162 réponses à ce sujet

[MarauderESP]

wolfsite wrote...

Metalrocks wrote...

when i think of it, that i actually wanted to buy battlefield 3 instead of call of duty MW 3, origin stopped me from buying it. so of course i got my self MW3. at least this doesnt require the spyware.

Please provide proof that the current version of Origin is spyware as it has been stated officially and by independant sources (Evidence is in the original Origin/ME3 Thread) that is it not.

turst lost, done after could be done again (or maybe not ) but better safe than sorry , u say it was a mistake and it was the os fault? well that say a lot from the company that dont botther checking the behaviour of their programs:blink:

put a opt-out option and ask for participation and change EULA the way i could reffuse the new EULA and dont lost my ability to play my games on single player and then we may start from there (this will never happen of course but well there is no harm on hoping)

[MarauderESP]

wolfsite wrote...

Abram730 wrote...

What does EA consider to be public information?
As in anonymous data and publicly available information.

I think it depends on what one considers publicly available information. What information could one find in public records and then transmit in connection to your anonymous data? I bet it's quite a bit seeing as EA has your personal data.

tos.ea.com/legalapp/WEBPRIVACY/US/en/PC/


Here is the main points:

------------------------


II.    EA’s Site Is TRUSTe Certified

EA
has been awarded TRUSTe's Privacy Seal signifying that this privacy
policy and practices have been reviewed by TRUSTe for compliance with
TRUSTe's Privacy Program Requirements available at TRUSTe.com including
transparency, accountability and choice regarding the collection and use
of your personal information.  TRUSTe's mission, as an independent
third party, is to accelerate online trust among consumers and
organizations globally through its leading privacy trustmark and
innovative trust solutions.

III.    What Is Personal Information And When Does EA Collect It?

EA
collects both personal and non-personal consumer information. Personal
information collected by EA is discussed below in this section.
Non-personal information is discussed below in Section IV.

Personal
information is information that identifies you and that can be used
alone, to contact you on-line or off-line. EA may collect personal
information from our online visitors during:

●    Contest registration and prize acceptance;
●    Warranty registration and requests;
●    Customer support and/or technical service requests;
●    Player match up and other head-to-head online competitions;
●    Registration for games and/or special game-specific events;
●    Newsletter subscriptions, referral services, and other marketing surveys and email campaigns;
●    Registration for EA/Origin and/or other service accounts;
●    Creation of a personal profile;
●    Product, service and/or subscription orders;
●    Service requests from third party service providers on our site;
●    Access to our products and/or services on social networks or other third party services; and
●   
Otherwise through use of our software, mobile or online services where
personal information is required for use and/or participation.

Information
collected will vary depending upon the activity and may include your
name, email address, phone number, home address, birth date, mobile
phone number and credit card information. Visitors to EA Mobile may be
asked to provide the name of their mobile service carrier, model of
their mobile phone and a valid mobile number so that we may provide
purchase instructions directly to their mobile phone. In that context,
your mobile number will only be used to send you a text message with a
link to download your game and will not be retained for any other
purpose. Prize winners may be required to provide their Social Security
or other identification number for tax purposes, and will be used only
for prize fulfillment.

IV.    What Is Non-Personal Information and When Does EA Collect It?

Non-personal
information, alone, cannot be used to identify or contact you. EA
collects non-personal information about your use of our online and
mobile products and services both on our website and in the course of
game play and software usage (on PC, mobile and game system platforms).

We
will retain your information for as long as your account is active or
as needed to provide you services. If you wish to cancel your account or
request that we no longer use your information contact the Privacy
Policy Administrator in your country listed on our site at
privacyadmin.ea.com, or if your country is not listed, by contacting the
Privacy Policy Administrator in the United States.   There may be
instances where we are legally required to retain your information.

