31 réponses à ce sujet

[jacobknopp]

 i dont know why it happens but i bought mass effect 1 and 2 for pc and evertime i go to pause it it crashes making the game unplayable i have updated both of them 

[Gorath Alpha]

You haven't told us anything so far, and we can't help. Sorry.

social.bioware.com/forum/1/topic/106/index/7484236

social.bioware.com/forum/1/topic/106/index/1537629

Modifié par Gorath Alpha, 02 novembre 2011 - 11:51 .

[jacobknopp]

ill give my gfx and processor ive played way more graphically intensive games than this intel 3000 chipset intel pentium b490 dual core processor 4 gigs ram system specs should have nothing to do with this its a problem with the game that i wish could be fixed and i know someone here has to have had this problem please help me fix this

[Bogsnot1]

1) Please register the game on the forums. This is not an accusation, but given the spate of users with illegally downloaded copies coming to the forums asking for help, forum registration is the only way we can be sure we are dealing with a legit copy. Illegally downloaded copies include hacked and modified files which could be either corrupt, or full of malware. Once its registered, we will be happy to help. Forums Registration here;
http://social.biowar...es_register.php

2) Please post a full problem report as per this thread: http://social.biowar...6/index/4795299

[jacobknopp]

also when it crashes it not like my hardware cant handle it it crashes to the desktop because it doesnt want me to pause it for some reason and i seem to be the only one having his problem ive searched all over the internet and after i bought mass effect 2 thinking it was the game the same thing happened

[jacobknopp]

ok brb

[jacobknopp]

do i leave the dashes and make everything uppercase?

[jacobknopp]

i put my key in i got from steam and it says that my product code has already been registered?

[Bogsnot1]

You will have to deal with EA support about the product code.

Intel chipsets are not supported at all for ME2. Thats why you're having problems. Nothing we can do to help, except suggest you buy yourself a proper gaming machine.

[Gorath Alpha]

The Llano chipset isn't any great shakes for high intensity 3D graphics, but it's a great deal better than what Intel offers, and is fully capable of running this game (might slow down in a few places):

http://social.biowar...6/index/2214760

The Intel chip is made for business level video only.  When you choose to go cheap and do without a decent graphics solution, you are most likely to drastically shorten the lifespan of the poorly made PCs that are sold gimped in that manner.  Such PCs simply aren't good enough to deal with the demands of game playing, and begin to fail (usually, but there are exceptions, perhaps you'll get lucky) comparatively soon.  Desktops with real cards are already far more economical, and add much longer lifetimes because of superior design, and it's a win again for the gaming desktops. 

Developers design games tio be played in a particular way on a chosen platform.  The possibility of playing the game badly, in herky jerky fashion, and wth ugly visuals, is of no interest at all to me.  Bioware won't offer any tech support to junk video, so why should I do so?  I won't.  Simple. 

Modifié par Gorath Alpha, 18 janvier 2012 - 03:02 .

[bnomad]

ok I have the same problem every time I hit escape the game crashes. now Im running this on a brandy dell latitude the thing has no problem running the graphics. and yes I bought it of stream and registered the game with bioware. so it is a legal copy.
any real solution on how this problem can get fix?

[Gorath Alpha]

As ALWAYS, for EVERYONE, no data in, you get no data OUT. It's simple.

http://social.biowar...6/index/1537629

[bnomad]

I just wanted to post here so that people know I found the solution to this problem.
If your PC is running a Intel HD 3000 graphics driver, when you try to open the menu it will result in a crash and will bring you back to windows. There is however a solution that dose not require you to go out and by a new PC. the solution is to use the older .2361 drivers.
you can download this from
http://www.wikidrive...MA_15.22.1.2361
once you install that the game will function beautifully. you can hit escape all day long and you won't crash to desktop
Thanks again everyone. See you around.

[Avanta]

Thanks for the solution, I was having the same problem on a Macbook Air, and was tired of "go get a real graphic card kids"

[JSteeds]

bnomad saving the universe on problem at a time, thanks!

[Bogsnot1]

Avanta wrote...

Thanks for the solution, I was having the same problem on a Macbook Air, and was tired of "go get a real graphic card kids"

Us "kids" actually know what we are doing, read the system requirements, and go along and buy hardware that does the job properly.
We dont know how to get the intel crap working, because we're not stupid enough to buy it in the first place.

Dont come crying to us in a years time after pushing your hardware beynod its limits has cooked it to the point of catastrophic failure, as all we will do is laugh in your face.

[Fetacheese]

Bogsnot1 wrote...

Avanta wrote...

Thanks for the solution, I was having the same problem on a Macbook Air, and was tired of "go get a real graphic card kids"

Us "kids" actually know what we are doing, read the system requirements, and go along and buy hardware that does the job properly.
We dont know how to get the intel crap working, because we're not stupid enough to buy it in the first place.

