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Game crashes at melee


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#1
Tal9922

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It seems that every time I end up in melee, the game has a tendency to freeze up and crash, I have to ctrl+alt+ delete and I get a "this program unexpectedly shut down, windows will try to find a solution" message blah blah. This despite the fact that it worked fine in my older computer, and the new one uses the same video card, and I made sure all my drivers are up to date. It seems the problem is remedied when I alter the resolution to the "proper" setting, (1280x1024, which matches my monitor's), but I always prefer to play on lower resolution (1024x768), as I have much, much better FPS then, and as we know the game doesn't let you target stuff, in combat or otherwise, if your fps is too low.

EDIT: It just crashed on the high resolution as well. Oh well, at least it means that isn't the problem.

System Speccs:
* I'm playing a digital version of the game, v1.02
* Processor: Intel® Pentium® CPU G620 @ 2.60GHz, Clock Speed: 2589 MHz, RAM (is this the box that says Physical?): ‎1.97 GB
* Display Adapter: NVIDIA GeForce 8400 GS, VRAM: 512 MB, Driver Version: 280.26
* Sound Adapter: Realtek High Definition Audio, Driver Version: 6.0.1.6482
* Operating System: Microsoft Windows 7 Home Premium  Service Pack 1 (6.1.7601)
* DirectX Version: DirectX 10.0  (Mar2009) or later

Modifié par Tal9922, 02 novembre 2011 - 10:31 .


#2
Gorath Alpha

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www.gpureview.com/show_cards.php

Get rid of the Geforce 8400. Bioware named it specifically as inadequate.

Video Card = 256 MB (with Pixel Shader 3.0 support). Supported GPU Chips: NVIDIA GeForce 6800 or greater(**); ATI Radeon X1600 Pro or greater. Please note that NVIDIA GeForce G.205, G.210, 310, 7100, 7200, 7300, 7400, 7500, 8100, 8200, 8300, 8400, 9100, 9200, and 9300, also (probably) GT 520; ATI Radeon X1300, X1550, HD 2400, 3100, 3200, HD 3450, HD 3470, HD 4200, HD 4250, HD 4350, 4550, and (probably) HD 5450 are below minimum system requirements. Updates to your video and sound card drivers may be required. Intel  and S3 video devices are not officially supported in Mass Effect 2.

(**)Two of the Geforce 6800s are worse than the next-lower Geforce game card, the 6600 GT, and should be avoided (6800 SE, 6800 XT).

Modifié par Gorath Alpha, 03 novembre 2011 - 05:09 .


#3
Tal9922

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Whaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat

#4
Gorath Alpha

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Read your ReadMe file.

Also:

social.bioware.com/forum/1/topic/106/index/8149188

Modifié par Gorath Alpha, 04 novembre 2011 - 12:10 .


#5
OBakaSama

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I had a 8400GS and I'm surprised you could even get the game to run even on a low resolution so shockingly inadequate the card is for gaming. Though maybe ME2 is less demanding on the GPU than DAO.

As Gorath suggests though: upgrade. It will do wonders for your gaming experience.

#6
Gorath Alpha

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nVIDIA keeps on shoveling out more 8400 GSes and G.210s (310, 410, same thing), adding 512 MBs and even 1024 MBs of VRAM, in spite of the narrow 64 bit memory systems that mean they can only actually work with 128 MBs within a game. AFAIK, the 8400 is a better card for Dx9 than the 210 and its various clones are. There isn't any true "Low End" Fermi as such, although the GT 520 is worse off, I believe, than the GT 220/230.

P.S.  I just made the comparison.  The GT 520 is hardly any better than the 210, so it does appear that there is a Low End Fermi card now.

http://www.gpureview...1=617&card2=650

http://www.gpureview...1=621&card2=650

Modifié par Gorath Alpha, 03 novembre 2011 - 07:38 .


#7
Tal9922

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*grumble|*grumble* fine fine...

#8
Gorath Alpha

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You can't REALLY claim to have ENJOYED the poor gameplay you've been getting in Dragon Age using that terrible thing!

It couldn't even meet the rather lenient official requirements for DA: O, it's so bad.

#9
Tal9922

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Maybe I have no idea what I'm missing. I admit, I did only think Dragon Age was kinda ok.

Since it looks like there's no helping it at this point, are there any other hardware updates I should be aware of, other than a video card? May as well get the technician to handle it all at once.

Modifié par Tal9922, 04 novembre 2011 - 03:24 .


