Hi everyone,
After not playing for a while since completing the campaigh i purchased the mark of the assasin dlc and installed it. However when i come to load a saved game it is sayin`g it cannot load as the dlc black emporium and exhiled prince are unauthorised. This seems odd as I had no problem with either of these dlc's while playing the game previously.
Any help would be much appreciated
DLC Unauthorised
Débuté par
owenjb
, oct. 13 2011 11:24
Retour en haut
#2
Posté 18 octobre 2011 - 04:54
Rob Bartel
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- BioWare Employees
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- 444 messages
Hi everyone. Sorry for not catching this thread and chiming in sooner. There's a mish-mash of issues here but let me see if I can provide a quick summary:
1 - If you're having trouble with the download or the installer, you can discuss it and follow the directions provided in this thread: http://social.biowar...0/index/8489750
2 - If Mark of the Assassin isn't showing up as authorized, make sure you log in at least once to ensure it gets authenticated. After that, you should be able to play logged out if you wish.
3 - If you're unable to connect to our servers, it's typically a firewall, antivirus, spam blocker, or modem / router problem. Tinker with your settings, dig through your server blacklists for anything ending in ea.com, reboot your modem / router, try turning your antivirus off temporarily, and join the following self-help discussion about these sorts of issues: http://social.biowar...index/6445527/1
4 - If you're unable to load a save because previously authorized content has become unauthorized, make sure you're not trying to load other people's save games, avoid installing any game mods, make sure you're properly entitled here on the social site, make sure you're logging in with the same account and password you use here, make sure the DLC is showing up in your list of installed content off the main menu, and make sure you're up to date with the latest game patch.
There are a lot of things that can possibly go wrong on your machine or network that we unfortunately have very little control over. Hopefully some of the above suggestions help. Your best bet with a lot of this is to keep your questions very clear, keep the thread on-topic, and seek out past threads where other users might have already found a fix for the problem you're experiencing.
Hope that helps,
Rob
1 - If you're having trouble with the download or the installer, you can discuss it and follow the directions provided in this thread: http://social.biowar...0/index/8489750
2 - If Mark of the Assassin isn't showing up as authorized, make sure you log in at least once to ensure it gets authenticated. After that, you should be able to play logged out if you wish.
3 - If you're unable to connect to our servers, it's typically a firewall, antivirus, spam blocker, or modem / router problem. Tinker with your settings, dig through your server blacklists for anything ending in ea.com, reboot your modem / router, try turning your antivirus off temporarily, and join the following self-help discussion about these sorts of issues: http://social.biowar...index/6445527/1
4 - If you're unable to load a save because previously authorized content has become unauthorized, make sure you're not trying to load other people's save games, avoid installing any game mods, make sure you're properly entitled here on the social site, make sure you're logging in with the same account and password you use here, make sure the DLC is showing up in your list of installed content off the main menu, and make sure you're up to date with the latest game patch.
There are a lot of things that can possibly go wrong on your machine or network that we unfortunately have very little control over. Hopefully some of the above suggestions help. Your best bet with a lot of this is to keep your questions very clear, keep the thread on-topic, and seek out past threads where other users might have already found a fix for the problem you're experiencing.
Hope that helps,
Rob
