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[tkhamilton]

So my hard-drive died a month ago, and I'm getting ME2 re-installed to for some last-minute play before ME3, I had saved all of the install files for all of my DLC, and all of the Cerberus network stuff installed just fine, but when I start up the game, it says that I'm not using the same account for Shadow Broker and Kasumi.  When I log into this site, it doesn't show them as purchased here, either.  Only Arrival, which I had just purchased today.

EA's customer support email link seems to be broken or something, how do I find someone to actually contact?  I definitely have a characterI want to play through Shadow Broker again. 

[mcsupersport]

The only ones to help is EA.com support, best bet is to try the live chat option that gets you to someone semi-fast depending on their load.