7 réponses à ce sujet

[Hekate]

Yes, I ordered several things last week from the BiowareStore. And since then the status has been Pending Fullfillment. And well, what's that mean? I honestly don't know, and the fact that it hasn't changed to shipped or something is getting me worried.

[Dan Matrix]

Its just a general term that refers too, they have recieved payment and the items are awaiting to be shipped. If you pre-ordered something it will say that until it ships. For an instock item it should state closed once the item has left the warehouse.

A way to double check if its shipped is by the store emails. You recieve one when you place the order and a seperate email when it ships.

If you bought instock items and haven't recieved a shipped email then I would suggest contacting support through your account on the store site.  Be sure to give them your order # and any important info.

Modifié par Dan Matrix, 01 décembre 2011 - 11:44 .

[Hekate]

What if I bought several in stock items and one pre-order item. Will the in stock items ship separate from the pre-order item? I know this doesn't have much to do with my original question, just wondering.

[Nameless one7]

I don't think the in stock items ship separately from the pre order items. When you paid for shipping you probably paid for it all to be shipped together. I have an instock grey warden letter opener but it won't come till the preorder items are available in stock.

[Hekate]

Aw hell. I really wanted those shirts I ordered too. Now I have to wait several months? Craaaaaaaaap.

[Nameless one7]

What did you order that's not available for a few months?

[Hekate]

The collectors art book.

[Dan Matrix]

They won't ship the t-shirts till the art book is released then, you can try contacting support and asking them to split the order or cancel the Ts and place a new order for them. I'm not sure exactly how they handle a situation like that but I'm sure you can work something out with them.