6 réponses à ce sujet

[BugcatcherWilliam]

So I've been trying to type my redemption code into the psn but it continues to tell me that it is incorrect or expired. This is a new copy of the game and the warrenty says the code expired by January 2012. Can somebody help?

[BugcatcherWilliam]

I sorted this problem through live chat.

Thanks.

[BugcatcherWilliam]

Okay so another problem:

After I got a new code, downloaded and installed the interactive comic book does not seem to work even past the prologue (SPOILER: i.e Shepard rebirth). Can anybody help again.

[Deathscythehell01]

i found that if you buy the cerberus network download from the PSN it works but if you use the code or get a code from bioware then it seems to not work

[YE_OLDE_LADY]

I spent 3 hours on live chat, and just got off the phone. Apparently EA is out of codes to use. I guess I wasted my money on this purchase. Frankly, I'm pissed.

[Babi_Siha]

@YE_OLDE_LADY

I've been trying to access this live chat, but I can't seem to find it. Where can I go?

[HakuRyu]

Found a solution to expired/ invalid code... i tried this and it work... this method is from the ea support team, and i really appreciate their help...
First of all, check the region of the game by looking at the number inside the globe on the case.

1 - United States, Canada, Bermuda, U.S. territories

2 - Europe (except Russia, Ukraine, and Belarus), Middle East, Egypt, Japan, South Africa, Swaziland, Lesotho, Greenland

3 - Southeast Asia, South Korea, Republic of China (Taiwan), Hong Kong, Macau

4 - Mexico, Central America, South America, Australia, New Zealand, Oceania

5 - India, Afghanistan, Ukraine, Belarus, Russia, Africa (except Egypt, South Africa, Swaziland, and Lesotho), Central and

South Asia, Mongolia, North Korea

6 - People's Republic of China, Hong Kong

Then, create a new PSN Account with the same region as the disc you bought.

Here is the steps to create a new PlayStation Network account.

1. Press the PS button the controller to enter the PlayStation 3 XBM (XrossMediaBar).
2. Select the Users tab.
3. Select Create a New User Account and press the X button.
4. Enter a name for the account and login to the new user account.
5. Select the Friends tab.
6. Select Sign up for PlayStation Network and press the X button.

Note: When creating the new PlayStation Network account, please use a different, valid and accessible e-mail address.

Login to the new account and redeem the access code. It will work this time and allow you to download and install the online access file from the PSN Store.

After it is installed you can now use your normal account from your region to play the game online.
Hope this will be resolved your issue.