15 réponses à ce sujet

[LegionMan]

 So I just installed ME2 on my laptop.  Game runs just fine, graphics and combat are as smooth as they could be.  Problem comes when I pause, and the game crashes.  This is running via Steam.

Computer Specs:
Lenovo T520 running Windows 7 64 Bit Home
4 GB RAM
500 GB Memory
Processor is an Intel i5 @2.4 GHz

Now the fun part:  I am runing an Intel HD video card, and I know  that it is not supported. 
Before everyone goes 'well there's your problem,' I wanted to know if any enterprising gamers have found a fix to this independent of BW/EA.

Modifié par LegionMan, 18 décembre 2011 - 08:35 .

[Gorath Alpha]

First off, be aware that not only is the laptop unsupported, the video chip is very spcifically excluded from support in the official requirements.  Generally, we few still answering questions here take that as our guide to not offer Intel tinker toy support ourselves.  The symptom mentioned has (until now) been limited strictly to low end, unsupported hardware, such as your Intel video chip is. 

However, if your own personal judgment is that you don't want anything better, there have been people claiming to like using such terrible hardware, who offered comments here, but no one much keeps track of how they do it. Run some searches. All of the forums here, other than ME-3, have all pretty much died, since last May, so there's hardly anyone around to see your request.

P. S. I do want to add that within limits, most of us do offer some advice to owners of laptops with AMD and nVIDIA graphics, particularly when the cards are based on designs actually intended for gaming. 

Modifié par Gorath Alpha, 10 janvier 2012 - 03:45 .

[2wobit]

This happens to me too.
I'm not throwing up my computer specs because, honestly, I doubt it's a hardware problem. The game runs absolutely fine, no lag, nothing, until I press [esc] and it crashes. The really weird thing is that only about 95% of the time, then I get to pick something ( say the journal ) and then when it goes back to the pause menu, it crashed again!

[Gorath Alpha]

The symptom described has only been commented on by owners of PCs with no video worth the definition, when it's a game forum containing the discussion (I'll qualify that to say that my personal recollection is the source, not any meticulous survey). If it's not the bad video chip, it the worse Intel video drivers.

[2wobit]

Then why does the game run swimmingly until I pause? The weirder thing is that sometimes the menu actually works, but only about 2/10ths of the time, and when I click on an option, I can edit the stuff, ect. and then when I go back a step, it freezes.

Modifié par 2wobit, 06 janvier 2012 - 06:55 .

[Gorath Alpha]

I would suggest you find a forum appropriate to your situation. Personally, I am of the opinion that if I encourage anyone with what I think of as mere junk for graphics, I'm running the chance of diluting the total experience for everyone to the extent that PC game requirements may be lowered to suit the cheap crap, which I am uninterested in happening.

www.google.com/search

If Intel has no gaming forums, find a group of followers of your own faction and start a gaming forum for owners of crap computers.

P. S.  Do not Anthropomorphise your PC.  Just because you fell for the advertising hype and bought junk only means you were less critical that day, or really broke, not that you need to equate yourself with the clunker you bought / built, instead of something more powerful.

Modifié par Gorath Alpha, 06 janvier 2012 - 08:21 .

[2wobit]

Mate, you don't have to be so rude. I didn't even say I have a bad box, and, just because it's Intel doesn't mean it can't run some good games. ( Saints Row: The Third, Splinter Cell: Conviction, Metro 2033 )

Modifié par 2wobit, 06 janvier 2012 - 07:31 .

[2wobit]

P. S.  Do not anthromorphise your PC [1] (whatever the term is for turning it into some kind of live pet with which you have your ego entangled).  Just because you fell for the advertising hype [2] and bought junk only means you were less critical that day, not that you need to equate yourself [3] with the clunker you bought on impulse [4].

You know, I came to this site in earnest, trying to get some Support (hint hint, I'm looking in the right spot, because this is a support forum) so it makes me sad to have to rip on you this hard.