A.    What Types of Non-Personal Information Does EA Collect?

When
you use EA online and mobile products and services or you play our
games on your PC or game system, we may collect certain non-personally
identifiable information for purposes including improving our products
and services, troubleshooting bugs, providing services to you,
facilitating the provision of software updates, dynamically served
content and product support as well as communicating with you. The
non-personal information collected may include demographic information
including gender, age, zip code, information about your computer,
hardware, software, platform, game system, media, mobile device,
including unique device IDs or other device identifiers, incident data,
Internet Protocol (IP) address, network Media Access Control (MAC)
address and connection. We also collect other non-personal information
such as username, user ID or persona, feature usage, game play
statistics, scores and achievements, user rankings and click paths as
well as other data that you may provide in surveys, via your account
preferences and online profiles such as friends lists or purchases, for
instance. We may also receive either non-personal or public information
from third parties in connection with market and demographic studies
and/or other data that we use to supplement personal information
provided directly by you.

fair enough with u? ok fine its your choice, give me the choice to not participate becouse i dont TRUST €A, u think that this is fair?

[wolfsite]

MarauderESP wrote...

wolfsite wrote...

Metalrocks wrote...

when i think of it, that i actually wanted to buy battlefield 3 instead of call of duty MW 3, origin stopped me from buying it. so of course i got my self MW3. at least this doesnt require the spyware.

Please provide proof that the current version of Origin is spyware as it has been stated officially and by independant sources (Evidence is in the original Origin/ME3 Thread) that is it not.

turst lost, done after could be done again (or maybe not ) but better safe than sorry , u say it was a mistake and it was the os fault? well that say a lot from the company that dont botther checking the behaviour of their programs:blink:

put a opt-out option and ask for participation and change EULA the way i could reffuse the new EULA and dont lost my ability to play my games on single player and then we may start from there (this will never happen of course but well there is no harm on hoping)

Actually in there Privacy Policy (I posted a chunk on the last page) it seems there is an Opt out

------- Reposted from Privacy Policy-------

If you wish to cancel your account or request
that we no longer use your information contact the Privacy Policy
Administrator in your country listed on our site at privacyadmin.ea.com, or if your country is not listed, by contacting the Privacy Policy Administrator in the United States

[wolfsite]

MarauderESP wrote...

wolfsite wrote...

Abram730 wrote...

What does EA consider to be public information?
As in anonymous data and publicly available information.

I think it depends on what one considers publicly available information. What information could one find in public records and then transmit in connection to your anonymous data? I bet it's quite a bit seeing as EA has your personal data.

tos.ea.com/legalapp/WEBPRIVACY/US/en/PC/


SNIP

fair enough with u? ok fine its your choice, give me the choice to not participate becouse i dont TRUST €A, u think that this is fair?

It states that an independant party has verified them for secure privacy.  It shows exactly what they collect and in the EULA it states they will not give that information to anyoen without your permission.  It gives an opt out in the privacy policy and states that non personal information can not in any way be traced back to the user.  Hell compare this with the new Google EULA and Privacy policy dated Mar. 1 and see who they stack up.

[MarauderESP]

wolfsite wrote...

MarauderESP wrote...

wolfsite wrote...

Abram730 wrote...

What does EA consider to be public information?
As in anonymous data and publicly available information.

I think it depends on what one considers publicly available information. What information could one find in public records and then transmit in connection to your anonymous data? I bet it's quite a bit seeing as EA has your personal data.

tos.ea.com/legalapp/WEBPRIVACY/US/en/PC/


SNIP

fair enough with u? ok fine its your choice, give me the choice to not participate becouse i dont TRUST €A, u think that this is fair?

It states that an independant party has verified them for secure privacy.  It shows exactly what they collect and in the EULA it states they will not give that information to anyoen without your permission.  It gives an opt out in the privacy policy and states that non personal information can not in any way be traced back to the user.  Hell compare this with the new Google EULA and Privacy policy dated Mar. 1 and see who they stack up.

welllllll i have to contact a person on who knows where he is to tell him that i dont want ro participate.......... cmon i don TRUST them to do that and why the hell i should have to call them? pfff. 

well u know i TRUST WAY MORE google than €A that is the lvl of trust €A has earned from me in the lasts years<_<

[wolfsite]

MarauderESP wrote...

wolfsite wrote...

MarauderESP wrote...

wolfsite wrote...

Abram730 wrote...

What does EA consider to be public information?
As in anonymous data and publicly available information.

