3659 réponses à ce sujet

[Incognito JC]

I just caught on to the new thread. Would like see Chris' and Stanley's involvement in this thread as a good thing. Also saw Chris' post that he is going through the old thread, which is good, because (hey guys, they do care!).

Either way, this is my effort to try and summarize a little of what we went through before.

• EA breached consumers' trust with what they did with Origin before, the data mining bit. There have been tests in the previous thread, so it's not an assumption with no base. We GET that the currect version of Origin does not do that any longer. Doesn't change the fact that it did, and no guarantees it might not do it again. EA's constant change of their EULA is no reassuring anybody. Letting us to officially opt out of Origin's data mining, not ME3's, would reassure many of us that EA respects our privacy.
  
• While EA can say that they will not give up their stored data (that were mined from our personal computers), I would like to point out that hackers have hacked almost all major corporations since the past year. EA does not have the security to prevent those when these hackers can easily hack into goverment servers of different countries.
  
• Online security is risky, but before someone compares it to banking and such, with that same risk, banking is a necessity. Games are optional entertainment, which, should not HAVE risks in the first place. I thought EA were supposed to think of ways to convince people to buy their product, not repel us away.
  
• Some of us are annoyed that we have to use the revamped (i.e. more inconvenience) EA Download Manager called Origin on physical copies. ME2's CD check (with the subtle online check for DLCs authorization) was great. There is really, and I do mean really, no need whatsoever to have Origin on the physical copies. It's really sad that even after buying a game, we do not own it.

While it is understandable that Origin cannot be removed altogether, is it so hard to ask that Origin be made optional? It can be done with a simple patch in the game, in fact. Any sane human will not allow another person to force feed them something they do not want. LET us accept Origin on our own.

I do want to play ME3, I really do. I am also willing to let time answer some of my question; whether Origin will flop, or it will prove to be trusted. In either case I'd be more than happy to get ME3. Please BW, understand from your consumers' point of view, help us out here.

We do not ask you to strip down to your loincloths and storm EA for our sake, just keep pushing a proposal of our appeal. Even with EA's reputation, I'm quite sure they would not disolve BW just from suggestions or proposals that could potentially make Origin more widely accepted.

PS: Some of you might just say, switch to console. Fine, but please give me a save converter from the PC to the PS3. My ME1 and 2 saves are only on one platform. I do not own an Xbox.

[kofelover]

crimzontearz wrote...

wait did Stanley just pull a "if you don't like it don't buy it" line???

Indeed.  He's "communicating directly with us customers"....

[Aaleel]

AlanC9 wrote...

Those preorder numbers make the PC platform seem kind of worthless anyway

Just that little bit of pre orders is over 4 million dollars doing ithe math in my head.

[Rockworm503]

Iron Spetsnaz wrote...

To all those ****ing about Origin,

Get an xbox, get ME1 & ME2 for xbox, Pre-Order ME3 for xbox, that way you WON'T have to deal with this Origin bull****

Yes thats the answer tell them that not only does Origin work but that making nothing but shoddy console ports work too!

[Rudy Lis]

crimzontearz wrote...

wait did Stanley just pull a "if you don't like it don't buy it" line???

Nah, he pulled  "you have the right to purchase a game or not purchase a game based on whatever criteria you use to make such decisions" line.
You know, gadgets-widgets...

[Ryzaki]

kofelover wrote...

crimzontearz wrote...

wait did Stanley just pull a "if you don't like it don't buy it" line???

Indeed.  He's "communicating directly with us customers"....

...and with that screw getting it on Xbox.

Seriously. Origin sucks. Why is it on the boxed version? 

Modifié par Ryzaki, 17 janvier 2012 - 12:31 .

[crimzontearz]

.......sad

[Adugan]

Ryzaki wrote...

kofelover wrote...

crimzontearz wrote...

wait did Stanley just pull a "if you don't like it don't buy it" line???

Indeed.  He's "communicating directly with us customers"....

...and with that f*** getting it on Xbox.

But... but... PC > Xbox...

[Incognito JC]

kofelover wrote...

Indeed.  He's "communicating directly with us customers"....

I'm shocked. Should've seen this before my latest post. Sad indeed.

[Yuoaman]

I think it's quite likely that the announcement is behind the reduction in pre-orders, many places didn't report on the news for several hours at least, and most people were probably trying to gather as much information in the thread and such before going through with a cancellation.

[Ryzaki]

Adugan wrote...

Ryzaki wrote...

kofelover wrote...

crimzontearz wrote...

wait did Stanley just pull a "if you don't like it don't buy it" line???

