2336 réponses à ce sujet

[JohnLawson]

Well, here you go.

The demo is the Earth Mission and saving the female Krogan. Go watch those to think if it'll suck. And it's been said YOU DONT Have to use origin, IIRC.

[PnXMarcin1PL]

if u like guys i can send links for the videos from beta lol

[THEPOPE1001]

JohnLawson wrote...

Well, here you go.

The demo is the Earth Mission and saving the female Krogan. Go watch those to think if it'll suck. And it's been said YOU DONT Have to use origin, IIRC.

Wow really??? Thats great so let me head on over to Steam and Pre-order it!!!

Edit: I didn't find it on Steam can someone help me find it, so that i can pre-order. Because my view on the world is black or white. If its not on Steam, then yes I do have to use Origin!!!    

[OdanUrr]

THEPOPE1001 wrote...

JohnLawson wrote...

Well, here you go.

The demo is the Earth Mission and saving the female Krogan. Go watch those to think if it'll suck. And it's been said YOU DONT Have to use origin, IIRC.

Wow really??? Thats great so let me head on over to Steam and Pre-order it!!!

Edit: I didn't find it on Steam can someone help me find it, so that i can pre-order. Because my view on the world is black or white. If its not on Steam, then yes I do have to use Origin!!!    

I think he meant to say you don't need Origin to play the Demo. For the PC version of the game itself it's been confirmed you do need Origin.

[THEPOPE1001]

PnXMarcin1PL wrote...

if u like guys i can send links for the videos from beta lol

There's a difference between me watching someone play a game, and myself playing the game...

[THEPOPE1001]

OdanUrr wrote...

THEPOPE1001 wrote...

JohnLawson wrote...

Well, here you go.

The demo is the Earth Mission and saving the female Krogan. Go watch those to think if it'll suck. And it's been said YOU DONT Have to use origin, IIRC.

Wow really??? Thats great so let me head on over to Steam and Pre-order it!!!

Edit: I didn't find it on Steam can someone help me find it, so that i can pre-order. Because my view on the world is black or white. If its not on Steam, then yes I do have to use Origin!!!    

I think he meant to say you don't need Origin to play the Demo. For the PC version of the game itself it's been confirmed you do need Origin.

What I meant to say was if the demo sucks (me playing felling out the mechanics) and Origin has to be installed to play the full game.

Then yes ME3 is not for me.<_<   

[OdanUrr]

THEPOPE1001 wrote...

OdanUrr wrote...

THEPOPE1001 wrote...

JohnLawson wrote...

Well, here you go.

The demo is the Earth Mission and saving the female Krogan. Go watch those to think if it'll suck. And it's been said YOU DONT Have to use origin, IIRC.

Wow really??? Thats great so let me head on over to Steam and Pre-order it!!!

Edit: I didn't find it on Steam can someone help me find it, so that i can pre-order. Because my view on the world is black or white. If its not on Steam, then yes I do have to use Origin!!!    

I think he meant to say you don't need Origin to play the Demo. For the PC version of the game itself it's been confirmed you do need Origin.

What I meant to say was if the demo sucks (me playing felling out the mechanics) and Origin has to be installed to play the full game.

Then yes ME3 is not for me.<_<   

Here's the actual confirmation.

[Caprea]

Tai MT wrote...

Look, most of us WOULD NOT MIND if they released it on January 31st.  What we're irritated/angry about is the "no specific date announced yet".  Which means, "January" is a loose date they picked out of a bag in order to try to buy some time for their development/coder team.  TBA on release dates has never been anything more than that.  It's a stall to buy time.  And quite frankly, that's fine by me.  If they need to say "look, demo in Februrary", okay.  I'll wait until February.  If they need more time, that's fine by me.  I do NOT expect perfectly.  I do NOT mind delays.

...And so on and so forth...

*applauds* Wow, kudos to this great post, Tai MT. You really nailed it here.

