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Social.Bioware forum search broken?


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11 réponses à ce sujet

#1
onathanatos

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Is the search function for the forums currently down? I'm running Firefox 3 (as well as IE) on Windows XP; search results do not show up in either. I'm not sure if anything on my end might be contributing to the problem.

Ironically, trying to figure out how to fix an increasingly broken game. Signs and wonders. Yeah, I'm feeling a little snarky.

#2
h310ise

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SO FRUSTRATING!!! all google searches go to the bioware forums home page, even caches. I could puke/cry

#3
onathanatos

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I could puke and cry at the same time, which is somehow even sadder.



But what I'm talking about here is the search bar at the top of the forum itself is not working, at all. Which is somewhere between insult and injury.

#4
Yoncore

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My mind is slowly imploding from the frustration.

#5
Gorath Alpha

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Are all of you trying to use the second of the two on each page?  The first one is a special purpose thing more related to interpersonal linking than to finding stuff. 

The normal one has reduced functionality, but it does work, in Firefox, in Opera, and in Sea Monkey.

Here's where it is: social.bioware.com/forum/1/search

Gorath
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Modifié par Gorath Alpha, 23 novembre 2009 - 06:40 .


#6
onathanatos

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Looking at it again, yes, I'm using the second (the forum-specific search box).

I uploaded a screen-grab: 

silvereyephotos.com/example.JPG

All I'm getting is that narow yellow box as a result.

Modifié par onathanatos, 23 novembre 2009 - 06:12 .


#7
Gorath Alpha

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You can do armor, you can do warden, but together, it's the same as when you have all three. 

Functionality, for whatever reason, was purposely limited, but if you are patient, it does work, after a fashion. 

Gorath
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#8
onathanatos

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I'm not sure I understand. So my options for the search are:

1. It's broken.

or

2. It's frustratingly primitive?

These do not seem like good options.

Now that I'm testing it, yes, it is the latter. From what I can tell, plugging in a few different variables (including the exact post heading google assures me exists), there is no way for me to find posts concerning the problem I'm having. So it is not broken, merely useless. Excellent.


P.S. Gorath: I don't mean to snark at you, specifically, as you've been kind and helpful. I'm just frustrated at how I run into deal-breaking technical issues with this game at seemingly every single corner. Oi.

Modifié par onathanatos, 23 novembre 2009 - 07:04 .


#9
Fester Pot

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Here are some suggestions.

Try a two tier search, not three.

"warden armor"

This will result in finding any TITLE thread with the words "warden armor" in them. There is only one on the forum.

The search does not search within the body of the post, sadly, only titles. I believe there is also a 17 character limit. So using your example, you're looking for title topics with "warden armor disa"

So it's not that it's useless, just that no one has made a thread with a title that has "warden armor disappear" in it.

Searching for "armor disappear" of course, returns four results across the forum.

Modifié par Fester Pot, 23 novembre 2009 - 12:21 .


#10
Slinkadink

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That's terrible, if true. It wouldn't be such a problem, but there's no way to use google to search either. It's a pretty serious issue because from google I know that topics exist that have the information I'm looking for but I can't actually visit them to learn.

#11
Fester Pot

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Google is a snapshot of the forum when those threads existed in the location in which they USED to exist in. Meaning, before the forum changed its category structure and introduced sub-forums where many posts were migrated into.

That's why when you use Google, it dumps you to the front page of the forum and not the forum thread itself. The link Google is using is cached to the old forum layout and not the new one.

#12
onathanatos

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Fester, I understand the technical limitation with Google. It's frustrating; but understandable. The frustration here doesn't necessarily come from the fact that you can't access the topic directly from google (which is a somewhat minor annoyance), but that nobody can seem to figure out a way to find that topic in the forums via the built-in search.



The two-tier approach DOES return results, but none of them have anything to do with my own problem, which I know - factually - is a rather common problem. Unless it was lost in the migration, Google is even telling me that it does exist. Two words or 17 characters doesn't seem to suffice.



So, fair enough, it's not totally useless. But it is limited such that, with the problems I've encountered, I've never been able to do a fruitful search of the forums - which IS a problem.



Thanks for your help, though. :) I think we're at least approaching an explanation, even if that explanation is functionally unsatisfying..