I think it depends on what one considers publicly available information. What information could one find in public records and then transmit in connection to your anonymous data? I bet it's quite a bit seeing as EA has your personal data.

tos.ea.com/legalapp/WEBPRIVACY/US/en/PC/


SNIP

fair enough with u? ok fine its your choice, give me the choice to not participate becouse i dont TRUST €A, u think that this is fair?

It states that an independant party has verified them for secure privacy.  It shows exactly what they collect and in the EULA it states they will not give that information to anyoen without your permission.  It gives an opt out in the privacy policy and states that non personal information can not in any way be traced back to the user.  Hell compare this with the new Google EULA and Privacy policy dated Mar. 1 and see who they stack up.

welllllll i have to contact a person on who knows where he is to tell him that i dont want ro participate.......... cmon i don TRUST them to do that and why the hell i should have to call them? pfff. 

well u know i TRUST WAY MORE google than €A that is the lvl of trust €A has earned from me in the lasts years<_<

Not sure if serious.

[lucidfox]

Nice try EA, but sugarcoating the pill won't make it any less bitter on the inside.

[MarauderESP]

abaout trusting more google than €A ? yup quite serious ^^

[wolfsite]

MarauderESP wrote...

abaout trusting more google than €A ? yup quite serious ^^

www.google.com/policies/privacy/preview/


So you have no problem with Google taking ifnormation about you right up to were you are located to the exact GPS coordinates and use that with other companies.

[MarauderESP]

wolfsite wrote...

MarauderESP wrote...

abaout trusting more google than €A ? yup quite serious ^^

www.google.com/policies/privacy/preview/


So you have no problem with Google taking ifnormation about you right up to were you are located to the exact GPS coordinates and use that with other companies.

like i said i trust them more than i trust €A

[vallore]

wolfsite wrote...

MarauderESP wrote...

wolfsite wrote...

Metalrocks wrote...

when i think of it, that i actually wanted to buy battlefield 3 instead of call of duty MW 3, origin stopped me from buying it. so of course i got my self MW3. at least this doesnt require the spyware.

Please provide proof that the current version of Origin is spyware as it has been stated officially and by independant sources (Evidence is in the original Origin/ME3 Thread) that is it not.

turst lost, done after could be done again (or maybe not ) but better safe than sorry , u say it was a mistake and it was the os fault? well that say a lot from the company that dont botther checking the behaviour of their programs:blink:

put a opt-out option and ask for participation and change EULA the way i could reffuse the new EULA and dont lost my ability to play my games on single player and then we may start from there (this will never happen of course but well there is no harm on hoping)

Actually in there Privacy Policy (I posted a chunk on the last page) it seems there is an Opt out

------- Reposted from Privacy Policy-------

If you wish to cancel your account or request
that we no longer use your information contact the Privacy Policy
Administrator in your country listed on our site at privacyadmin.ea.com, or if your country is not listed, by contacting the Privacy Policy Administrator in the United States

Hmmm,  the wording suggests you can request for already collected data to be eliminated, but I don’t see in there any allusion that no further data will be collected from then on, even if you requested it. It may be so, but the wording is so typically vague it actually suggests otherwise; has anyone tried to confirm if that is possible with EA?

[Furtled]

Be nice to see an update from the devs on whether DLC and patches for ME3 can be downloaded from the BSN as they currently are or if they will only be available via Origin. That kind of thing's important for people with data caps and/or dodgy internet connections.

Anywho, as what I hope is my final post on this topic just wanted to give a heads-up that I've laid out people's options if they do want to continue to kick up a fuss about this in the next month, my letters and emails have been sent so it's up to you guys if you do the same. I'll be spreading this around a few sites and blogs and urge anyone else who has an issue with Origin/the EULA to do the same.

Make enough noise and you never know...

Have fun and whatever peeps decide - happy gaming

Modifié par Furtled, 03 février 2012 - 07:17 .

[AlexJacobsen]

 OK i was reading this thread and i just had to ask.