#10
Gorath Alpha

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The Intel Pentium P4 was obsoleted six years ago. It's way past time to get rid of that.  Pentium Dual versions of C2Ds are horribly crippled. 

                    ME2

PC MINIMUM System Requirements
OS = Windows XP SP3 / Windows Vista SP1 / Windows 7
Processor = 1.8GHz Intel Core 2 Duo or equivalent AMD CPU
Memory = 1 GB RAM for Windows XP / 2 GB RAM for Windows Vista and Windows 7
Hard Drive = 15 GB
DVD ROM = 1x Speed
Sound Card = DirectX 9.0c compatible
Direct X = DirectX 9.0c August 2008 (included)
Input = Keyboard / Mouse
Video Card = 256 MB (with Pixel Shader 3.0 support). Supported GPU Chips: NVIDIA GeForce 6800 or greater(**); ATI Radeon X1600 Pro or greater.

NOTE:  Nothing from nVIDIA weaker than a GT540, certainly not a GT 520.

Modifié par Gorath Alpha, 10 novembre 2011 - 10:52 .


#11
Tal9922

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New video card, new proccessor. Lets hope my tech guy knows his stuff, since I'll probably have to rely on him to tell me if there are any good ones available nearby (I don't exactly live in a big city).

#12
OBakaSama

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Hm...Gorath, is Tal's processor that bad? I ask as a quick check suggests it's a Sandy Bridge processor which may (emphasis on may) have covered for the GPU?

#13
Gorath Alpha

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The only "Pentiums" I'm at all familiar with that are not P4s of one sort or another are "Pentium Dual" parts that are badly crippled.

| "* Processor: Intel® Pentium® CPU G620 @ 2.60GHz, Clock Speed: 2589
| MHz, RAM (is this the box that says Physical?): ‎1.97 GB"

Yup. According to this article, these are still the same badly crippled crap:

http://www.legitrevi...article/1665/1/

Modifié par Gorath Alpha, 04 novembre 2011 - 07:36 .


#14
OBakaSama

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Ah...thanks for the info, Gorath, much appreciated. I was thinking that maybe a new motherboard might have to be considered if the processor was that old. At least that seems to be one part of the system Tal can keep.

#15
Gorath Alpha

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Partly because most of the normal cache RAM is missing, Pentium Dual CPUs have a very high ceiling for overclocking. However, the majority of them are included in the very cheapest of readymade PCs, which means no support in the BIOS for overclocking.

I'm not fully up to date on this latest iteration. The originals predated the i3 and i5 CPUs, and had no graphics aboard. But we're still not dealing with a full-powered graphics solution from Intel, on any of the "Bridge" processors.

FYI, everyone, my own personal definitions here: 

Full-power gaming graphics = Mainline, such as the Radeon HD 6670. 

Half-power = various "Budget" game cards, such as the HD 6570. 

Quarter-power = either a Low Level business card, HD 6450, or a recent onboard chipset chip. 

Double-power = enthusiast level, HD 6950. 

Modifié par Gorath Alpha, 06 novembre 2011 - 06:12 .


#16
Tal9922

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Right, after a visit from the tech guy, he reccomanded that I'd keep the proccessor, but he did replace my video card and increased my RAM. The game runs beautifully now on the highest resolution, BUT when I get caught in intensive melee with a lot of HUD pauses it crashes AGAIN! WTF?!

My new system speccs:
*digital version, 1.02
* Processor: Intel® Pentium® CPU G620 @ 2.60GHz, Clock Speed: 2588 MHz, RAM (is this the box that says Physical?): ‎3.61 GB
* Display Adapter: NVIDIA GeForce GT 520, VRAM: 1.00 GB, Driver Version: 285.62
* Sound Adapter: Realtek High Definition Audio, Driver Version: 6.0.1.6299
* Operating System: Microsoft Windows 7 Home Premium Service Pack 1 (6.1.7601)
* DirectX Version: DirectX 10.0 (Mar2009) or later

#17
Bogsnot1

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The 520 is unfortunately still an entry level card, and isnt exactly what we would call powerful. Dont be fooled by the fact it has a 1gb of RAM, as its the graphics engine (chipset) that does the work, not the RAM.
http://www.videocard...=GeForce GT 520

You could try turning down your resolution, and lowering the graphics settings, but in all honesty, unless you are absolutely strapped for cash, I would call back the tech, and let him know he sold you a low end card. If thats the card he recommended to you for your gaming, then I would seriously call his tech skills and knowledge into question.