Modifié par dea_ex_machina, 15 janvier 2012 - 09:35 .

[TheAgarrar]

Gamingexaminer.com put out an article last week stating that the Mass Effect 3 demo will be released on the 7th of February, I was wondering if anyone from BW could confirm or deny this date because I was under the impression that the demo would available sometime this month?

Here is the link if anyone wants to check it out.

http://www.gamefront...before-release/

Modifié par TheAgarrar, 15 janvier 2012 - 10:54 .

[Mass_Effect1-3_4_LIFE]

i think, im not sure, but i think priestly said that the 7th demo date isnt the real thing

[sunhair]

Chris stated in this thread http://social.biowar...3/index/8977853 that the ME3 demo release date for feb 7 wasn't valid just another guess.

Modifié par electrickalgypsy, 15 janvier 2012 - 11:14 .

[ErichHartmann]

I'm sure somebody has guessed the right date. Evil Chris is going to deny it until BioWare is ready to make an official announcement.

[sunhair]

Here's hoping the announcement is soon. Evil Chris seems to like Torchering us.

[Mass_Effect1-3_4_LIFE]

patience is the key, padiwan. yeah i just went there

[Arijharn]

Tai MT wrote...
 The customer is the one paying you, so you are automatically wrong by default.  If the customer is wrong, they're NOT giving you money.  Just isn't going to happen.

Anyone who has worked in customer service before knows the old slogan 'the customer is always right' is complete and utter bull****.  Customer's can be cheating crooks and can tell lies or omit certain details that curiously can change the course of the whole fiasco if they were actually known. Not sure how this relates to the whole ME3 demo but the basic thrust of your argument I actually agree with. I'm okay with delays as long as they tell me what to expect. I don't even need to know why they're delays, mainly because the demo is not a good I'm paying for.

Tai MT wrote...
The best thing a company can do for its customers is say, "You know what, we messed up.  We're sorry.  We hope we've fixed it and cleared up any issues, and here's something small to give you for no cost/low cost in an effort to convey how bad we feel about what happened.  If you can forgive us, we hope you'll join us when our product launches".

Name a company that's ever done that.   I can't.  Do you have any doubts that doing that would work in gaining confidence among the fanbase again?  I don't. 

I can't think of any company that has offered something free either. Especially in the computer gaming industry. Even if a company does massively stuff up, short of something like a pastry store, I can't think of a single instance where something free has been offered. It will very likely have some benefit as a means of apology (such as a discount for the next purchase) or even if the situation warrants it, a full refund (although that's pretty rare -- credit notes are far more popular).

The problem with offering something for free is that it's never 'free' to develop, and they're never operating on the basis that something may stuff up so they can offer it. Thus it's a straight loss for the company. Given that computer game companies are hardly full of examples of Mass Effect level or higher success rates within the mainstream market, then this is just plain wishful thinking that I personally can't get onboard with (i.e., game developers can't afford the money to create 'free apology goods' in manpower hours etc). Why isn't a simple acknowledgement of their mistakes and the promise that they'll try to do better next time good enough?

Here's another issue with offering something for 'free'. People will come to expect it. I don't think that's healthy for the company or the customers either personally, although you may disagree.

Tai MT wrote... 
"When one makes mistakes, it is usually best to own up to them".

 
This I agree with. I do like how the Bioware boards do have a healthy presence of moderators etc. People like Evil Chris and Jessica I think do help to enliven the boards and in my opinion really helps make the community a community for want of a better word.

However, I remember when Dragon Age: Origins was released there was a flux of technical support problems (this could have been just the 360 subforum) and yet suddenly there was no real 'official' presence anymore, which lead to increasing amounts of frustration amongst the customers there who felt that they were the red-headed bastard stepchild that BioWare doesn't care about (which is; frankly, a ridiculous position for a company, let alone a company like BioWare, to take, so I'm just going to assume that BioWare doesn't think like that). Eventually, if I recall correctly, a representative finally came to the board and stated that they're aware of the issues, but in light of the frustration of the customers BioWare would take steps to ensure that they'd 'do better' in trying to maintain customer contact on the boards.

