Vertigo_1 wrote...
Here's the pictures as promised:
Right click --> View ; for a better view...
Same here. The moulding is poor quality and the paint-job is awful - though not quite as bad as Vertigo 1's, which is absolutely unforgiveable.Plasnz wrote...
Mine arrived today and the paint job is pathetic. Its too shameful to even put on display
Not sure how things are in the US, but here in the UK it's the seller's responsibility for the quality of goods. I guess it's to avoid the otherwise inevitable problems with finger pointing ("it's their fault, blame them!" "No, blame them instead!" etc)Dan Matrix wrote...
Treehouse only sold the item, Darkhorse made and distributed it. Email Darkhorse to comment on it. The only thing you can blame Treehouse for is not having better pictures and/or final product pictures so you could see the quality.
Modificata da Dan Matrix, 15 novembre 2011 - 08:49 .
Morally, I think it's the seller's responsibility: they were paid for sub-standard goods after all; whether or not they produced it is immaterial in my view. Legally, I'm not sure: if they had a presence in this country they would be legally obliged to sort it out, but I'm not at all clear what's the situation where either US law or imported goods are concerned.Dan Matrix wrote...
I don't know either but I would assume it depends on each stores individual policies.
Considering you recieved and opened it, asking for a refund from Treehouse is not proper at that point. If it was unopened and you sent it back, fine but to ask for a refund simply because your not happy with the products paint job after the fact, especially when they did not produce it is not cool in my opinion. Some things you just have too accept.
Quote the Raven wrote...
I live in the UK, so I got mine this morning. Relieved it made it to me in one piece after reading this thread last week. Returns overseas are always annoying.
Not a very good model though. Paint job is pretty bad. Kind of regretting getting the cerberus version now.
It'll be sent out at some point: they can be quite random about when stuff is shipped, but they've never let me down in terms of it actually being shipped sooner or later! You'll get an email once they post it.wolf99000 wrote...
I am in the UK also but had nothing yet did you get an email first saying it had been posted as I have not had one yet and in the store it still says pending fullfillment
Dan Matrix wrote...
Treehouse only sold the item, Darkhorse made and distributed it. Email Darkhorse to comment on it. The only thing you can blame Treehouse for is not having better pictures and/or final product pictures so you could see the quality.
wolf99000 wrote...
Quote the Raven wrote...
I live in the UK, so I got mine this morning. Relieved it made it to me in one piece after reading this thread last week. Returns overseas are always annoying.
Not a very good model though. Paint job is pretty bad. Kind of regretting getting the cerberus version now.
I am in the UK also but had nothing yet did you get an email first saying it had been posted as I have not had one yet and in the store it still says pending fullfillment
Modificata da Quote the Raven, 16 novembre 2011 - 07:02 .
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