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"Dragon Age Origins: Ultimate" Activation Bug AND Solutuion! ("We're sorry, an error has occurred.")


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#1
Yuffles

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Long story short: If your password contains a percent symbol (or possibly other special punctuation or special characters) the Dragon Age Origins: Ultimate activation prompt will not work. You need to change your EA account's password to something not containing the offending character.


After purchasing Dragon Age Origins: Ultimate for the PC via Download, I found a major MAJOR bug with the login/activation box. After hours of searching, clicking "sign in" and tech support, I found the root of the problem:
My password.
No, I didn't mistype it. Not 20 times.

The problem is that if your password contains the percent symbol ("%") the activation dialog just says "We're sorry, an error has occurred." No description, nothing. Just "We're sorry, an error has occurred."

I changed my password to something different (without a percent symbol, so less secure I guess) and was able to successfully activate my game.

This DOES not affect the other EA games I downloaded (Dragon Age II or Alice: Madness Returns) and so only things using this specific activation client.

It was a rather specific and peculiar bug. Gladly I, an experienced ninja and critical thinker by nature, solved the problem. :whistle:


Hopefully, this will help anybody else out there pulling their hair out.

Modifié par Yuffles, 03 février 2012 - 02:57 .


#2
Gorath Alpha

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It's a very well known item, covered by FAQs posted at the top of the forum.