5521 réponses à ce sujet

[LOST SPARTANJLC]

Ponendus wrote...

Adain878 wrote...

heres the problem with that though, EA isn't really doing anything to help build confidence. Its just a lot of PR speak that makes it appear that they are trying to shuffle the blame else where. 

Perhaps. However, it is always possible that the blame does in fact lie elsewhere? I would call that trying to be honest.

To be honest I think the EA share holders are the ones calling for it to be on Origin to drive the profit up on the platform.Shareholder's only think about one thing money , they could care less how their descision might affect people because they get paid even if EA itself went bye-bye.

[Adain878]

Sadly its just a he said, she said type deal till we can get a look at valves terms. Most likely fault is 50/50. But that doesn't change the fact that EA is handling it in a very idiotic way.

[Chris Readman]

Ponendus wrote...
Yes I know what you mean, but those people are refusing to purchase based on potentially highly incorrect information. As a business 'giving in' to that would mean that every fad hate campaign on the internet could result in users holding the business to ransom. I don't think EA should give in to that. Now if there is proof they are doing the wrong thing and the purchase refusals are legitimate and reasonable, then that is a different story. But currently there is no proof of that.

Not all of them are basing their decision on potential highly incorrect information though. There are a few things that we know for sure.

We know that Origin does a scan of the computer, what this scan reveals is debateable, but some people are just unwilling to have their computer scanned. Steam does the same thing, but it is something that you opt into. For Origin, it had been compulsory.

We know that your Origin account is linked to the forum account. People who have been banned on the forums have been denied access to their games. There has even been talks of people who have been wrongly banned, now this is where the information may be unreliable, but the earlier part is true (at least, unless they've recently changed their policies).

There is also the fact that the Origin registration for the single player campaign is an unecessary step. I can see how Origin might be needed for the multiplayer component, but why impose this on consumers who are just going to play the single player campaign? Here, potential paying customers are annoyed that they are treated like they are potential pirates, while pirates are able to avoid the hassle of installing Origin. With the latter in mind, it seems like this DRM is targeting the people who pay, while completely missing the people it is meant to prosecute. Some people don't like this. Steam does this too, most recently with Skyrim, and it is something I do not want to deal with on Origin or on Steam. So here, I will admit that Valve is not as innocent as I would like them to be.

Ponendus wrote...
I am actually ok with that. My loyalties lie with BioWare, I acknowledge
that EA is in fact a company that is concerned with profits. i have no
poetic ideals that a corporation like that cares about me as a person.
So unfortunately no, that doesn't bother me at all. On the contrary I
think that the more money EA receives from BioWare game sales, the more
likely they will commission them to do more projects, and they are my
favourite studio, so I say more power to them.

Thanks for a nice reasonable response on this forum though, your thoughts are good to consider.

That's good, I'd like to say that I'm not here to change your mind, but it's only natural that I'd like more people to agree with me so that I feel validated, haha.

I like Bioware games as well, they produce most of my favourite western RPGs. But recently, it looks like they are becoming something that I will not like. So as a consumer, I'm making a stance the only way I know how, by voting with my wallet. I am not going to deny myself ME3, but I will be waiting till the price drops and matches what I value it as, with the hassle of Origin and all (probably around 20 dollars in my country's currency).

[Ponendus]

Zannana wrote...

Putting asside the privacy issues/concerns for now, because they have been analyzed and you cant make someone care if they dont want to, I want to ask a question. The people who support Origin are okay with the fact that they may be baned from the service for saying something (or not , because there have been innocent victims as well) and be unable to play the game that you have payed for?
Also, what is your experience with EA customer support?

I don't know much about this. Were people banned for legitimate reasons? If so, I would imagine not giving them a reason to ban me would be my course of action. If you are implying that people have been banned for non-legitimate reasons then I would say that is unreasonable on EA's behalf. I would still need to see proof and decide for myself though.

I have no experience with EA customer support as I have never had a problem with EA.

[Lumikki]

Ponendus wrote...

Lumikki wrote...

Yes, like you say it's my choice and your choice is yours.

How ever, can you tell me ONE reason why company can't give us both what we want?