Firstly, I'm not personifying my box. My computer is an assembly of parts that ( oh yeah ) I built myself. I must state here, you don't know me.

Second. There was no advertising in my thought process while I was building my computer. I bought all parts based what I could afford at the time, and as well as reviews for their gaming abilities. My parts aren't the best, granted, because that much money, and I would appreciate it if you wouldn't be a gigantic **** to complete strangers that are just looking for help.

Third, need to equate myself. I don't need to equate myself to anything, especially not my computer.

Fourth. I should really turn into two, because A.) It's not a clunker, it runs AAA games just ****ing fine. And B.) It was not bought on impulse. I calculated every piece I put into my Desktop based on their efficiency.

In summary, I am a newcomer to the site, ( The sanctioned Bioware Support site, posting in the sactioned ME2 Support Forum ) posting completely relevant questions, and attempting to not be rude, and you are a giant dick.
Usually I would end most things with, "Have a nice day." but for you, "Please trip down some stairs."

[Bogsnot1]

2wobit wrote...
In summary, I am a newcomer to the site, ( The sanctioned Bioware Support site, posting in the sactioned ME2 Support Forum ) posting completely relevant questions, and attempting to not be rude, and you are a giant dick.
Usually I would end most things with, "Have a nice day." but for you, "Please trip down some stairs."

Firstly, you didnt read the forum description, which states;

Mass Effect 2 PC Technicial Support (Spoilers Warning)

This forum is for fans and owners of Mass Effect 2 on the PC to assist each other with technical questions. Official game support is provided by Electronic Arts, but fans are encouraged to try to assist each other here.

Then you failed to read this thread, which is stickied at the top of the forum.
*Read First* How to Report Issues for a PC Version of Mass Effect 2

So you can either do what we, the free, unpaid volunteers who spend time trying to work out YOUR problem require of you, or you can go away and deal with the EA muppets. Given that you have decided to be beligerant, and swear at the volunteers, please sod off and deal with EA.

Have a nice day.

Modifié par Bogsnot1, 06 janvier 2012 - 10:51 .

[jahuda]

SOLUTION HEREIN (worked for me, anyway)

bogsnot1 and Gorath Alpha, I appreciate your willingness to help, but you are not being helpful by saying that Intel chips are not supported by this game. while that may be true, the fact is, this game works JUST FINE once the proper drivers are installed.

the problem lies in the fact that Intel's driver update in September 2011 caused this game to malfunction, so people need to use an older version of the driver.

user bnomad solved this issue. here is a link to his original post. http://social.biowar...25025/1#8920171

this is what he wrote

"I just wanted to post here so that people know I found the solution to this problem.
If your PC is running a Intel HD 3000 graphics driver, when you try to open the menu it will result in a crash and will bring you back to windows. There is however a solution that dose not require you to go out and by a new PC. the solution is to use the older .2361 drivers.
you can download this from
http://www.wikidrive...MA_15.22.1.2361
once you install that the game will function beautifully. you can hit escape all day long and you won't crash to desktop
Thanks again everyone. See you around."

Modifié par jahuda, 20 janvier 2012 - 05:12 .

[Bogsnot1]

jahuda wrote...
bogsnot1 and Gorath Alpha, I appreciate your willingness to help, but you are not being helpful by saying that Intel chips are not supported by this game. while that may be true, the fact is, this game works JUST FINE once the proper drivers are installed.

All we can go by are the system requirements, the statement by EA/Bioware that those chipsets arent supported, and the actual technical specs released by Intel.
Because we take time to properly research the hardware we intend to put into our machines (serious PC gamers build their own rigs, and they are the ones who end up doing most of the volunteer support), we dont spend any time on what is largely considered to be "tinkertoys" within the gaming industry. Because we dont end up buying them, we know nothing about them, dont work with them, and dont test out driver revisions.