Indeed.  He's "communicating directly with us customers"....

...and with that f*** getting it on Xbox.

But... but... PC > Xbox...

It is.

Seriously though what exactly is wrong with not wanting a useless (because that's exactly what it is for me) DD client on a SP boxed game.

[Dragoonlordz]

kofelover wrote...

crimzontearz wrote...

wait did Stanley just pull a "if you don't like it don't buy it" line???

Indeed.  He's "communicating directly with us customers"....

He is however not wrong in that is choice you can make and others at the end of the day though probably a bit grating to some people who wish to be appeased. A lot of customers have been saying the same, asking for change is fine but when they say it will not change it goes from asking to banging head against wall. You cannot resolve that for people unwilling to have any clients because it will have client with the game like Skyrim has a client for Steam.

Chris already stated at the beginning that ME3 will be shipped with Origin and that won't change. For those who refuse to have any client then is not much more they can do as that is what will be happening and EA has that right even if it is not the perfect world where we can go back in time to pre-internet or cartridge gaming systems.

Modifié par Dragoonlordz, 17 janvier 2012 - 12:36 .

[Sylvianus]

Stanley Woo wrote...
As always, you have the right to purchase a game or not purchase a game based on whatever criteria you use to make such decisions. I cannot make the decision for you, nor am I here to convince you one way or another. This is a decision that you, as a responsible consumer, must make for yourself. Thank you.

It seems that people didn't really understand what he meant. And he's basically right. And there is nothing wrong.

Modifié par Sylvianus, 17 janvier 2012 - 12:34 .

[MysterD]

Ryzaki wrote...

kofelover wrote...

crimzontearz wrote...

wait did Stanley just pull a "if you don't like it don't buy it" line???

Indeed.  He's "communicating directly with us customers"....

...and with that screw getting it on Xbox.

Seriously. Origin sucks. Why is it on the boxed version? 

Less different DRM types to probably patch-up.

They'll only have ONE DRM [Internet-style DRM]....
As opposed to having TWO different ones [say DVD version has disc-check, while Internet version has Internet DRM].

I'm sure by doing this, this'll save some $, resources, and TIME.

Modifié par MysterD, 17 janvier 2012 - 12:36 .

[photographerleia]

IsaacShep wrote...

PC pre-orders already plummet lol?

Weekly increase in Pre-Orders last week:
X360 - 55,958
PS3 - 7,006
PC - 3,102


Weekly increase in Pre-Orders this week:
X360 - 78,888 (+41%)
PS3 - 9,644 (+37.7%)
PC - 589 (-81%)

That is impressive, if thesenumbers are vaild, and makes me proud of my PC gaming brethren.  

Modifié par photographerleia, 17 janvier 2012 - 12:39 .

[anzolino]

crimzontearz wrote...
wait did Stanley just pull a "if you don't like it don't buy it" line???

He did.

[Adugan]

Ryzaki wrote...

Adugan wrote...

Ryzaki wrote...

kofelover wrote...

crimzontearz wrote...

wait did Stanley just pull a "if you don't like it don't buy it" line???

Indeed.  He's "communicating directly with us customers"....

...and with that f*** getting it on Xbox.

But... but... PC > Xbox...

It is.

Seriously though what exactly is wrong with not wanting a useless (because that's exactly what it is for me) DD client on a SP boxed game.

You dont HAVE to install Origin.

[crimzontearz]

Dragoon we may not see eye to eye on this little affair called Origin....but I work in the custonmer service field and saying that to a customer would resul, in my company, in a write-up. Not even a verbal, a direct write-up.

[Yuoaman]

Incognito JC wrote...

I just caught on to the new thread. Would like see Chris' and Stanley's involvement in this thread as a good thing. Also saw Chris' post that he is going through the old thread, which is good, because (hey guys, they do care!).

Either way, this is my effort to try and summarize a little of what we went through before.

• EA breached consumers' trust with what they did with Origin before, the data mining bit. There have been tests in the previous thread, so it's not an assumption with no base. We GET that the currect version of Origin does not do that any longer. Doesn't change the fact that it did, and no guarantees it might not do it again. EA's constant change of their EULA is no reassuring anybody. Letting us to officially opt out of Origin's data mining, not ME3's, would reassure many of us that EA respects our privacy.
  
• While EA can say that they will not give up their stored data (that were mined from our personal computers), I would like to point out that hackers have hacked almost all major corporations since the past year. EA does not have the security to prevent those when these hackers can easily hack into goverment servers of different countries.
  
