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Activation E-mail problems


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#1
MuseMajora

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 Hello Bioware, I have a problem with my Mass Effect 2 game. My older email account was hacked into about a month ago, and I have since registered a new account with a new email address. However, my problem is; when I tried to install my DLC, it says it needs my old account to verify it. Is there any way I can activate my DLC through my new account? I have no way of accessing my old account as the password was changed when it was hacked.

(This also goes for Dragon Age: Origins. Which was also linked to my old account)

Modifié par MuseMajora, 24 janvier 2012 - 06:42 .


#2
Gorath Alpha

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This is a peer group; there is no Bioware presence, so you must go to the official support pages that EA maintains, linked from the bottom center of every page.

#3
MuseMajora

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Ah, apologies. Thank you for the heads up.

#4
Gorath Alpha

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MuseMajora wrote...

Ah, apologies. Thank you for the heads up.


During the runup to a release, there is interaction of a sort, filtered through non-developer personnel. which peters out about a month to six weeks after release, but it's never a common occurrence.