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EA Forum Bans Still = Complete Account Lockout


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#51
Guest_Catch This Fade_*

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marshalleck wrote...

Arcadian Legend wrote...

marshalleck wrote...

Veex wrote...

marshalleck wrote...

The obvious solution is to create a dummy account not linked with any of your games, for use on the forums.


In the event that you can't control the language you use while posting of course.


Except for when you use perfectly suitable language and someone reports your post merely because they don't like the content, and your account ends up with automated black marks. 


The forums are that bad?! I'm glad I don't ever go there.

Go where? You're on the forum right now. 

Yeah that was weird to say the least.

#52
Nope Dot Avi

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And that is why you don't post using your EA account. Mailinator is your friend.

#53
Demon Velsper

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No surprise there. EA supports the internet censorship bill where they can take down sites they don't like anywhere in the world simply because they don't like them, without oversight or due process. Why wouldn't they also think they can take away the products you've legally bought because they feel like it?

Not sure why people keep getting surprised that EA is evil. Surely their constant behaviour should clue you in by now?

Modifié par Demon Velsper, 18 novembre 2011 - 07:09 .


#54
Pious_Augustus

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I am scared I invested 150 bucks into The Old Republic and god forbid some forum **** bans me which results in me not being able to play any game or that game I forsake all EA products. I won't create a new e-mail and account and bypass it I will just not buy their products.

EA is getting to personally involved in our lives and if they feel they need to regulate their customers then I am gone. Forums no matter where you go typically have the **** Moderator if you want to give them the power over your ability to play your games then thats a problem.

God forbid they ban a Senators son or daughter which I can see happen the laws would get changed and EA would have a hard time.

The Democrat from Illionis that no one believed me when I said this guy was crazy Rod Blagojevich started the whole Taxes on MMO's because his friends son couldn't cancel his FFXI account and kept charging them.

FFXI billing cycle works like this. If the month ends on the 31st and you joined on the 31st you will get charged for that entire month and then the next day the entire month once the 1st hits.

EA is a PR Company's worst case scenario however they buy up all studios and create exculsive contracts with Sports leagues so you either have no choice to buy their sports game or each time you find a studio you love EA assimlates it and sqeezes it till they get all they can and disregards it and moves onto the next company to buy and then take over.

Don't forget Origin which EA Store now has renamed itself was an amazing studio with a great product that was used and then disregarded. Even Bono's Pandemic Studios which merged with Bioware opened the flood gates because Pandemic wanted to be bought out and go figure EA bought them out and kept Bioware and disregarded Pandemic..

EA does not create it assimlates the Borg motto fits the company well

Don't get me wrong though they see the best in anything. If it wasn't for them for example we would have never seen or experienced Xenogears in the United States. They have done good but their M.O for taking over and disregarded is to ingrained into their company creed. Look at what their insistance has done to games like Dragon Age II I highly doubt this will be the last slip up.

Modifié par Pious_Augustus, 20 novembre 2011 - 09:14 .


#55
Han Shot First

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craigdolphin wrote...

This is every bit an unethical as theft IMO. I don't give a toss about the legal nitty gritty here: this is simply excessive. It's fine to ban forumites if they break forum rules. But it is not fine to extend that reasonable punishment to removing that customers ability to use their lawfully purchased content.

Not cool EA. Not cool at all.


And illegal.

If I purchase a TV from Best Buy, then return to Best Buy the next day and cause a disturbance that gets me kicked out of the store, they don't have a right to then come to my house and break that TV. They have a right to ban me from the store but they don't have a right to damage property I've purchased.

This is essentially what EA is doing with their account lockouts.

#56
Monica83

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i avoid to puchase digital version of games.. I prefear the boxed one and..If i puchase in digital manner i use Steam..

Ea for me can explode :P

#57
Carfax

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Monica83 wrote...

i avoid to puchase digital version of games.. I prefear the boxed one and..If i puchase in digital manner i use Steam..

Ea for me can explode :P


It doesn't matter whether you buy digital or hard copy, since your EA account is linked to your game purchases....even single player games like Mass Effect 2.

#58
Monica83

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well we have great quality company around not just EA.. Considering the last releases im ready to tell ea to go fishing somewhere if they act like this.. If someone already payed for a product there is not reason to don't permit even if the person is banned from a forum to let the customer play with the product payed...

This is just a legal manner to steal from people anyways EA sucks nothing new about that

#59
Boiny Bunny

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It is legal. I don't know why this has to be brought up all the time. The nature of digital products is substantially different to physical objects when it comes to legality and ownership.

You do not own the game. You never did, and never will. What you own, is a license to use software which is the legal property of EA. That license may be revoked if you breach certain conditions. You agreed to this in the EULA.

Whether EA will uphold bans like this has nothing to do with legality, but rather PR. Just like that DA2 player who got banned and couldn't start up DA2, it got picked up on a few media sites, an before you knew it, EA had reversed the ban and announced that it was a technical glitch.

#60
xkg

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^
I can't read EULA before I buy the game. And after i open the box with my PC game and read it what can I do ? I can't return that game. So this EULA isn't worth a crap.

EULA isn't a legal binding contract, cannot be held up in court.

So I never even read it. If somehing like that happens to me - there are other ways to run my legally purchased game. They may call it illegal but I don't give a damn.

Modifié par xkg, 21 novembre 2011 - 12:18 .


#61
fdgvdddvdfdfbdfb

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At least it's somewhat offset by really really lenient mods (yes even Selene Moonsong). With walking proof like Saphra Deden and people openly talking about pirating ME3 I can't imagine what would someone would do to get banned under the current moderators if it wasn't intentional. On a certain other forum I was encouraging someone who didn't want to buy their game due to Steam not to let that stop them from enjoying the game as there should be ways of bypassing it after purchase. So imagine how livid I was when I was insta-banned permanently without any warning or explanation.