*For me the problem is that the origin clause is vauge to a point thats justify access to data beyond just game and rig info, without asking is this wrong ?
*The clause itself, is directed at origin not the mass effect 3 game wich is 2 different peices of software right ? so how does opt out inside the mass effect 3 help?
*And at the end i dont understand why origin only, so you want ppl to activate their games ok well you had to do that in MME2 soo what did you gain i terms of security for the game? Please do tell!

this stategy from Bioware / ea or whatever seems shockingly cold and agressive, and i must say i feel violated and left out in a way that i cannot begin to describe.

Im a lifelong fan of bioware, i have baldus gate in so many editions its scary and in my oppion mass effect 1+2 is the pinacle of modern games.

It makes me hurt inside to think that i never get to see the end.

[MingWolf]

AlexJacobsen wrote...

 OK i was reading this thread and i just had to ask.

*For me the problem is that the origin clause is vauge to a point thats justify access to data beyond just game and rig info, without asking is this wrong ?
*The clause itself, is directed at origin not the mass effect 3 game wich is 2 different peices of software right ? so how does opt out inside the mass effect 3 help?
*And at the end i dont understand why origin only, so you want ppl to activate their games ok well you had to do that in MME2 soo what did you gain i terms of security for the game? Please do tell!

this stategy from Bioware / ea or whatever seems shockingly cold and agressive, and i must say i feel violated and left out in a way that i cannot begin to describe.

Im a lifelong fan of bioware, i have baldus gate in so many editions its scary and in my oppion mass effect 1+2 is the pinacle of modern games.

It makes me hurt inside to think that i never get to see the end.

The clause is kind of vague, or at least unclear.  There are a few things I've noted thus far about access to data  (and this is as far as I got in weeding out misconceptions and is based on my understanding):
-The Origin license agreement (the last I saw) says it may collect personally non-identifiable information and seems to place an emphasis that they know the customers value their privacy
-The past EULAs used to give them much more power to collect anything they want.  This has since changed because people complained, and rightly so
-The Terms of Service, I believe, seemed to be worded in such a way that allows them to collect what data they want, or at least sheds any liability or damages from EA
-The EULA states that if there is ever contradiction between it and EA's privacy policy, the privacy policy prevails
-EA's privacy policy states that EA may collect personal and non-personal consumer information

I can't really comment based on what I know, as I'm not one for legal-speak.  Suffice it to say that this is one of the major concerns raised by people in the past threads.  

The clause is directed at Origin but affects Mass Effect 3, because Mass Effect 3 requires you to have Origin installed and used in order for it to function.  Two different pieces of software, but the latter requires the former to work, and thus, if it is directed at Origin, it is directed at Mass Effect 3 as well.  If you accept their terms to play Mass Effect 3, you accept whatever terms they put forth in the usage of Origin.  If you don't, then you can't play.

Why only Origin?  Or why Origin?  Well, people have brought up plenty of points on this, and, well, Bioware/EA has not exactly put forward any explanation as to why it is required (At least, none that I have seen).  There are enough speculations on this, and I have my own opinion on this as well.  I won't speak of this too much, and I'll let you form your own opinion on the matter.  Suffice it to say that when the issues of this were discussed previously in another thread, that thread was closed.

Modifié par MingWolf, 29 janvier 2012 - 09:18 .

[Abram730]

It's in what is not said.

A) They collect lots of personal information.

They collect lots non-identifiable information.

It sounds as thought they will comb the net for additional information on you.
C) Publicly available information.

They say that they don't sell A to 3rd parties.
They say B alone will not identify you, although some say it will in some cases.
What they do not say is will they sell B + C to 3rd parties.

As in will they sell non-identifiable information with publicly available information about you thus making what they sell "identifiable information"? Get the question?

If you have A, you can find lots of identifiable information in public records and sell that without including information directly collected from the person, yet the results are the same.

[tishyw]

It's my understanding that the Origin client in its current state doesn't scan anything it shouldn't, it that correct?
I know that it used to, but they claim that was a bug and it doesn't do that now. I also know that the EULA is dodgy and that they can change the client at any time, but what i want to know is that with the way it works now, does Origin peak where it shouldn't?
Thanks

[Eckswhyzed]

tishyw wrote...