Dont come crying to us in a years time after pushing your hardware beynod its limits has cooked it to the point of catastrophic failure, as all we will do is laugh in your face.

You were snarky, plain and simple. I've been registered since these forums have opened and you have little positive to say while you lurk through them. "get a proper machine" isn't constructive, and most people believe or not have no idea about computers, hence why most gamers play console.


To OP, go to intels website and manually download the latest drivers for both your graphics adapter and your chipset - windows update will not often download the latest for onboard adapters.

[Bogsnot1]

Fetacheese wrote...

Bogsnot1 wrote...

Avanta wrote...

Thanks for the solution, I was having the same problem on a Macbook Air, and was tired of "go get a real graphic card kids"

Us "kids" actually know what we are doing, read the system requirements, and go along and buy hardware that does the job properly.
We dont know how to get the intel crap working, because we're not stupid enough to buy it in the first place.

Dont come crying to us in a years time after pushing your hardware beynod its limits has cooked it to the point of catastrophic failure, as all we will do is laugh in your face.

You were snarky, plain and simple. I've been registered since these forums have opened and you have little positive to say while you lurk through them. "get a proper machine" isn't constructive, and most people believe or not have no idea about computers, hence why most gamers play console.

To OP, go to intels website and manually download the latest drivers for both your graphics adapter and your chipset - windows update will not often download the latest for onboard adapters.

You have just shown why your tech opinions are less valid than any of my allegedly snarky lurking. It has been shown that the newest drivers will not work, butthe older ones will. Still, that does not stop my points being true, wher Intel graphics arent worth the dyes they are fabricated on, and to push them hard with a game like ME2 will more than likely cause overheating and failure in the future.

If people want to remain woefully ignorant of the technology they purchase, especially when everynoe has somenoe in their extended family who would be a somewhat of a tech-head that can answer their questions, then they deserve all of the failings their ignorance brings. Look at the system requirements for ME2, and it even specifically mentions that Intel graphisc are not supported.

Minimum System Requirements



Operating System: Windows XP SP3 / Windows Vista SP1 / Windows 7

Processor:1.8GHz Intel Core 2 Duo or equivalent AMD CPU

Memory: 1 GB RAM for Windows XP / 2 GB RAM for Windows Vista and Windows 7

Hard Drive Space: 15 GB DVD ROM: 1x Speed

Sound Card: DirectX 9.0c compatible

DirectX: DirectX 9.0c August 2008 (included)

Input: Keyboard / Mouse

Video Card: 256 MB (with Pixel Shader 3.0 support). Supported Chipsets - NVIDIA GeForce 6800 or greater; ATI Radeon X1600 Pro or greater.



Please note that NVIDIA GeForce 7300, 8100, 8200, 8300, 8400, and 9300;
ATI Radeon HD3200, and HD4350 are below minimum system requirements.
Updates to your video and sound card drivers may be required. Intel and
S3 video cards are not officially supported in Mass Effect 2.

Any time you want to take over, and start providing tech support in these fourms, feel free to do so. Seriously, I'll shut up and watch in awe as you wow everyone with your magnificence.

[Avanta]

Bogsnot1 wrote...

Avanta wrote...

Thanks for the solution, I was having the same problem on a Macbook Air, and was tired of "go get a real graphic card kids"

Us "kids" actually know what we are doing, read the system requirements, and go along and buy hardware that does the job properly.
We dont know how to get the intel crap working, because we're not stupid enough to buy it in the first place.

Dont come crying to us in a years time after pushing your hardware beynod its limits has cooked it to the point of catastrophic failure, as all we will do is laugh in your face.

You can't be serious...

First, the game runs WONDERS with this graphic card, you can look at some benchmarks over the internet and tell how it performs well in many games on par with this one (ie 
http://www.anandtech...-2100-tested/11  )

Second, I have a macbook air, probably one of the best work-oriented laptops nowadays, get it? I use it for work 90% of the time, what if I want to play a game from time to time? the system specs are not supported, ok, I bet they only support what they can test carefully on their test teams, or maybe if the video board company offers them some support on their drivers.. I have no idea, but if a video card comes up later with specs on par with those supported, it should work (and it does, we proved that)

Third, if my system "burns" (?) for "pushing it over the limit" I have a warranty that would replace the component, it can't "burn" for doing what it is supposed to do, a 3d video card has to do 3d, whatever 3d I throw into it, and that's all, if it can't handle it over X load, well.. they should put that limit on the hardware, on the drivers, or wherever they can, but it can't be on the user side, a user should never be able to push over the hardware's limits.

