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Redeem Code Problem. Plz Help Me!!


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#1
HunDictator

HunDictator
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 Hi !

Please help me. I have bought the ME1 and the ME2 and I bought a lot of Bioware points.
I have installed the games. By starting the ME2 asked for my EA e-mail address and password.
It is not my first original EA game , so what I entered it was an existing account.
Then it asked for the key to the Cerberus Network and I provided it too.
I think it is the same as the CD-key of the game installation , as there was no other code to the game .
( It is also written on the pack that it contains a specific , individual code ).

So the system accepted what I entered , returned to the main menu , and in the lower right corner it writes : " Activation of Cerberus Network ".
Has it now indeed been activated or not ?
Is the Cerberus Network at all accessible ?
I do not have such a menu point as Downloadable Items .
I have then registered the game on the site Social.Bioware.com , which has immediately accepted it.
My Bioware card says that I should go to the site social.bioware.com/redeem and there I should enter the package-points code.
Anything I write in , there comes the answer that the key is already in use.
My keys are new , unopened Bioware keys ; so I do not understand why the system says that.
If I click on profile -> add Bioware points , there I can only purchase new ones.
I do not want to buy new ones ; I want to activate my existing ones that I have already paid for.


Please somebody help me
Thank you in advance

#2
Bogsnot1

Bogsnot1
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Read the Tech FAQ. Thats what its there for. Section 2 deals with DLC, how to redeem, and how to download.