559 réponses à ce sujet

[OrbitalWings]

Eire Icon wrote...
Quick question, why didn't you guys just pay for it at the time of order? I always do that as your guarenteed they'll dig out a copy rather then have to refund you

If you order online there's no method of paying upfront. You're charged just before the game is dispatched.

Not sure how GAME handle that stuff with in-store pre-orders though.

[Eire Icon]

Metal-Dragon-Kiryu wrote...

Eire Icon wrote...
Quick question, why didn't you guys just pay for it at the time of order? I always do that as your guarenteed they'll dig out a copy rather then have to refund you

If you order online there's no method of paying upfront. You're charged just before the game is dispatched.

Not sure how GAME handle that stuff with in-store pre-orders though.

ah right on gamestop you have to pay up front (well I was charged back in Oct anyway)

[Currambo]

After hearing all the problems people are having, and experiencing problems with GAME previously (never received my Gears of War 3 Limited Edition pre-order and worst customer service the world has ever known), ive decided to cancel my CE preorder with them... Standard edition will do me fine as long as i receive it on time haha, often get it a day early with shopto.net as well!
.... if that bonus character ends up being Garrus though im gonna be piiiiissssed
So sorry to OP for the problems though, hope it all works out!!

[artgeek25]

This sucks hearing every bodies stories about the cancelled pre orders. i ordered min N7 CE edition in january on pc, thankfully it hasn't been cancelled yet. i'm just suprised that a company can do this and expect to get away with it no wonder game is going bankrupt what a joke. i feel for the op and others that have had theirs cancelled.

[NamiraWilhelm]

oh i dont want to hear this >.<

[Trapper_920]

~covers ears~

No! No! No! No! No!

I no want to hear this, that's awful! If their going to have limited numbers they need to be removing the buy options long before people try buying it.

[Furtled]

For peeps who've had their pre-order cancelled and had no joy with customer services, Game's CEO is (the aptly named in this case) Ian Shepherd and you can contact him via ian.shepherd@game.co.uk

For best results try to keep it short, to the point and include any reference numbers you have. Politely (can't stress that enough) state the problem, say what you want done, then sign off.

Good luck!

Modifié par Furtled, 09 février 2012 - 02:11 .

[Dave Exclamation Mark Yognaut]

So in other words you're saying that in Capitalist Britain preorder cancel you?

[Tarahiro]

Yeah I have like 3 Graingers near me. Completely forgot about that shop because it's still rather new.

I thought the CE's were exclusive to Game/Gamestation in the UK though?

(I can't help but think it would have been better if shops had just had a cut off date for CE preorders - then they'd know exactly how many they would need and could order in the right amount and not cancel anyones orders.)

[Kilshrek]

Dave Exclamation Mark Yognaut wrote...

So in other words you're saying that in Capitalist Britain preorder cancel you?

Nicely done.

Aaanyway, apparently the GAME UK website is still taking preorders for N7 CE, and I just put one down, so I now have a website and store preorder, just in case.

[masseffectexpert94]

game doesn't seem to sell n7 collectors edition online for the 360

[ManOfSteel]

masseffectexpert94 wrote...

game doesn't seem to sell n7 collectors edition online for the 360

They haven't any more to sell, so they took it off the site.

[Yogal_Fish]

Same happened to me a few weeks ago.

Just an fyi game publishers, don't make CE's exclusive to a certain website/store's, even more so when its a company that is known to be terrible at this sort of thing.

[Fugiz]

The xbox version ran out about a month ago. Gameware.at still had copies for 120 euros but I think they ran out as well. best get the PC version.

[Mike Shepard]

did the OP ever get this sorted out?

[LOST SPARTANJLC]

Mike Shepard wrote...

did the OP ever get this sorted out?

I'm going to guess no , and that he has been Raging in private about it.Either way I hope OP finds a solution to this horrible problem.

Modifié par LOST SPARTANJLC, 10 février 2012 - 01:30 .

[JG The Gamer]

I checked my preorder at EB Games the other day. Felt like a tool for doing so. But in a small way, I'm glad I checked. I'm still good.

[mikx82]

Does anybody know if Gamestop has the tendency to do this or has a history of doing this? i preordered kinda late but it was still available (ordered online for PS3; Xbox and PC already sold out at that time)

I find myself checking my order status everyday just to make sure but it's stressing me out. Can anyone comment on this?

Modifié par mikx82, 10 février 2012 - 05:19 .

[K2daE]

^Never had a problem with Gamestop canceling orders. Im sure its been said somewhere in this thread already but Game UK are allegedly having credit problems and distributors are not supplying stock in the same amounts that they used to.

[lolerk53]

Aren't all the copies that were canceled 360 versions?
I think they have a problem getting these.

[mikx82]

lolerk53 wrote...

Aren't all the copies that were canceled 360 versions?
I think they have a problem getting these.

i did notice that the 360 and PC versions went out of stock faster than the PS3 - i guess since Mass Effect was originally exclusive to them, more people played the series on them. But yeah, i just hope that Gamestop wont have any 'Over-booking' problems.. 

and yeah.. for Game UK victims, i feel for you guys.. hope that gets resolved and you guys get compensated for it. it would suck if that would mean you cant get the CE anymore..