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Manage Characters and Screenshots Re-enabled


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#26
Ralsar

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Jesse van Herk wrote...

Ralsar: your game has not uploaded any new character data to the backend servers - the only character file present is Islabet at level 10. You need to check your game upload settings, as well as make sure you're playing with the same account that you are using on this site.


I haven't changed anything since I started playing the game and everything is set to upload.  Not sure why uploads stopped.  Oh well, doesn't sound like it is a website issue if you can't see my uploaded data coming through on your end.

#27
Shadeling

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Thank you for re-enabling this. However, my current characters are still not updating. I've double checked to make sure that uploading was enabled in my preferences in game and it is, so that isn't the issue. And also, this is the account I'm using for my game as well.


Edit: Also want to add that according to my profile, it hasn't been updated for 5 days yet achievements have been updating just fine, while my characters have not. Something still seems to be amiss, no?

Modifié par Shadeling, 23 novembre 2009 - 10:02 .


#28
Unbroken Lineage

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Thanks for the work on this.

#29
Guest_Bio-Boy 3000_*

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Finally I can get rid of all my junk character without them coming back.:-D

#30
Fershizzel

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My screenshots are not viewable.  when i check my album i see all the thumbnails but when i try an open the pic the screenshot does not load. i have tried IE7, and chrome browsers in vista 64bit and IE8 in windows 7 64bit and i have the same exact issue in all cases. help me bioware the fate of cool desktop backgrounds are at stake  

#31
KCFender

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My characters finally uploaded as well. If anyone is still having trouble with their characters uploading from their PC, try the "workarounds" mentioned before in various threads. Mainly editing a couple lines in the .ini file and starting the game from the launcher instead of directly.



Thanks for fixing this BioWare. Better late than never.

#32
KirsiJF

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My characters haven't updated either, still. PC version and I haven't changed a single thing from the day I started playing. And they updated just fine in the beginning and only stopped about a week ago.




#33
Shadeling

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KCFender wrote...

My characters finally uploaded as well. If anyone is still having trouble with their characters uploading from their PC, try the "workarounds" mentioned before in various threads. Mainly editing a couple lines in the .ini file and starting the game from the launcher instead of directly.

Thanks for fixing this BioWare. Better late than never.


Edit: Well I'll be buggered. I finally loaded a character some how? I did as suggested and started the game using the launcher instead of my short cut and a new character has been loaded. Finally!

Modifié par Shadeling, 24 novembre 2009 - 04:44 .


#34
Unbroken Lineage

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What would cause this character Björn's portrait and paperdoll to be missing from otherwise reasonable data? This character had this problem before the fix as well.

Modifié par Unbroken Lineage, 24 novembre 2009 - 05:38 .


#35
SwiftMike

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This is the topic I was looking for - and I got the game and set up on social.bioware.com the day it came out and deleted from the site the next day with all of my screenshots and characters, yet it still says all my maximum storage files are used up when they are not. I cannot get current character updates or screenshot updates. Waited a couple weeks - Is there no fix to this?

#36
acare84

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Great thanks.

#37
Neil Decurio

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Jeff Rousell wrote...

If you have deleted screenshots/characters previous to today there is a chance that they were only deleted from the website. --- So when the screenshots were only deleted from the website they will not show up anywhere that you can delete them and will take up your online storage. We are currently working on a fix for this and should have it available in the next day or two. At that point screenshots should start to reappear so you can delete them from the online storage.


Ah, that explains why it used to say -1 out of -1 max in-game and then 100 out of 100 and now 95 out of 100 (even though it shows only 27 from my recent playthrough online (that I want to have uploaded)). Looking forward to the fix :-) My deleted character has not yet re-appeared, so that seems to be working now.

Now if only this site could be fixed to actually work better in all browsers, I know that when I use my barebone gamer rig (this one I am posting from now) wich only has IE8 installed, it renders with several errors on the page related to various .js files. Menu 'popups' doesn't actually float close enough to make it possible to smoothly move the mouse over to them before they close, so the work-around is to mouse over the menu on the left, then right-click and click on the floated menu 'div'. The menubar at the top of profiles doesn't actually work either, so you can't click and switch between the 'pages' making it seem like there's some broken Ajax code there. Although it won't check logged in states, there are also several errors according to http://validator.w3.org/ that could be sorted out pretty easily. And there seems to be a ton of CSS errors according to http://jigsaw.w3.org/css-validator/ -- if you paid for this software, you should definately demand that the provider deals with this for you, as this is sub-standard in my eyes (but I might be biased as I work with web development).