Because only what's needed from company is just asking the data collection question in Origin client?
(How hard it is to make question button for this?)

What does it tells us about company, if company doesn't respect my choice at all?

You say, like I want to miss ME3 game. No I don't, I have played ME1 and ME2 and would want to play ME3 too. But my privacy is more important than any game EVER will be.

I imagine the question button doesn't work because it doesn't collect reliable data, people lie on forms and things so accurate data can't be obtained. If you are suggesting a button that asks permission, sure I think that's fair, although the response rate will probably be very low, which the company will probably not be happy about... Also I believe that there will be such a thing for BioWare's data colleciton purposes, you can 'opt out' through the ingame menu I believe.

The company does not respect your choice, it is a company not your best friend. However, it does allow you a choice, to purchase with conditions or not. I simply hope your objection to the conditions is based on evidence rather than rumour, otherwise you are needlessly protesting and missing out.

Yes, I'm suggesting button to ask permission for data collection. That is what we all have asked related Origin client situation. But company is saying NO, why?

Just been company, does not give someone permission to be RUDE.

If some company in future doesn't respect you, you gonna stay quiet?

[Adain878]

Ponendus wrote...

I have no experience with EA customer support as I have never had a problem with EA.

Then I hope you never have to experience it. It was nothing but a huge headache for me.

[LOST SPARTANJLC]

Zannana wrote...

Putting asside the privacy issues/concerns for now, because they have been analyzed and you cant make someone care if they dont want to, I want to ask a question. The people who support Origin are okay with the fact that they may be baned from the service for saying something (or not , because there have been innocent victims as well) and be unable to play the game that you have payed for?
Also, what is your experience with EA customer support?

That is legitimate concern , I personally think it makes EA look like weak ....well I better not finsh.But I think you no where I'm going with it.

[Zannana]

Ponendus wrote...

Zannana wrote...

Putting asside the privacy issues/concerns for now, because they have been analyzed and you cant make someone care if they dont want to, I want to ask a question. The people who support Origin are okay with the fact that they may be baned from the service for saying something (or not , because there have been innocent victims as well) and be unable to play the game that you have payed for?
Also, what is your experience with EA customer support?

I don't know much about this. Were people banned for legitimate reasons? If so, I would imagine not giving them a reason to ban me would be my course of action. If you are implying that people have been banned for non-legitimate reasons then I would say that is unreasonable on EA's behalf. I would still need to see proof and decide for myself though.

I have no experience with EA customer support as I have never had a problem with EA.

According to articles there were people wrongly banned that could not access their games and who tried to get in touch with EA customer support to no avail. www.rockpapershotgun.com/2011/12/05/ea-origin-bans-update-edition/

[xaliqen]

LOST SPARTANJLC wrote...
Very understanable , all I'm saying is one company has been villified when facebook and others do similar things(secrtly).But no one boycott's them , to me if your going to do it for one company then do it for all of them so these pratices can go away.

I boycott them.  I also blocked facebook.com at the DNS level on my network.  Maybe I should add EA to the list too?

[Adain878]

Chris Readman wrote...

I like Bioware games as well, they produce most of my favourite western RPGs. But recently, it looks like they are becoming something that I will not like. So as a consumer, I'm making a stance the only way I know how, by voting with my wallet. I am not going to deny myself ME3, but I will be waiting till the price drops and matches what I value it as, with the hassle of Origin and all (probably around 20 dollars in my country's currency).

I tend to share that sentiment. Bioware is slowly becoming the next westwood/C&C. The bioware brand is already slowly becoming diluted. I just wondering if they'll be able to keep up the quaility and the fans expectations.

[Ponendus]

Chris Readman wrote...

Not all of them are basing their decision on potential highly incorrect information though. There are a few things that we know for sure.

We know that Origin does a scan of the computer, what this scan reveals is debateable, but some people are just unwilling to have their computer scanned. Steam does the same thing, but it is something that you opt into. For Origin, it had been compulsory.

Sure. I agree it would probably make more sense to opt in, however I have pointed out the disincentive for EA to do that is probably that there would be a low response rate and the gathered statistics would not be random, and thus useable.

