14 réponses à ce sujet

[Midnight Wanderer]

I would love to start playing Mass Effect, but it keeps crashing on me! I asked a friend and e said run it with XP service pack 3 as administrator, so I did that and have downloaded all the patches but It still doesn't work. I can get to the title screen, but when I click play, I get a blank screen, it waits for a bit, and then crashes! I would really love to play it, it sounds awesome, does anyone have a clue as to what may be happening and how to fix it? Any ideas would be greatly appreciated.

[mcsupersport]

Machine Specs??
Drivers??

[Midnight Wanderer]

OS Windows 7
it is a laptop, about 4 years old
I don't know where to find either specs or drivers, where would I look for those?

[Gorath Alpha]

PC Games are not console games, because PCs are all different. You need to take a computer class or get a console for games. Computer Literacy is now in high school curriculum, and repeated in college.

www.google.com/search

" About 268,000,000 results (0.41 seconds) "

Had you paid attention to the available resources offered already in the forum, you would at least know what all you had omitted as basic information to this point.  That means that you may equally as likely not have paid attention to the official label printed on the game box about the game's hardware requirements. 

Minimum System Requirements for Mass Effect on the PC
(Corrected from dumb, Pie in the Sky lies to the real thing)

Operating System:
Windows XP or Vista

Processor:
2.4+GHZ Intel or 2.0+GHZ AMD

Memory:
1 Gigabyte Ram (XP)
2 Gigabyte Ram (Vista)

Video Card:
NVIDIA GeForce 6 series (6800GT or better: 210, 310, 520, 7100, 7200, 7300, 7400, 7500, 7600 GS, 8200, 8300, 8400 GS, 8500, 9100, 9200, & 9300 are below minimum system requirements)
ATI Radeon X1650 XT or better (X1050, X1300, X1300 Pro, *X1550*, HD 2400, HD 3100, HD 3200, HD 3450, HD 3470, HD 4200, HD 4250, HD 4270, HD 4350, HD 4550, and (probably) HD 5450 are below minimum system requirements) no video device with Intel's name on it is supported in any way, shape, or form.

Hard Drive Space:
12 Gigabytes

Sound Card:
DirectX 9.0c compatible sound card and drivers

P. S.  I can't believe that for two hours, I had the wrong requirements pasted in.  It just proves how few readers there are dropping in here any more. 

Modifié par Gorath Alpha, 22 décembre 2011 - 02:43 .

[Fredvdp]

Midnight Wanderer wrote...

OS Windows 7
it is a laptop, about 4 years old
I don't know where to find either specs or drivers, where would I look for those?

Press Windows logo + R on keyboard, type dxdiag, press enter. RAM and processor are in the first tab, GPU is in the display tab.

Modifié par Fredvdp, 21 décembre 2011 - 08:04 .

[Bogsnot1]

Midnight Wanderer wrote...

OS Windows 7
it is a laptop, about 4 years old
I don't know where to find either specs or drivers, where would I look for those?

If you had read the "How to report" thread at the top of the forum, you would have noticed that not only are there instriction on how to get the machine specs, but even diagrams to guide you through the process.

DXDiag also works, but it can be a case of information overload.

[Gorath Alpha]

Bogsnot1 wrote...

Midnight Wanderer wrote...

I don't know where to find either specs or drivers, where would I look for those?

If you had read the "How to report" thread at the top of the forum, you would have noticed that not only are there instriction on how to get the machine specs, but even diagrams to guide you through the process.

DXDiag also works, but it can be a case of information overload.

DxDiag also now gives a semi-generic response to the names of Radeons, lumping them into a "series", as does the game's configuration utility (which I tend to forget is another source of the needed information). 

Pacifien included the graphics with her version, in the ME-2 Tech Forum.  Chris Priestly hadn't done that, and the thread I started that became the ME-1 sticky was an edited quote of the old ME-2 "Read This First" that Chris wrote for ME-2, and Pacifien ended up replacing with her own longer and more retailed version. 

I do think that in a followup, I probably did give a link to a PC article about getting component information.  I've forgotten, though. 