Or I could be just making all that up (I don't think I am however...)

Anyway, I can only assume that the rabid Mass Effect community (i.e., us) getting increasingly irrate about the lack of information about the Mass Effect 3 demo isn't lost to the higher ups in BioWare and that they're going to tell us soon. Presumably Evil Chris and Jessica know what the deal is but have been told to sit on the information (or don't touch this thread with a barge pole) so exciting announcements™ can be made in the near(?) future.

[Volc19]

There sure isn't a whole lot of January left to be honest. You would think we'd have a date at this point. So... Much... Enthusiasm... Cannot... Hold on... Must invent... Cryogenic freezing...

[MCB280]

What would be an awesome bonus for the people who play this demo would be like a new race or a new skin for the races the new race would be the hanar i reckon that would be fun you could be blasto

[Weltea]

Volc19 wrote...

There sure isn't a whole lot of January left to be honest. You would think we'd have a date at this point.

Exactly. We have heard nothing. The game will release in early March,that means there's only 1 1/2 months left (not to mention that last we heard the demo was set to be released in January which would mean in the next 15 days -16 for BW)).
But don't these demos usually get announced quite some time before they're set to be released? (and yeah sure,the demo was announced  but never with anything close to a specific date) So what can we expect? I doubt they'd go with "and today we're releasing the demo". Right now I believe we either get the demo mid-February with an announcement coming this week or they will just not announce anything and the demo will suddenly be there on the 17th or 24th.

[Xirbeus]

Well since there is over month until the game comes out.  Maybe some of the team was pulled away because marketing thought people would play DA2 again if they released other "Weapons and Armor Pack DLC".  rofl

Well at least Blizzard is consistant with their games.  They don't give us dates at all until its finished with their standards. 

How many dates has Bioware given us.  They even gave us a date that they would tell us more info and exact date for the demo. 

Which is the main reason everyone is fussy.   I already bought and paid for collectors edition for the PC.  Because some games need to played on the PC.   As for "Origin", I agree with what someone else said, "if your on this forum, your going to get the game no matter what."  I frankly don't care,  I will not buy it threw Origin, but if they are doing it for copyright protection is fine with me. 

I am surprise that no one is complaining about the name, "Origin".   Which was a great game company before EA bought them and then desolved them.

[I can Hackett]

why are people saying the demos coming in Feb, they said the demos coming out in January, as far as early access to mp, whoever said that mp would be rdy the day the demo comes out maybe the multiplayer part wont be rdy till feb so early access could be after the demo comes out

[commanderjst]

As for the people saying they know what the demo is: YOU ARE IDIOTS. We do not have confirmation or anything that resembles what the demo is. The videos was a leaked demo on the Dashboard beta and it could have been changed to surprise us. ANYTHING IS POSSIBLE so stop saying its the Earth mission. Wait and see.

Now for the dates: WAIT PATIENTLY.

[commanderjst]

I know as much as you guys do. But Ima go ahead and post my opinion on here.

My thoughts are they will announce the demo date on Tuesday when KoA demo comes out. Its my thoughts however it might be announced Monday, Tuesday, Wednesday, Thursday or Friday or even next weekend. But I am assured they will announce it this week. Not sure when. Thats what I think. I think it will concide with the KoA demo release since it is a cross promotion.
And I think the beta will release this month as well. No reason to have ME3 demo release after KoA when not much people will play it cuz they will be hooked to KoA

[Gold Dragon]

While Martin Luther King JR day IS a Holiday for the US, and many areas outside the US, it isn't typically observed in Canada. Monday is a regular workday for Bioware, and as such, an available day for an announcement or relase.

I suspect we will know something this week. Good? Bad? Don't know.