#18
Tal9922

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Welp, I just noticed that my sound driver seemed to have rolled back to an earlier version for some reason, so I went and updated that. Also, I right clicked on the game's icon and clicked "Solve compatibility" or something like that, so hopefully it'll work out now.

And I don't really feel like arguing with the guy, seeing as how the game does run much smoother now, and at the end of the day, I find it easier to believe a guy I actually spoke with, even if only on the phone, that people on the internet :) (Not that I don't appreciate your input!)

#19
Baramon

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Tal9922 wrote...

And I don't really feel like arguing with the guy, seeing as how the game does run much smoother now, and at the end of the day, I find it easier to believe a guy I actually spoke with, even if only on the phone, that people on the internet :) (Not that I don't appreciate your input!)

Um, you'd rather believe someone who is getting money from you over a bunch of folks who stand nothing to gain and aren't biased in any way....  Yeah, that makes a lot of sense.

That 520 is lower than low and isn't worth the circuit board it's printed on.  If you're happy with your decision, then great.  But I would be furious as hell that someone had stolen my money like that.  If you like, we can start digging up online sources for how poorly that card performs as compared to other mainline cards available, if you like, but that would be like rubbing salt in an open wound.

You got ripped.  Not trying to be ugly about it, just practical.  We want nothing more than for you to enjoy your game(s); we aren't trying to sell you anything.  Sadly, people that try to sell you stuff will also want to take advantage of you.

You're the consumer; you paid the money; you're the one who has the right to complain when you get a bad deal.  But if you believe you got a an ok deal, then there's nothing we or anyone else can do about it.

Feeling sympathy,
Baramon. :(

#20
Bogsnot1

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Yes, some random guy who is after your money is more trustworhty and reloable than an unpaod support tech who gives you links to the information you need to see how badly you were taken for a ride.

Enjoy your low framerates.

#21
Thandal N'Lyman

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Piling on here; IMO, the ONLY reason any tech would recommend a GT 520 is because he either got them cheap, or can sell them high (or both). While *technically* being capable of executing the DX11 command set, they are worse than the GT 2xx series (which can't.) Even the 430 looks like a better card.

It's like nVidia (or their customers, the card makers) said, "People who don't know any better are asking for DX11, so lets give them the cheapest, least capable one possible."

(If the BSN had a facepalm emoticon, I'd use it here...)

[Edit:  I just realized that there is one other consideration that *might* justify using the GT 520: case space.  It is one of the few true single-slot/single-power connector DX11 card I know of.  If the customer had those constraints, and insisted on DX11, I could see it.]

Modifié par Thandal NLyman, 12 novembre 2011 - 04:15 .


#22
Tal9922

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The problem isn't my framerates, they're excellent now. The problem is... well, I refer you to the thread's title.

And exaclty how much am I supposed to spend on upgrades to my machine? The treatment I got set me back almost 400 shekels (over 100 US dollars), which I thought was pretty reasonable, but still.

Modifié par Tal9922, 12 novembre 2011 - 11:50 .


#23
Gorath Alpha

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Since its value is about 40% of that amount, and an EXCELLENT card would be available anywhere else for $100, that's the point. You are Masochistic and ENJOY being screwed over. That's not normal.

http://www.newegg.co... GT 520 (Fermi)

#24
Fredvdp

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Tal9922 wrote...

Right, after a visit from the tech guy, he reccomanded that I'd keep the proccessor, but he did replace my video card and increased my RAM. The game runs beautifully now on the highest resolution, BUT when I get caught in intensive melee with a lot of HUD pauses it crashes AGAIN! WTF?!

My new system speccs:
...
* Display Adapter: NVIDIA GeForce GT 520, VRAM: 1.00 GB, Driver Version: 285.62
...

If someone ever tried that one on me I'd kill his dog.

Also, what is the 'highest resolution'? And what framerates are you getting?

Modifié par Fredvdp, 12 novembre 2011 - 03:05 .


#25
Tal9922

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Gorath Alpha wrote...

Since its value is about 40% of that amount, and an EXCELLENT card would be available anywhere else for $100, that's the point. You are Masochistic and ENJOY being screwed over. That's not normal.

  • That's a bit redundant, isn't it? I mean, it's like saying "This is both orange AND a mix of red and yellow!"
  • I see you got me all figured out, It's true, I have a sexual fetish for fraud, I get off whenever I pay more than I should for something. /sarcasm. If you came to make fun of me, you're wasting my time.
  • I already know the guy isn't scamming me. Clearly you people have no reference to how much those items are supposed to cost where I live, so there's no point in me questioning you further. I think we wasted enough of our time.
I'll give him a call about the crashes though.