If I did not, here that link is now:

Get All the Details on the Hardware Inside Your PC http://www.pcworld.com/article/114741/answer_line_get_all_the_details_on_the_hardware_inside_your_pc.html

Modifié par Gorath Alpha, 22 décembre 2011 - 02:16 .

[Gorath Alpha]

I'm going to have to assume that the several layers of blindfolds that the OP was wearing when he / she entered this forum and ignored all of the (rather few) stickies on top, were probably affecting his / her vision at the store where the game was being sold, and the warning label was ignored. A four year old laptop probably has five year old technology, and most likely could not have handled the game anyway. Most likely, all it has is an Intel video chip.

P. S.  I have recycled the "Corrected Requirements" reference to the top again.

Modifié par Gorath Alpha, 24 décembre 2011 - 05:18 .

[gio_kiborg]

I have exactly same problem, game's executivable crashes every time,
Operating system: Windows 7 Ultimate SP1 X64
CPU: Core i3-2310M
RAM: 4096MB
Video: ATI 6490M/1GB dedicated RAM (Driver 11.10)
HDD: 600GB
Game version: STEAM, 1.02
I notices same problem with non-steam version too, when I installed Pinnacle Station DLC, game started to crash on same system,
Then I reinstalled it and played on windows XP SP3
I tried compatibility mode, but it didn't helped.
I noticed, that mass effect configurator doesnot remembers the configuration which i seted and on each start, it starts with default settings)
Can you help? I want ME on my laptop too (On desktop PC I have installed non-steam version)

Modifié par gio_kiborg, 26 décembre 2011 - 08:33 .

[Gorath Alpha]

My special field is video graphics, and although you don't really have a game capable graphics card for new games, ME-1 is now an "old" game, and what you have should work for it anyway. I'm going to look it up, though, to make sure my memory isn't playing tricks again. I'll be back with an edit soon.

OK, it checks, I'd remembered correctly:

www.notebookcheck.net/AMD-Radeon-HD-6490M.43843.0.html

What you've told us so far doesn't give me any handle on anything.  I don't use Steam, and don't want to ever do so, and don't understand why you bought a second copy, unless someone else in the family was also going to use the same accounts and play using the desktop at the same time you were using the laptop. 

AFAIK, the same (disk-based) copy of the game could have been used for both PCs, as long as they aren't used simultaneously.

Modifié par Gorath Alpha, 26 décembre 2011 - 08:59 .

[gio_kiborg]

It was big discount on STEAM, so I bout it to play freely on laptop, I also bout ME2 and it runs perfectly.
On desktop I have two OS installed: Win7 X64 and XP SP3, same there: it crashes on Seven (64 bit) and runs on XP (non-steam version)
But, it also runs on 32 bit Seven, so i think it is 64 bit problem, but as I found a lot of people are playing ME1 on 64 bit seven, but in my case, I cannot run not on laptop, neither on desktop.(Core2 duo, E8500, 4GB DDR2, GT9600)

[Bogsnot1]

Manually download and install the 1.02 patch. Even though Steam claims to have installed it, there is a known bug where it actually doesnt get installed.

Also, you need to run both the configuration util, and game, in XP compatability mode, and as admin.

[gio_kiborg]

Bogsnot1 wrote...

Manually download and install the 1.02 patch. Even though Steam claims to have installed it, there is a known bug where it actually doesnt get installed.

Also, you need to run both the configuration util, and game, in XP compatability mode, and as admin.

Thanks a lot!!!
I installed 1.02 patch manually, than putted both game executivable and configuration tool compatibility for XP, (an Run as Administrator) and it Works!

but, second problem:
Both DLC's disapared, as I remember, they were downloaded and isntalled with game, but now, I can not find not CD key in steam library, not even folders in installation dirrectory....

[Bogsnot1]

Steam does not supply or provide any DLC for ME1 or ME2.
BDtS is available from the links in the thread at the top of this forum, and Pinnacle Station is only available from EA.
If you have saved the setup files somewhere, you should be able to run them again, although you will need a product key for BDtS. If you didnt make a copy of it when it was provided to you, you will have to contact EA support to get a working product key.

[gio_kiborg]

Thanks again!
But I contacted to live chat support to get BDtS key, because I could not get webpage where I could receive CD key for that DLC.