#62
Boiny Bunny

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xkg wrote...

^
I can't read EULA before I buy the game. And after i open the box with my PC game and read it what can I do ? I can't return that game. So this EULA isn't worth a crap.

EULA isn't a legal binding contract, cannot be held up in court.

So I never even read it. If somehing like that happens to me - there are other ways to run my legally purchased game. They may call it illegal but I don't give a damn.


I don't live in the US (which I'm presuming you do) - so I won't claim to be an expert on legal procedures there.  I believe the general idea however (certainly the case where I live), is that if you don't like the terms of the EULA, you do not accept, and somebody (either the middle-man or EA themselves) is legally obligated to give you a refund.

THAT is where the legality comes into play.  If they won't give a refund when you have not installed the product and not accepted the EULA, you could try taking them to court.

Taking them to court for enforcing a condition in the EULA, which you accepted, is not reasonable grounds for taking them to court.

A EULA is absolutely, without a doubt, a legally binding contract.  Whether a court decides that the conditions imposed were too ridiculous or not to uphold it is another matter entirely.

Your 'other ways' to run are game are illegal.  How you justify them in your own mind has nothing to do with legality.

Modifié par Boiny Bunny, 22 novembre 2011 - 05:04 .


#63
BigJas

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Boiny Bunny wrote...
<snip>
A EULA is absolutely, without a doubt, a legally binding contract.  Whether a court decides that the conditions imposed were too ridiculous or not to uphold it is another matter entirely.


I may be wrong but I don't believe that, in the UK at least, the legality of shrink wrapped (agreeing to a license just by open the box without ever having read it) licenses has ever been tested in the courts.

Edit: fixed quoting
Edit2: only an issue for boxed versions obviously
Edit3: also the terms in the EULA may not actually be deemed legal if put before a court.

Modifié par BigJas, 26 novembre 2011 - 02:27 .


#64
Kloreep

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RPS have posted a new article. Nothing new from EA, but yet more horror stories from the people they're hearing from.

Unfortunately, despite repeated attempts to receive a statement on EA’s current position on their banning procedure, we have only been met with silence for the last fortnight....

I’m building up quite the portfolio of affected gamers, who find after a forum violation they’re unable to access their Origin games. And within this is a more disturbing trend – those who are finding that their forum bans are, without explanation, becoming permanent bans. Permanent bans from accessing their Origin accounts, their Battlelog accounts, and therefore downloading purchased games, and playing online. Something which obviously raises serious questions about consumer rights, which is of course another angle we’re currently investigating.

The pattern tends to go like this:

  • Person says a naughty word on an EA forum.
  • Person receives 72 hour ban from forums, which blocks Origin too.
  • Person contacts EA customer support and is told “tough”.
  • Person writes to RPS.

With the occasional addition of:

  • Person finds their ban has become permanent with no warning, and no option to appeal.

Of those people who contact us, we tend to get two types. The first who write invective-speckled fury on the forum, and then to us, and obviously entirely deserve their forum bans. The second are those who have done absolutely nothing wrong on the forums, but are punished erroneously, either for quoting an insult someone else has called them, or doing nothing offensive whatsoever. But neither group, according to EA’s words to us in March, should be being banned from Origin or accessing their games. A statement, however, that EA doesn’t appear willing to repeat nine months on.

So there’s Rob, who was accused of posting a commercial to his support site – a site that EA links to itself in its own support site FAQ – who received a ban....[Etc. etc.]

Most exceptional perhaps is Aaron, who after receiving a 72 hour ban was told by EA support they couldn’t help because “the game developers control this”. Pardon? His crime? Someone else swearing on the forum, with his username in their post. Trying the live chat support instead, he was then informed that his account was permanently banned, and that “all property, items, and characters associated currently are or will soon be deleted.” Followed by, “Is there anything else I can do for you?” Aaron tried again, pointing out that forum bans shouldn’t affect games. And then came this incredible reply:

“Please be informed that your account not only suspended, But it is also Banned, So you will no longer to play the game in single player.”

Aaron chronicles his adventures here.

At this point, with no reply from those within EA who have responded to this matter in the past, we can only suggest that our readers avoid the EA forums. The chances of being banned seem far too risky, when the consequences are the loss of access to products you have paid for. We are aware we’re not the only ones looking into the legality of this matter.


Modifié par Kloreep, 05 décembre 2011 - 06:53 .


#65
robertm2

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you know when the thread has a legitimate complaint when the moderators aren't making an appearance. i honestly can think of anything for them to say on ea's behalf though taking away peoples ability to play their hard earned games. unless they think everyone is pirating their games so it doesn't matter. like the cop who thinks everyone is a criminal.

#66
SonOfWarz

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Eh, is it really a surprise for anyone that EA is a ****? xD

But it's you, the consumer, who gives them power. For example, don't like Origin? Don't use it. That's what I did. I wanted to play BF3 badly, but I refrained from buying it because I did not want Origin.

Vote with your wallets...

#67
MarkR08

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If EA is going to treat people like that I'm not touching anything with their logo on it for the foreseeable future. Which sucks because I was looking forward to ME 3. Bans from multi player and forums I could understand, but SINGLE player? There's no way that could be legal?

#68
vometia

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MarkR08 wrote...

Bans from multi player and forums I could understand, but SINGLE player? There's no way that could be legal?

"The case was settled out of court", as the papers tend to say.

#69
Homebound

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This again?

Why can't EA just ban us on the forums but still let us play the games we bought? Is it that hard?