• Online security is risky, but before someone compares it to banking and such, with that same risk, banking is a necessity. Games are optional entertainment, which, should not HAVE risks in the first place. I thought EA were supposed to think of ways to convince people to buy their product, not repel us away.
  
• Some of us are annoyed that we have to use the revamped (i.e. more inconvenience) EA Download Manager called Origin on physical copies. ME2's CD check (with the subtle online check for DLCs authorization) was great. There is really, and I do mean really, no need whatsoever to have Origin on the physical copies. It's really sad that even after buying a game, we do not own it.

While it is understandable that Origin cannot be removed altogether, is it so hard to ask that Origin be made optional? It can be done with a simple patch in the game, in fact. Any sane human will not allow another person to force feed them something they do not want. LET us accept Origin on our own.

I do want to play ME3, I really do. I am also willing to let time answer some of my question; whether Origin will flop, or it will prove to be trusted. In either case I'd be more than happy to get ME3. Please BW, understand from your consumers' point of view, help us out here.

We do not ask you to strip down to your loincloths and storm EA for our sake, just keep pushing a proposal of our appeal. Even with EA's reputation, I'm quite sure they would not disolve BW just from suggestions or proposals that could potentially make Origin more widely accepted.

PS: Some of you might just say, switch to console. Fine, but please give me a save converter from the PC to the PS3. My ME1 and 2 saves are only on one platform. I do not own an Xbox.

Just quoting to throw it out there that I also share these issues, if EA would just make an attempt to allay our problems with these issues it would make a world of difference.

[MaaZeus]

Sylvianus wrote...

Stanley Woo wrote...
As always, you have the right to purchase a game or not purchase a game based on whatever criteria you use to make such decisions. I cannot make the decision for you, nor am I here to convince you one way or another. This is a decision that you, as a responsible consumer, must make for yourself. Thank you.

It seems that people didn't really understand what he meant. And he's basically right. And there is nothing wrong.

People tend to hear what they want to hear. Although I admit his post was not exactly what I would expect.

[Dragoonlordz]

crimzontearz wrote...

Dragoon we may not see eye to eye on this little affair called Origin....but I work in the custonmer service field and saying that to a customer would resul, in my company, in a write-up. Not even a verbal, a direct write-up.

Maybe so, but there is not much more can say unless just ignores people where people would shout why are you not answering us. I view it as mentioned above EA have said without doubts it will be shipped with the client and that they will not change their mind. So what else can you say to those who refuse the product based on what it will without any doubts come with other than ignore them or tell them thats the reality of what product is on offer and the people with the purse strings are not going to back down so your only left with buy or if unhappy with it do not buy it is your choice.

I also have customer service qualifications and at the end of the day there are some customers who simply cannot be appeased because your company or your owners will not change their stance. At which you have to say I am sorry but I cannot help you, I will have to leave the choice up to you if you wish to purchase our service or product but that if your choice to make.

That is what he did and that is right to do so in some cases.

Modifié par Dragoonlordz, 17 janvier 2012 - 12:43 .

[apixaez]

Stanley Woo wrote...

apixaez wrote...

I have a very simple question then: Why?

Why am I being forced a client upon me when there is A) a perfectly working client available in the form of Steam.

The game is not currently available on Steam. It is, however, avaialble via other digital download retailers. A product must be offered for sale somewhere, and as always, you the consumer have the right to choose to purchase the product or not purchase the product based on the information available. This information is available in Chris Priestly's first post of this thread. Please review that information. More answers to more questions are being sought by Chris Priestly based on the feedback of community members in these discussion threads. We do not have an ETA for those answers.

the legitimacy of the client in question is questionable (reports of forced datamining, the lawsuit in Germany, privacy infringements)

This information is available in Chris Priestly's first post of this
thread. Please review that information. More answers to more questions
are being sought by Chris Priestly based on the feedback of community
members in these discussion threads. We do not have an ETA for those
answers.

and C) needed in the first place as I do not care for an Origin account or stats or whatever Origin is needed for when it only offers EA games and looks like a "fancy" DRM in the first place?

As always, you have the right to purchase a game or not purchase a game based on whatever criteria you use to make such decisions. I cannot make the decision for you, nor am I here to convince you one way or another. This is a decision that you, as a responsible consumer, must make for youself. Thank you.

First off thank you for your reply.

I know it's not your "fault" and the matter is not in your hands and that you are somewhat obligated to defend this stance and I applaud you for your effort, even if it's a losing battle.

