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#1
bobblehead18

bobblehead18
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 I have a HP Pavilion g4 laptop that I installed Mass Effect on, and when i hit the play button it goes to mass effect configuration utility. After a few seconds a window pops up saying that the program stopped working and I have to shut it down.

#2
Gorath Alpha

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Quite often, that means the configuration utility sought the hardware that the game would need to run on, and didn't find that your PC met the minimum.

Minimum System Requirements for Mass Effect on the PC
(Corrected from dumb, Pie in the Sky lies to the real thing)

Operating System:
Windows XP or Vista

Processor:
2.4+GHZ Intel or 2.0+GHZ AMD

Memory:
1 Gigabyte Ram (XP)
2 Gigabyte Ram (Vista)

Video Card:
NVIDIA GeForce 6 series (6800GT or better: 210, 310, 520, 7100, 7200, 7300, 7400, 7500, 7600 GS, 8200, 8300, 8400 GS, 8500, 9100, 9200, & 9300 are below minimum system requirements)
ATI Radeon X1650 XT or better (X1050, X1300, X1300 Pro, *X1550*, HD 2400, HD 3100, HD 3200, HD 3450, HD 3470, HD 4200, HD 4250, HD 4270, HD 4350, HD 4550, and (probably) HD 5450 are below minimum system requirements) no video device with Intel's name on it is supported in any way, shape, or form.

Hard Drive Space:
12 Gigabytes

Sound Card:
DirectX 9.0c compatible sound card and drivers

#3
Bogsnot1

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Install the 1.02 patch. If that doesnt work, give us a complete error report as per this thread.
http://social.biowar...1/index/2012975