Aller au contenu

Cannot access my EA account - won't be able to use DLCs anymore?


  • Veuillez vous connecter pour répondre
1 réponse à ce sujet

#1
Guest_Sayyadina__*

Guest_Sayyadina__*
  • Guests
I have this huge problem. I haven’t been to these forums for over a year (since my last ME2 play through) but since ME3 is just around the corner I wanted to play ME2 once again to prepare a nice save to import into ME3.
However, when I tried accessing my old account it didn't want to log me in (it's vaguely possible that I forgot my password, but that doesn't matter). The main problem is that the e-mail account that I was using back when I first created the account does not exist anymore (as in - even the domain doesn't exist) so there's no way to get the password back.
So as you can see I've created a new account, registered my copy of the game to it, however it won't let me use my Cerberus code, since it's been used on the old account....
Is there any way to get the password to my old account or change the e-mail account when I cannot actually access that e-mail anymore?
I have a PC version of ME and ME2.

#2
mcsupersport

mcsupersport
  • Members
  • 2 912 messages
You will have to contact EA help over on EA.com and work your way through the maze to get someone to help you. You may even have to try a couple of times to get someone who knows what they are doing too.