It's my understanding that the Origin client in its current state doesn't scan anything it shouldn't, it that correct?
I know that it used to, but they claim that was a bug and it doesn't do that now. I also know that the EULA is dodgy and that they can change the client at any time, but what i want to know is that with the way it works now, does Origin peak where it shouldn't?
Thanks

I have here (link) a reddit comment talking about the supposed "spying" that Origin is doing. That, and after doing some digging of my own, has convinced me that Origin is not"spyware" or doing anything nefarious.

However, you are still taking the advice of two strangers on the internet. Take from this what you want .

[Metalrocks]

thats what €A makes me do, claiming that origin doesnt collect personal data.

Modifié par Metalrocks, 30 janvier 2012 - 03:02 .

[Kai Hohiro]

Eckswhyzed wrote...

tishyw wrote...

It's my understanding that the Origin client in its current state doesn't scan anything it shouldn't, it that correct?
I know that it used to, but they claim that was a bug and it doesn't do that now. I also know that the EULA is dodgy and that they can change the client at any time, but what i want to know is that with the way it works now, does Origin peak where it shouldn't?
Thanks

I have here (link) a reddit comment talking about the supposed "spying" that Origin is doing. That, and after doing some digging of my own, has convinced me that Origin is not"spyware" or doing anything nefarious.

However, you are still taking the advice of two strangers on the internet. Take from this what you want .

Well there have been several engineers who've proven by monitoring the process and network activity that the current Origin client isn't doing anything remotely that could be considered spyware. 

But gamers love their boulevard and sensationalist press  

[CenturyCrow]

Furtled wrote...
Anywho, as my final post on this topic just wanted to give a heads-up that I've laid out people's options if they do want to continue to kick up a fuss about this in the next month, my letters and emails have been sent so it's up to you guys if you do the same. I'll be spreading this around a few sites and blogs and urge anyone else who has an issue with Origin/the EULA to do the same.

Make enough noise and you never know...

Great effort Furtled. Thanks

I've written (complaint) previously to EA (John Riccitiello) with a copy to BioWare (Casey Hudson) without any reply or acknowledgement. Even so, I don't think it was a wasted effort if enough people keep complaining about it.

For me Origin is a signal that PC gaming is being strangled by the big corporations; perhaps it's the end of an era... I'll continue to support the few games that meet my criteria only.

[LittleDiegito]

For those of you who wrote letters. I have written some myself but Im unclear on where to send them. Would I just mail them to EA corp headquarters addressed to John Riccitiello and to Bioware headquarters addressed to Ray Muzyka?

[CenturyCrow]

LittleDiegito wrote...

For those of you who wrote letters. I have written some myself but Im unclear on where to send them. Would I just mail them to EA corp headquarters addressed to John Riccitiello and to Bioware headquarters addressed to Ray Muzyka?

Yes, I looked up the contact addresses for both EA and BW and sent letters there. Just haven't heard back from EA or BioWare on on the question of Origin (sent November 14, 2011). Maybe I'll send them again.

Note that I have written corporations before and recieved a reply, including a great letter from the BioWare regarding Dragon Age 2.

[Wardka]

CenturyCrow wrote...
Yes, I looked up the contact addresses for both EA and BW and sent letters there. Just haven't heard back from EA or BioWare on on the question of Origin (sent November 14, 2011). Maybe I'll send them again.

Note that I have written corporations before and recieved a reply, including a great letter from the BioWare regarding Dragon Age 2.

I wouldn't hold my breath. BioWare apparently doesn't even answer emails anymore. :I

[Metalrocks]

Wardka wrote...

CenturyCrow wrote...
Yes, I looked up the contact addresses for both EA and BW and sent letters there. Just haven't heard back from EA or BioWare on on the question of Origin (sent November 14, 2011). Maybe I'll send them again.

Note that I have written corporations before and recieved a reply, including a great letter from the BioWare regarding Dragon Age 2.

I wouldn't hold my breath. BioWare apparently doesn't even answer emails anymore. :I

are you surprised?? since the rumors if origin is needed for ME3 or not, they have been getting mails regarding this topic.
even i wrote months ago an email regarding origin and still havent gotten a reply and i dont expect one either.

[InvisibleJim]

It's a very bad idea and will limit the game by bundling it with an undesirable side-product intended to drive further sales of EA crap I don't want or need.