68 réponses à ce sujet

[Kevin Lynch]

After my initial ability to delete a bunch of screenshots (dropped online files from 100 to 76), the game is now saying it's maxed out at -1 and I have not had any other screenshots appear to be managed since that initial page of them that I deleted. Any tips on fixing it permanently? Only after that initial purge did my character info start updating again and I'm thinking that this new glitch may prevent my second character from updating as well (we'll see).

[Jesse van Herk]

Kevin Lynch: Your DA storage is full of duplicate XML files for 2 of your characters, "Lyle" and "Julane". if you delete those on this site then wait for them to be re-synced, the problem should go away (since the extra files will be deleted).

This is a bug in the game build where it keeps creating new files rather than uploading the old ones.

Modifié par Jesse van Herk, 01 décembre 2009 - 12:34 .

[Kevin Lynch]

Oh, delete both characters and they will resync? Do I have to load saves for Lyle again to get them synced or should it sync everything at once (i.e. when next I play Julane)?

[Edit] Hmm. I'm trying to delete Lyle, but the page just sticks on "Loading..." after saying OK. It doesn't complete. Is the deletion of characters glitched at all right now?

[Edit 2] Ah, there we go. I got Lyle deleted, though it took a bit and I had to delete another character to get Lyle part way deleted. Will continue and see how far I get.

Modifié par Kevin Lynch, 01 décembre 2009 - 01:54 .

[Darkemace]

Since I am still stuck with full storage and no way to empty it, could some kind soul on the other end clear it out for me please?

[Kevin Lynch]

Jesse, the fix didn't work. I've deleted everything online and it seemed to correct the issue in the game (files uploaded were indicated as 36/100 with 12 characters online, which makes sense at 3 files per character), but today when I went back into the game (with nothing online) it's back to -1 of -1. Still an issue on the server end?

[Edit] Man, that's wonky. I just restarted the game again, and this time it says 0 of 100 online, which is correct. Guess it'll just be something to keep an eye on for me.

Modifié par Kevin Lynch, 01 décembre 2009 - 11:33 .

[Jesse van Herk]

Kevin Lynch wrote...
[Edit] Man, that's wonky. I just restarted the game again, and this time it says 0 of 100 online, which is correct. Guess it'll just be something to keep an eye on for me.

Good to hear!  You will need to load and save each of your characters that you want re-uploaded, as well as manually uploading any screenshots you want online.  Please post if things are still broken after that.

[Nodens]

Do saves from Dragon Age: Journeys take online profile storage space?

[Kevin Lynch]

Nodens wrote...

Do saves from Dragon Age: Journeys take online profile storage space?

Not in relation to your storage on the social site, no. After I deleted all my characters here, I had 0 files online, but I still had Journeys saves over there.

[Nodens]

Kevin Lynch wrote...

Nodens wrote...

Do saves from Dragon Age: Journeys take online profile storage space?

Not in relation to your storage on the social site, no. After I deleted all my characters here, I had 0 files online, but I still had Journeys saves over there.

Thanks, good to know. After hitting the issue with connection timeouts I found out about the storage issues and I've been trying to clean my storage since. I have 4 used space that I can't account for but at least profiles are working properly now.
What I've noticed is new screenshots appearing after a while (although I've disabled automatic screenshot upload for quite a while now) so probably they were being cached somewhere and are getting added after a while. Maybe there's more of them that have not been updated yet.

EDIT: My assumption was correct, more screenshots popped up. I deleted them and now I'm at 16 used storage (4x4chars) which is normal.

Modifié par Nodens, 03 décembre 2009 - 01:36 .

[robotnist]

i have a problem that i use certain names for characters in EVERY game i play. so when i deleted a dwarf i had and another guy i remade them and of course used the same names. now when the newer characters keep updating it only shows the OLD pic for the characters and all of my PCs are lv 1 except for my main that i beat the game with (at lv 22) and i havent touched him for a few weeks.



any ideas? sorry for run on, but this typing is in the way of me playing more DAO!!!

[Nodens]

Delete the overlapping character from your online storage. It will will repopulate with your new entry.

[Kevin Lynch]

Jesse van Herk wrote...

Good to hear!  You will need to load and save each of your characters that you want re-uploaded, as well as manually uploading any screenshots you want online.  Please post if things are still broken after that.

Just a few minutes ago, I checked my Player Profile screenshots section and it again shows 40/100 files online. There are no screenshots showing in my account, and I only have two characters uploaded now. I have automatic uploading of screenshots off. I attempted to test an upload of screenshots shortly after I had fixed the character issue described earlier, but it didn't work. Perhaps it worked, after all, and these new 40/100 are mostly screenshots that I cannot access again (so I can't delete them).

In case it's related, I'm constantly (every frew minutes) getting in game errors about being unable to connect to the Dragon Age servers (although I'm always logged in) with occassional time-outs.

[Snoteye]

I'm not entirely sure how much of this is site and how much is game, but:

• If the game is running and I delete a character from the website, looking at the profile in-game returns the -1 storage error regardless of what it was before. Relogging does not help, but so far it seems restarting the game will correctly update the status. I do not know if it is the same for screenshots.
• Saving a game will correctly upload the character as-saved if the character does not already exist on the site. That is, to update a character I must first delete it from the site, then re-save (and then wait for it to appear), but that has so far worked consistently (it has never not uploaded/displayed characters that do not exist).
• Achievements are correctly uploaded at regular intervals (game save?) but do not show up on the activity feed until I delete a character. This behaviour has so far been consistent.
• In-game, previously uploaded screenshots show up as "Online" if they have been uploaded, whether they have since been deleted from the site or still exist there. I no longer have screenshot uploading enabled, I don't know if that matters; I have not manually uploaded any screenshots.
• At the time of writing, I have 11 achievements, 0 characters, and 1 screenshot (though I could swear I deleted both screenshots last night; I will update if this changes). The game tells me I'm using 6 storage units.
• I, too, am getting occasional notifications that the game is unable to access my online storage, though if memory serves so far only when I'm experiencing the -1 storage issue.

Modifié par Snoteye, 07 décembre 2009 - 06:38 .

[Snoteye]

The (same) screenshots and my character are back. The game reports that I have used 8 storage units, which is only two more than yesterday. When uploading, does the server check for files on an individual basis such that if not all files are deleted it may keep existing ones? Either way, it looks like screenshots aren't being properly deleted.

[Eternity In Black]

I'm not sure if this is the thread to post this, but I encountered a pretty big issue when tying in two XBL accounts to 1 EA profile. My fiancee's XBL account is permanently tied to my account on Social.Bioware.com even though I had EA support remove it from my EA account (she has her own and is properly tied to her account now). Is there a bug forum where I can post this particular issue?

[Snoteye]

Eternity In Black wrote...

Is there a bug forum where I can post this particular issue?

This would be that forum, and they're working on allowing users to select the correct account if they have more than one.

[Kevin Lynch]

Another followup: my player profile, when I checked it today, showed 52/100 files online, with no new characters or screenshots uploaded. It looks like it's creating duplicates that will likely mean I have to delete my online characters every so often to get it to clear itself out.



Any fix coming for this?

[RGDekta]

Not sure but I deleted all chars/screenshots and been over a day with 0 chars and screenshots and I still have 4/100

[Bondens]

Yo



I got a problem. My main character in game is not showing up on my "manage character" page. I have tried anything but i dont get him to show up. Think this realy suck, cuz he is lvl capped, and got kinda good gear.