees
  • 998 messages
My DA2 manual says 650-628-1001 (8AM - 5PM PST).