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Account access problem


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2 réponses à ce sujet

#1
jarkom2

jarkom2
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Hi
I cannot access my account "jarkom", the reason is I probably made a mistake typing my email address while signing in.. Is there any way to log back to my account using the profile name and my password (and not the email address)?
The problem is I bought a DLC using "jarkom" account and I cannot use it now. Thanks for help.

#2
Gorath Alpha

Gorath Alpha
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You almost certainly must contact EA. There is only the most rare of appearances here of anyone from Bioware, and I don't know whether anyone from their own customer accounts section ever comes by.

Go to the EA Help Links at the bottom center of the page, and from there to your game, and then to Gamer Advice, where you can choose the Chatline, which is the fastest way to deal with EA.

#3
jarkom2

jarkom2
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Thanks a lot