Chris Readman wrote...

We know that your Origin account is linked to the forum account. People who have been banned on the forums have been denied access to their games. There has even been talks of people who have been wrongly banned, now this is where the information may be unreliable, but the earlier part is true (at least, unless they've recently changed their policies).

If that has not been remedied, then yes, it needs to be, I agree.

Chris Readman wrote...

There is also the fact that the Origin registration for the single player campaign is an unecessary step.

Yes but from a companies perspective, what is the alternative? No DRM doesn't work as proven by The Witcher 2, it inflates piracy. So it's no win situation for the company. Until someone comes up with a better idea, I am not going to object to that as there simply isn't an alternative.

Chris Readman wrote...

I like Bioware games as well, they produce most of my favourite western RPGs. But recently, it looks like they are becoming something that I will not like. So as a consumer, I'm making a stance the only way I know how, by voting with my wallet. I am not going to deny myself ME3, but I will be waiting till the price drops and matches what I value it as, with the hassle of Origin and all (probably around 20 dollars in my country's currency).

Fair enough, that is absolutely your choice.

[Docjam]

Origin requirement = lost sale for me.

Good thing I never pre-ordered.

I'll find out how the story ends one way or another but I absolutely refuse to install origin.

Congrats on losing a customer!  EA you can go pat yourselves on the back for this, and get bent while you're at it.

[Ponendus]

Lumikki wrote...

Yes, I'm suggesting button to ask permission for data collection. That is what we all have asked related Origin client situation. But company is saying NO, why?

Just been company, does not give someone permission to be RUDE.

If some company in future doesn't respect you, you gonna stay quiet?

As I said, my guess is that it would mean a low response rate, that the response rate would not be 'random' and thus any statistics gained would be useless. So it doesn't work for them. I don't know, but that would be my guess as to why they aren't doing it.

I don't believe they are being rude, I haven't seen any evidence of that. I also don't think they are being disrespectful. I also don't expect anyone to be quiet, it is a discussion forum and that is what we are doing.

[Ponendus]

Zannana wrote...


According to articles there were people wrongly banned that could not access their games and who tried to get in touch with EA customer support to no avail. www.rockpapershotgun.com/2011/12/05/ea-origin-bans-update-edition/

Thanks for finding that. If that is the case it needs to be remedied. I wonder if it has. If so, it's no longer an issue. If not, I agree it is not ok.

[Lumikki]

Ponendus wrote...


I don't know much about this. Were people banned for legitimate reasons? If so, I would imagine not giving them a reason to ban me would be my course of action. If you are implying that people have been banned for non-legitimate reasons then I would say that is unreasonable on EA's behalf. I would still need to see proof and decide for myself though.

I have no experience with EA customer support as I have never had a problem with EA.

If you say something what they don't like, example here in this forum. I can lead to ban. What will cause that you can't play Origin connected games what you have buyed, because you Origin account is central to everyting EA related.

I have never been banned from talking in forum, but I can see how it can happen very easyly.

[C0RR4D0]

thoroughly enjoyed both ME and ME2 (both purchased on Steam)
but I simply refuse to support Origin by playing ME3
lost sale.

[Zannana]

Chris Readman wrote...

There is also the fact that the Origin registration for the single player campaign is an unecessary step.

Yes but from a companies perspective, what is the alternative? No DRM doesn't work as proven by The Witcher 2, it inflates piracy. So it's no win situation for the company. Until someone comes up with a better idea, I am not going to object to that as there simply isn't an alternative.

Not sure if that is true. Especially since the game with the most restrictive DRM was the most pirated.It is an action/reaction kinda thing. Pirates want to show that they can do it. Witcher 2 did good in terms of sales, yes it was pirated but I do not think that it was as pirated as it would have been if it had a restrictive DRM. I want to belive that people appreciated the decision of the company and bought the game.

[Lumikki]

Ponendus wrote...

I don't believe they are being rude, I haven't seen any evidence of that. I also don't think they are being disrespectful. I also don't expect anyone to be quiet, it is a discussion forum and that is what we are doing.

So, you say it's not RUDE to prevent me playing ME3, because I don't want to give up my computer privacy, so that THEY can collect data?