#38
Few87

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Well now when i try to upload a screenshot it keeps saying im not allowed as the "filename is a profanity" can anyone tell me why it is doing this and how to just make it work. ahhh it seems there are so many problems with uploading anything! My main character I use has never even appeared!!!

#39
Snoteye

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Have you tried renaming the image?

#40
Few87

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Snoteye wrote...

Have you tried renaming the image?


Yes, im not sure what the problem is, there isnt actually any bad language at all!

#41
Pinnatus

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When looking at the screenshots, the display isn't very effective for lower-resolution systems. My netbook (and one of my home systems) uses 1366x768 resolution, and when clicking the screenshot, the overlay is clipped off the top. Scrolling upward simply moves the overlay up, again clipping it off the top.



I imagine the navigation buttons are forced to a certain distance from the bottom or something.


#42
RGDekta

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I am showing 28/100 I have no screenshots and no albums I have 7 char creation chars and 1 playing char so according to the math posted it should be 25/100 not 28/100 (7x3 for the char creation = 21 + 1 playing with 4 slots = 25) so something is wrong I also have my auto upload screenshots turned off. IMHO if our chars take some of our online slots then it should be like 150 total imho but that is a side issue. Something still seems to be wrong.

#43
NWelf

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Im having trouble with my screenshots, when i click on my album the thumbnails for the shots show up but when i click the thumbnail to got to the larger pic they dont show up, nothing on that page does.

#44
Guest_DocDave_*

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Two of my characters pictures hace not uploaded to the server. What can I do about this?

#45
Malygris

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NWelf wrote...

Im having trouble with my screenshots, when i click on my album the thumbnails for the shots show up but when i click the thumbnail to got to the larger pic they dont show up, nothing on that page does.


Having the exact same problem here. Thumbnails show up but larger images come up blank.

#46
Father_G

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Malygris wrote...

NWelf wrote...

Im having trouble with my screenshots, when i click on my album the thumbnails for the shots show up but when i click the thumbnail to got to the larger pic they dont show up, nothing on that page does.


Having the exact same problem here. Thumbnails show up but larger images come up blank.



This seems to be a Firefox issue. When you use IE it generates the following error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; InfoPath.2; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)
Timestamp: Fri, 27 Nov 2009 06:06:11 UTC


Message: Syntax error
Line: 366
Char: 20
Code: 0
URI: http://social.biowar.../339682/3543446


Message: Syntax error
Line: 425
Char: 27
Code: 0
URI: http://social.biowar.../339682/3543446


Message: Syntax error
Line: 503
Char: 18
Code: 0
URI: http://social.biowar.../339682/3543446



It is not related to adblock (which I've disabled for the social site) and running FF in safe mode produces the same result.

#47
RGDekta

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RGDekta wrote...

I am showing 28/100 I have no screenshots and no albums I have 7 char creation chars and 1 playing char so according to the math posted it should be 25/100 not 28/100 (7x3 for the char creation = 21 + 1 playing with 4 slots = 25) so something is wrong I also have my auto upload screenshots turned off. IMHO if our chars take some of our online slots then it should be like 150 total imho but that is a side issue. Something still seems to be wrong.


I have uploaded 0 screenshots since I posted this and uploaded 0 new chars and now I am at 29/100 so unless the chars take more slots then they said or something is wrong.

#48
Snoteye

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There is a known error with the server sometimes generating more files per character than intended. Deleting the character supposedly removes all associated files.

#49
RGDekta

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I might give that a try thanks

#50
RGDekta

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ok I deleted all my characters and it said 4/100 when I got in game (think it reuploaded this char and I uploaded 1 char creation char) and now 7/100 so I will wait and see after a few hours also I had uploaded some screenshots and deleted from the site alot earlier and they are still showing online in game is this a known issue with screenshot syncing?