Modifié par A Golden Dragon, 16 janvier 2012 - 02:50 .

[Mass_Effect1-3_4_LIFE]

this week would be great! but i can wait. i just hope its pre-release, if not oh well

[Tai MT]

Arijharn wrote...

Tai MT wrote...
 The customer is the one paying you, so you are automatically wrong by default.  If the customer is wrong, they're NOT giving you money.  Just isn't going to happen.

Anyone who has worked in customer service before knows the old slogan 'the customer is always right' is complete and utter bull****.  Customer's can be cheating crooks and can tell lies or omit certain details that curiously can change the course of the whole fiasco if they were actually known. Not sure how this relates to the whole ME3 demo but the basic thrust of your argument I actually agree with. I'm okay with delays as long as they tell me what to expect. I don't even need to know why they're delays, mainly because the demo is not a good I'm paying for.

Tai MT wrote...
The best thing a company can do for its customers is say, "You know what, we messed up.  We're sorry.  We hope we've fixed it and cleared up any issues, and here's something small to give you for no cost/low cost in an effort to convey how bad we feel about what happened.  If you can forgive us, we hope you'll join us when our product launches".

Name a company that's ever done that.   I can't.  Do you have any doubts that doing that would work in gaining confidence among the fanbase again?  I don't. 

I can't think of any company that has offered something free either. Especially in the computer gaming industry. Even if a company does massively stuff up, short of something like a pastry store, I can't think of a single instance where something free has been offered. It will very likely have some benefit as a means of apology (such as a discount for the next purchase) or even if the situation warrants it, a full refund (although that's pretty rare -- credit notes are far more popular).

The problem with offering something for free is that it's never 'free' to develop, and they're never operating on the basis that something may stuff up so they can offer it. Thus it's a straight loss for the company. Given that computer game companies are hardly full of examples of Mass Effect level or higher success rates within the mainstream market, then this is just plain wishful thinking that I personally can't get onboard with (i.e., game developers can't afford the money to create 'free apology goods' in manpower hours etc). Why isn't a simple acknowledgement of their mistakes and the promise that they'll try to do better next time good enough?

Here's another issue with offering something for 'free'. People will come to expect it. I don't think that's healthy for the company or the customers either personally, although you may disagree.

Tai MT wrote... 
"When one makes mistakes, it is usually best to own up to them".

 
This I agree with. I do like how the Bioware boards do have a healthy presence of moderators etc. People like Evil Chris and Jessica I think do help to enliven the boards and in my opinion really helps make the community a community for want of a better word.

However, I remember when Dragon Age: Origins was released there was a flux of technical support problems (this could have been just the 360 subforum) and yet suddenly there was no real 'official' presence anymore, which lead to increasing amounts of frustration amongst the customers there who felt that they were the red-headed bastard stepchild that BioWare doesn't care about (which is; frankly, a ridiculous position for a company, let alone a company like BioWare, to take, so I'm just going to assume that BioWare doesn't think like that). Eventually, if I recall correctly, a representative finally came to the board and stated that they're aware of the issues, but in light of the frustration of the customers BioWare would take steps to ensure that they'd 'do better' in trying to maintain customer contact on the boards.

Or I could be just making all that up (I don't think I am however...)

Anyway, I can only assume that the rabid Mass Effect community (i.e., us) getting increasingly irrate about the lack of information about the Mass Effect 3 demo isn't lost to the higher ups in BioWare and that they're going to tell us soon. Presumably Evil Chris and Jessica know what the deal is but have been told to sit on the information (or don't touch this thread with a barge pole) so exciting announcements™ can be made in the near(?) future.

