apixaez wrote...
can you understand from our point of view why I would not go for Origin if there is a better alternative out there with more choices of games with less issues and scrutiny and why I would prefer that client, whether the game is available there or not (yet)?
Absolutely. We all would prefer to have the game we want purchased from the service we want. i am familiar with Steam and its features, yes. i have many games on Steam, including Saint's Row 3.
I already said that I understand it's not really up to you and that I do appreciate your reply, but not in the way it was formulated. And if you really do care about your fanbase I'd say you have a lot to do with that decision. Show trust and respect for your fanbase and they will do so in return. It's a two-way thing.
I can agree with you only up to a point. Your "trust" scenario works very well in large-scale, but has less effect when dealing with our online community, and very little effect at all when you're talking about me and you exchanging messages like this. You are at a distinct advantage when talking about fanbase trust in this context.
what is better? "Losing" (Investment I'd say in exchange for their servers, etc) 30% in definite sales or losing 100% sales by who knows how many exactly by pushing people this way? Besides that, we have a saying in my language .. "customer is king" .. I believe that's a business lesson not taught there..
When dealing with thousands of different gamers from around the world, each with highly exacting and sometimes conflicting preferences, tolerances, suggestions, and demands? And you have to please all of them with a single product? Yes, it would be difficult to adopt a "the customer is always right" attitude for any large-scale developer. but I can't answer your question, as it's leading, arbitrary, and I am not at liberty to respond to that type of hypothetical choice. Again, you are at a distinct advantage in this context.
It has not slipt my mind at all, I'm just saying that I wish you were as easy going with giving me choice when it comes down to Origin considering it's my money. I am just slightly alarmed by your attitude that you do not seem to care whether you make more sales or not. Need I remind you what happened to Ubisoft when they adopted a certain attitude?
I am not here to be a shill. I am here to moderate the thread and try to engage in discussion when I can. I do not have the answers you seek, nor do I have the power to influence the kind of change you are asking for. But I can encourage people to exercise their consumer power, if this subject is indeed the breaking point for them.
If I showed any indication of caring about sales, the community would jump all over me and call me a marketing shill or a corporate yes-man. That may be what you want--a villain you can feel good about railing against--but it'll have to be someone other than me or Chris. We love our community and we know the feeling is reciprocated, but there will be times when we have to disagree on things.
Please do not take this as a personal attack of any sort, I am just concerned the way Bioware is heading, a company I've supported and cherished for a long time, one of the few developers that always stood out for me.
i don't take it as a personal attack, and i appreciate the chance to get to a less rocky ground with you. As long as we have fans like you, I think BioWare will turn out just fine. Just keep telling us where we're going wrong, in your opinion (and let's make it less shouty and more talky, for both our sakes), and we will do what we can to keep making the kinds of game experiences that you and our community want to support.
Again, thank you for your comments.