While we do appreacite your efforts in researching and testing, I (dont know about Gorath) will stick to my stance of pushing the substandard hardware for too hard for too long, will end up causing actual physical damage to the hardware, in the form of overheating.
Overheating is a problem, as it causes the micron-thick tracks in the circuitry to melt and degrade, firstly causing random crashes, then more frequant crashes, and eventually, catastrophic failure.

While people are more than welcome to do this to their own machine, they should be aware that if they do so, then the regulars will be less likely to offer any advice, as hardware failure due to user abuse is not something that can be overcome by a few words on screen. We'd prefer to avoid those headaches altogether, hence why we just say its not supported, and leave it at that.

[Gorath Alpha]

Howdy again there.  This subject matter is one that can too easily go astray.  I have been building my own computers almost as long as I have been enjoying CRPG game playing.  That's gettng close to thirty years for both.  Personally, I already feel that the type of game I prefer most has been watered down and mixed with lesser types until it's hardly recognizable.  I feel "protective" of what little is left of the games I prefer to enjoy. 

Intel does not care about me or my games.  They don't care about any game players, or they wouldn't have kept making a 1995 level video chip until 2000, and a 1998 level chip until 2005, a 2002 chip until 2008, and now a 2006 level chip since 2009.  Bioware designed their game to run a particular way, to look the way they wanted, and to flow as smoothly as they intended.  They named the hardware that would do that.  They did not name anything from Intel for video as adequate. 

They offer no support for Intel's CRAP.  Because it is crap.  I don't want them to support such terrible hardware.  I don't want to encourage anyone anywhere to consider anything that Intel does with video (now) to be acceptable.  I suspect that eventualy, Intel will be shoving some 2008 level video out the door, in 2013, perhaps.  I consider the idea of arguing in favor of Intel's trash to be ludicrous. 

This is not a proper place for people with limited expectations to try to tell me I am wrong.  I consider it off topic in a way, because it's more about philosophy than about gaming.  The only CORRECT answer will ALWAYS be "get the right card for the job". 

[SovielusBlack]

I've been having this same problem. I run the steam version of ME2. My system meets requirements, so I'm not entirely sure what is wrong.
System Specs:
Toshiba Qosmio X775-Q7272
Intel Core i7-2630QM 2.00GHz
8.00GB RAM
NVIDIA GeForce GTX 560M Graphics Card
64-bit Windows 7 OS
Running off a Crucial M4 512GB SSD

Modifié par SovielusBlack, 20 janvier 2012 - 01:39 .

[Gorath Alpha]

Almost every time it's an Optimus graphics having trouble, the Intel chip is over-riding the proper graphics card. There are several fixes to locking the tinkertoy video chip out, depending on the laptop. The very best is in the BIOS, disabling it entirely, all of the time. Sometimes, it's possible to tell Windows that it's been "removed", in Device Manager.

The least satisfactory is in the Graphics driver, setting a preference against the shortcuts for each game.

[bnomad]

I just wanted to post here so that people know I found the solution to the problem.
If your PC is running a Intel HD 3000 graphics driver, when you try to open the menu it will result in a crash and will bring you back to windows. there is however a solution that dose not require you to go out and by a new PC the solution is to use the older .2361 drivers.
you can download this from
http://www.wikidrive...MA_15.22.1.2361
once you install that the game will function beautifully. you can hit escape all day long and you won't crash to desktop
Thanks again everyone. See you around.

[Gorath Alpha]

This thread is about an nVIDIA equipped non-Optimus system. It has absolutely NOTHING whatsoever to do with any of Intel's Tinker Toy play video boondoggles. You are off topic and out of line.

The fact that some people are too badly brain-washed by the Intel Corporation to be able to shop intelligently for a better system that costs less and meets the minimum requirements is because the Federal Government didn't apply a large enough fine on Intel for its illegal behaviors, not because the minimum requirements are incorrect.