Last: your posts are not very helpful, and even more you are insulting me (stupid, you buy crap, you will come crying, you will laugh on my face..) what is this? where do you think you are on school? sorry but I'm reporting you, I came here looking for a solution and got it, OK, thanks, but you do nothing but make noise here, and get people upset 

[Bogsnot1]

Hang on a sec, you go along and insult us by calling us kids, and then have the gall to complain when the volunteers who spend their time and efforts solving other peoples problems dont give a fat rats arse about the dodgy kit your bought, and do not hesitate to say so?

Your statements show a profound lack of knowledge of of computer systems, and logic in general. Your "must be able to handle 3d, whatever 3d i throw at it" is along the lines "I have a windows95 on a P4, so I can run any windows game on it". If your logic is correct, then video card and CPU manufacturers are taknig us all for a ride by claiming each bit of kit has different strengths and weaknesses. Quick, call your loca consumer rights organisation!

I have spent too many years looking at fried systems, with the owner saying "how was i supposed to know my system wasn;t suited for it", to have any more patience for people who cant be botehred learning the very basics on the technology they want to help run their lives with. So yes, I will laugh in your face when your system eventually craps itself under the load.

If you dont like the help you get here, by all means, fell free to sod off and deal with the official support at EA.

[Avanta]

I think your logic is flawed, you can't compare someone who wants to run something on a piece of hardware that simply can't handle it, and someone who wants to run something on a piece of hardware that not only can handle it, but it does so better than some cards on the minimum reqs
You have to learn the difference between "not supported" that is: "we don't give support to cards other than the ones on this list" and "minimum specs" that is : Video Card: 256 MB (with Pixel Shader 3.0 support), sorry but the HD 3000 meets that req.

"must be able to handle 3d, whatever 3d i throw at it" -> I insist, if I throw data to render to the 3d card, the worst scenario that should happen is that it can't do it (doesn't have some technology, pixel shader, opengl support, etc..) followed by "it runs it slowly", period, it's not acceptable to say that it'll simply burn if you push it too hard.

The fact you say I have a profound lack of knowledge on computers systems for stating that no user space software should ever damage the hardware only shows your lack of it, sorry, but your "experience" with crappy systems that burned for whatever reason is not universal law, and you know you are not right in this (or you should, if you really work with this)

[JSteeds]

Ok bogsnot1, lol bogsnot, ok bogsnot1 you clearly know what you're doing and we get that and thank you for the knowledge you are willing to offer and have been offering for years, BUT there is no need to be rude as bnomad has given great fix for the issue. (Even if we are running the best game ever made on our week-ass laptops!)

[Avanta]

Oh and the "kids" thing, it was not an insult, it was a deduction I got for reading your responses, I searched the forum for some time and 90% of the responses (like yours) were:
- "get a proper gaming machine"
- "get a video card that is not crappy"
etc...

So I concluded there must be a great proportion of kids here, who spend great sums of money on "proper gaming machines", if that doesn't describe you.. don't take it into account, was nothing personal.

[Bogsnot1]

@Avanta: Yes, the Intel3000 does have pixel shader 3 support, but it does not have 256mb of RAM. It shares its memory with system RAM, and has no dedicated VRAM, which is the cause of the bottlenecking, and heating issues. While the chipset may "in theory" be better than some of the officially supported cards, the lack of dedicated ram, and bandwidth between the chipset and system ram means it does not meet the minimum requirements, and hence is unsupported.

Frankly, I couldnt care less if you dont believe that having software push hardware beyond its operational limits can cause actual, physical damage. Its a known fact within the IT industry, and you can chose to ignore it at your own peril. Ive seen it before, and will see it again.
If you dont want to take those risks, buy a console, as the console games are toned down to match the hardware limitations of the console manufacturers.
For the record, kids make up the majority of consoel players. The average age of a PC gamer is mid 30's. Thats why we are so cynical and jaded, weve had plenty of time to get that way.

The reason why we seem to come across as rude and arrogant, is because there are only so many times you can answer the same question, by people who cant be bothered learning about their own tech, before becoming extremely frustrated. Add in that there are those who call us liars outright because they cannot accept that their "brand new" machine doesnt even met specs (Yes, we have had P4 owners rail at us because their machine is too slow), personal threats to be sued because they somehow think this is an official support channel, and if they dont get an answer within 30 minutes its somehow a vilation of their rights, and the list goes on.

After a while your patience and tolerence wears thin, and you become very, very blunt.

[Avanta]

Sorry but I don't buy your story, if you can't handle dealing with people just don't do it, I don't see a reason for you to try and help people other than feeding your ego and showing off your "skills", evenmore when there are valid solutions to a problem and you keep on with your theories to the end, treating the rest of the world like they're all lusers and your the only BoFH here.

Btw do you know that if you look up you nick in google, the first results are about you trolling? no joke! and even there's a video result in the 3rd place titled "don't feed the troll"... just saying.. but anyways i'm gonna follow that advice (the video one)