Anyone who has worked in Customer Support/Serverices can also tell you how easy it is to spot someone trying to game the system and not actually report a real complaint.  It's when you throw "common sense" out the window in favor of "company policy" that you let the thieves and jerks more easily game the system.  However, when I spoke of "the customer is always right", it is true.  If you treat your customers like idiots, which ones are going to want to buy your product?  Ever been told, as a customer, that you were wrong?  Bet you didn't feel like spending money with that company anymore, did you?  I have.  I've had companies tell me I'm wrong and cite some rule or regulation or try to call me a liar.  In these instances, I've stopped doing business with them, and told my friends of my experience.  "Word of mouth" is the most powerful marketing tool any company can possess.  It takes just one irritated/angry customer to ruin your business.  Just one.  So "the customer is always right" is a good policy to have.  Maybe you don't hand out "free goodies" to customers with complaints.  I certainly wouldn't.  However, if my company made a massive mistake that affected more than one customer (as per my actual example), it would entail perhaps some freebies or discounts or what-have-you.  This is good policy to have, because it instills confidence in your consumer-base.  Then you'll think, "they don't make mistakes often" and indeed they wouldn't, seeing as how it would cost a lot of money to make such a blunder (which is the reason you give away free stuff in the first place...  Such things also penalize the people who make it for doing a crappy job, so it serves it's second purpose).  You would also think, "and if they do make a mistake, they'll fix it, and there might even be some goodies out of it.  They care about their customers".

Getting off of the "give us something for free" thing that you seem to have picked up from me.  Not sure why you focused on that aspect of the argument when 90% of the example material was merely apology.  But, I guess you like free stuff more than apologies.  It's also mentioned "no cost/low cost".  Which, could honestly be anything, including some $5 off of next purchase thing.  You likely wouldn't even have to give out free things in order to apologize.  But there is NO COMPANY that EVER apologizes for major screw ups or for screwing their fanbase.  They just take their money, and usually "pack up and go home".  Then, they expect you'll be back for the next version of their product because you hope it'll be better than the last.  Most MATURE people actually care that a company admits they royally screwed the pooch.  I'm one of those people.  Offer me something for free or don't.  It doesn't matter.  What matters is that a company admits fault (which they never do...  Such a thing is usually left to some "peon" who actually has zippo power over the situation to begin with...  This is why PR Firms exist).  What matters is that a company accepts responsibility and KNOWS they messed up so they can fix it down the line and keep customers happy.  Without customers, you got no business.

This also brings me to my point about "the customer is always right".  I'm sorry, but you do have to assume the customer is right.  Without a customer, you don't have a business.  I don't care if you're selling air to breathe on a planet without an atmosphere...  If you're an unlikable jerk who treats customers like mindless drones or utter contempt...  The new guy down the street is going to do a lot more business by simply saying, "I sell the same product, but I'M NICER".  At which point, it might not even matter if a customer is paying a little extra for it.  It's human nature to want to be treated well by other people.  If you want someone to fork over cash for what you're peddling... You treat them well.  And for those people who are trying to "game" the system, it's not hard to send them to your "fraud" center.  Every company has one, and most of them involve legal people.  It's also not hard to spot "liars", and it's not hard to quell their complaints either.  Even a liar wants something.  Anyone who's ever worked in customer service can tell you how to deal with liars that doesn't involve simply throwing your hands in the air and deciding to treat every customer as if they were a liar.  Bottom line...  Even you can tell when your friends are being lying jerks about a product or service or what-have-you.  Especially when you deal with something as popular as video games.  There are reviews out there for them, there are other people who have tried said products, etcetera.  Liars, all in all, tend to take care of themselves in a business like "Video Game Production".

Yes, some are going to slip through the cracks.  It happens.  But when your losses are already mitigated by millions of other happy customers...  Then there isn't really a problem.

Sorry, I had to address your complaints with my post in this other post.  It shouldn't have been done, but I only did it because you missed my points entirely.  You sound like you kind of have a chip on your shoulder about bad customers.  I can understand that.  It sometimes happens.  It's the equivalent of "shell shock" for war veterans.  For me, it's easier to give people the "benefit of the doubt".  They quite often can surprise you when you do.