It's like buying car from shop and forced to give the spare keys to someone else, so that they can check you car when they feel like it. Only option to avoid is, not buy car at all. That's rude behavior.

Modifié par Lumikki, 15 janvier 2012 - 09:41 .

[LOST SPARTANJLC]

Ponendus wrote...

Lumikki wrote...

Yes, I'm suggesting button to ask permission for data collection. That is what we all have asked related Origin client situation. But company is saying NO, why?

Just been company, does not give someone permission to be RUDE.

If some company in future doesn't respect you, you gonna stay quiet?

As I said, my guess is that it would mean a low response rate, that the response rate would not be 'random' and thus any statistics gained would be useless. So it doesn't work for them. I don't know, but that would be my guess as to why they aren't doing it.

I don't believe they are being rude, I haven't seen any evidence of that. I also don't think they are being disrespectful. I also don't expect anyone to be quiet, it is a discussion forum and that is what we are doing.

To me atleast Bioware/EA have been up front about everything before you purchased the game.If you want to see rude PR/company look no further than Capcom.Very bad treatment of Megaman fans and Devil May Cry fans in interviews and on the forums.

[Ponendus]

Zannana wrote...

Chris Readman wrote...

There is also the fact that the Origin registration for the single player campaign is an unecessary step.

Yes but from a companies perspective, what is the alternative? No DRM doesn't work as proven by The Witcher 2, it inflates piracy. So it's no win situation for the company. Until someone comes up with a better idea, I am not going to object to that as there simply isn't an alternative.

Not sure if that is true. Especially since the game with the most restrictive DRM was the most pirated.It is an action/reaction kinda thing. Pirates want to show that they can do it. Witcher 2 did good in terms of sales, yes it was pirated but I do not think that it was as pirated as it would have been if it had a restrictive DRM. I want to belive that people appreciated the decision of the company and bought the game.

Actually it has been announced by CDProjektRED that The Witcher 2 piracy was absolutely through the roof. I believe they even stated that the No-DRM significantly hurt their sales. They are quesitoning whether they would ever do such a thing again because of this. I like to think people wouldn't pirate if given freedom but sadly it did happen and it was apparently quite damaging. They have even stated that if it continues it would possibly mean not enough money for more projects. Very sad.

[Zannana]

Ponendus wrote...

Zannana wrote...


According to articles there were people wrongly banned that could not access their games and who tried to get in touch with EA customer support to no avail. www.rockpapershotgun.com/2011/12/05/ea-origin-bans-update-edition/

Thanks for finding that. If that is the case it needs to be remedied. I wonder if it has. If so, it's no longer an issue. If not, I agree it is not ok.

It is a reaccuring issue as I understand it and I do not believe it has been resolved. What annoyed me most is that apparently EA did not even issue a statment about this.

[casadechrisso]

Zannana wrote...

Putting asside the privacy issues/concerns for now, because they have been analyzed and you cant make someone care if they dont want to, I want to ask a question. The people who support Origin are okay with the fact that they may be baned from the service for saying something (or not , because there have been innocent victims as well) and be unable to play the game that you have payed for?

Also, what is your experience with EA customer support?

That's one of my major concerns, as I said in my initial post maybe 100 pages before. They ban, the banning gets media coverage and they apologize for a "mistake", then they ban again as nothing had happened...
Using a F-word on the EA forums or saying anything they don't like can easily result in you not playing your paid games anymore, not even offline, and that's just the shabbiest thing ever. And after that happened not only once, but multiple times over a year or so, I don't buy anything they say about accidents and misclicks and errors in their system.

Customer support. Trying to get my Bring Down the Sky DLC for ME1 drove me to hell and back, it was the worst ever customer support experience I've ever had and gave me a glimpse of what might happen in the future to all the other Bioware DLC I bought from them. Chances are good in two or three years getting access to the stuff you paid will be a painful experience.

But back to Bring Down the Sky: First chat: They had not even any idea what I wanted from them when I said that the key was stored on the old Bioboards and I can't access it anymore. In the end they pointed out that the current Bioware site is up and my account is accessible and threw me out of the chat. Why thank you so much.