The game is not currently available on Steam. It is, however, avaialble
via other digital download retailers. A product must be offered for sale
somewhere, and as always, you
the consumer have the right to choose to purchase the product or not
purchase the product based on the information available. This
information is available in Chris Priestly's first post of this thread.
Please review that information. More answers to more questions are being
sought by Chris Priestly based on the feedback of community members in
these discussion threads. We do not have an ETA for those answers.

I noticed and I did read it. However I do not appreciate being treated like a child as it all boils down to having Origin on your computer which is the sole issue, no matter where it is made available for purchase. As I apparently have the need to clarify what I meant (shocking really), I will do so. Why am I forced a client upon me when there already is a perfectly working client with less issues doing the exact same thing, but better? Is it EA's sheer arrogance or do they really think Origin will become a success with all the negative publicity it has gotten? We both know the disagreement about the TOS is a load of .. well you know .. and some more fancy talk to make Origin feel like it's the "way forward".

This information is available in Chris Priestly's first post of this
thread. Please review that information. More answers to more questions
are being sought by Chris Priestly based on the feedback of community
members in these discussion threads. We do not have an ETA for those
answers.

Uh no, the german EULA has been updated, not the one that matters to me. And let's see, general community with a brain:"ORIGIN DATAMINES YOUR COMPUTER FOR STUFF IT HAS NOTHING TO DO WITH! VIEW EVIDENCE A TO Z!" Single person working for the company providing Origin:"No guys, really, it doesn't (anymore)!"

Yeah, you make a pursuading arguement. Unfortunately, whether it still does or not, the damage has been done and trust has been damaged beyond repair.

As always, you have the right to purchase a game or not purchase a game
based on whatever criteria you use to make such decisions. I cannot make
the decision for you, nor am I here to convince you one way or another.
This is a decision that you, as a responsible consumer, must make for
youself. Thank you.

Thank you for giving me my right to what I am entitled to do with my hard earned cash. I wish you were this easy going with your choice of forcing Origin on me too as I am supposed to buy Mass Effect 3 and not Origin or OriginEffect3. But I do appreciate your comments, it makes you a lot more popular in my book.

[Candidate 88766]

IsaacShep wrote...

PC pre-orders already plummet lol?

Weekly increase in Pre-Orders last week:
X360 - 55,958
PS3 - 7,006
PC - 3,102


Weekly increase in Pre-Orders this week:
X360 - 78,888 (+41%)
PS3 - 9,644 (+37.7%)
PC - 589 (-81%)

It'll be interesting to see whether Origin's announcement will lead to an actual decrease in PC pre-orders, as opposed to just a reduction in the number of pre-orders made. 

Although seeing as almost 80,000 Xbox copies were pre-ordered in one week, only 500 PC pre-orders instead of a few thousand isn't all that significant.

Hell, according to that site the number of Xbox pre-orders last week alone is greater than the total number of PC pre-orders. Its gonna take an awful lot of cancelled PC pre-orders to make any impact whatsoever.

Modifié par Candidate 88766, 17 janvier 2012 - 12:45 .

[kofelover]

Dragoonlordz wrote...

crimzontearz wrote...

Dragoon we may not see eye to eye on this little affair called Origin....but I work in the custonmer service field and saying that to a customer would resul, in my company, in a write-up. Not even a verbal, a direct write-up.

Maybe so, but there is not much more can say unless just ignores people where people would shout why are you not answering us. I view it as mentioned above EA have said without doubts it will be shipped with the client and that they will not change their mind. So what else can you say to those who refuse the product based on what it will without any doubts come with other than ignore them or tell them thats the reality of what product is on offer and the people with the purse strings are not going to back down so your only left with buy or if unhappy with it do not buy it is your choice.

Crimzon - You are correct.  And more to the point, we are waiting for answers from Chris Priestly.  If he has to wait to get the answers from EA, then it is highly unlikely a moderator would be able to provide us with the clear answers we are looking for so there was no need to post the obvious from a mod.

[Hedera]

This forum reeks of entitlement. "I don't want Origin because I don't trust it so get rid of it for me."
Hate me if you want, but EA isn't going to do anything about it. Priestly is doing what he can by looking over the old thread, but this constant whining and anger (which is perfectly legitimate) isn't helping anyone. Stanley told you to make a decision because we are all (or at least should be) adults here, and we have the right to cancel pre-orders and lose our trust in BioWare. What we shouldn't do is complain about it for pages and pages, then tear the developers to shreds any time they don't do exactly what we want. Grow up, cancel your pre-order, and be done with it.