Tried calling customer support 2 times, 2 times I've waited 45 minutes until I hung up because nobody answered.
Last chat finally brought me my DLC back, but I have no idea why I had to sign up on EA's kiddy game site to get my key - they just said "well, make an account there", I did, then they sent me a new key per mail. Lolwut...

Anyway, in the end it took me a week, multiple chats, multiple calls to get back a DLC I already owned, not to mention costs for the phone line (it's not free here!) and a lot of frustration. And I was asked to make an account on a kids game site for absolutely no reason...

Modifié par casadechrisso, 15 janvier 2012 - 09:51 .

[Ponendus]

Lumikki wrote...

Ponendus wrote...

I don't believe they are being rude, I haven't seen any evidence of that. I also don't think they are being disrespectful. I also don't expect anyone to be quiet, it is a discussion forum and that is what we are doing.

So, you say it's not RUDE to prevent me playing ME3, because I don't want to give up my computer privacy, so that THEY can collect data?

Not if it isn't true that you are giving up your privacy or that they are collecting data. There is no evidence it is happening. It is also not rude if they do do these things and they informed you about it beforehand. I see nothing rude here so far.

[Zannana]

Ponendus wrote...

Zannana wrote...

Chris Readman wrote...

There is also the fact that the Origin registration for the single player campaign is an unecessary step.

Yes but from a companies perspective, what is the alternative? No DRM doesn't work as proven by The Witcher 2, it inflates piracy. So it's no win situation for the company. Until someone comes up with a better idea, I am not going to object to that as there simply isn't an alternative.

Not sure if that is true. Especially since the game with the most restrictive DRM was the most pirated.It is an action/reaction kinda thing. Pirates want to show that they can do it. Witcher 2 did good in terms of sales, yes it was pirated but I do not think that it was as pirated as it would have been if it had a restrictive DRM. I want to belive that people appreciated the decision of the company and bought the game.

Actually it has been announced by CDProjektRED that The Witcher 2 piracy was absolutely through the roof. I believe they even stated that the No-DRM significantly hurt their sales. They are quesitoning whether they would ever do such a thing again because of this. I like to think people wouldn't pirate if given freedom but sadly it did happen and it was apparently quite damaging. They have even stated that if it continues it would possibly mean not enough money for more projects. Very sad.

Can you provide a link please? Because I had read an interview of one of the company's representatives and he said nothing of the sort.

[Adugan]

Ponendus wrote...

Chris Readman wrote...

Not all of them are basing their decision on potential highly incorrect information though. There are a few things that we know for sure.

We know that Origin does a scan of the computer, what this scan reveals is debateable, but some people are just unwilling to have their computer scanned. Steam does the same thing, but it is something that you opt into. For Origin, it had been compulsory.

Sure. I agree it would probably make more sense to opt in, however I have pointed out the disincentive for EA to do that is probably that there would be a low response rate and the gathered statistics would not be random, and thus useable.

Chris Readman wrote...

We know that your Origin account is linked to the forum account. People who have been banned on the forums have been denied access to their games. There has even been talks of people who have been wrongly banned, now this is where the information may be unreliable, but the earlier part is true (at least, unless they've recently changed their policies).

If that has not been remedied, then yes, it needs to be, I agree.

Chris Readman wrote...

There is also the fact that the Origin registration for the single player campaign is an unecessary step.

Yes but from a companies perspective, what is the alternative? No DRM doesn't work as proven by The Witcher 2, it inflates piracy. So it's no win situation for the company. Until someone comes up with a better idea, I am not going to object to that as there simply isn't an alternative.

Chris Readman wrote...

I like Bioware games as well, they produce most of my favourite western RPGs. But recently, it looks like they are becoming something that I will not like. So as a consumer, I'm making a stance the only way I know how, by voting with my wallet. I am not going to deny myself ME3, but I will be waiting till the price drops and matches what I value it as, with the hassle of Origin and all (probably around 20 dollars in my country's currency).

Fair enough, that is absolutely your choice.

TW2 was pirated more than other games? Damn.

Modifié par Adugan, 15 janvier 2012 - 09:43 .