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Multi-Player Internet Connection Issues (Xbox 360, PS3 & PC)


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#626
MyNameIsLegion1

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any one got any solutions to being disconnected every 20- 30 minutes?

#627
Teahouse Fox

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Quick update. I've had no big problems today. Couple of weird things, but not reoccurring. Like the trooper that spawned off the accessible map and prevented up from completing a silver match until we managed to shoot him, no kidding, through the floor.

Things seem to go smoother when I am the leader. No, not for my mad skills, but it seems leaders are the most endangered species in ME3MP and drop like flies, which makes your connection, not only dependent on the foibles of the ME3MP server, and your own ISP, but theirs as well.

I don't think I've played more than two matches in a row with the same leader otherwise. They get booted in the middle of missions sometimes.

#628
BP93

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Every other game I play is fine but the disconnects on every EA game is unbearable. It's on their end, not ours.

Which is sad, because when you can play this game without is disconnecting it's fun as hell. But the risk of wasting 20 minutes of my time for absolutely nothing because it disconnected on wave 10 isn't fun.

#629
Reawyn

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Hello everyone , not one for posting on forums but seeing as people are having so much trouble I felt I should speak out ,  first off I have been having connection issues like everyone else here ,HOWEVER upon following the advice of a few here , I disabled my Universal Plug and Play on my router and started joining games , I went past the 20 minute dropper mark and everything checked out, I can only guess that Ea's servers and the UNiversal Plug and Play aren't talking to each other.   what ever the case , this worked for me and havn't had any more problems aside from the occasional bad host.   I live in New Zeland and anyone who knows anythign about ISPs and internet rates will know we have crappy net connections, speed etc  compared to everyone else.   SO if I can get  my game working hopefully others can too. its not ideal but so far its a work around that seems to be holding.   

I would stress however that if your NOT Image IPBconfident poking around your router its better to wait for a fix.

So to recap

Before I disabled my Universal Plug and play I was being dropped ever 20 minutes like clock work
I disabled my Universal Plug and Play
I joined a few games to test and connection held

this worked for me , if it works for you I would encourage people to post in reporting there results. Image IPB

#630
ArmeniusLOD

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Reawyn wrote...

Hello everyone , not one for posting on forums but seeing as people are having so much trouble I felt I should speak out ,  first off I have been having connection issues like everyone else here ,HOWEVER upon following the advice of a few here , I disabled my Universal Plug and Play on my router and started joining games , I went past the 20 minute dropper mark and everything checked out, I can only guess that Ea's servers and the UNiversal Plug and Play aren't talking to each other.   what ever the case , this worked for me and havn't had any more problems aside from the occasional bad host.   I live in New Zeland and anyone who knows anythign about ISPs and internet rates will know we have crappy net connections, speed etc  compared to everyone else.   SO if I can get  my game working hopefully others can too. its not ideal but so far its a work around that seems to be holding.   

I would stress however that if your NOT Image IPBconfident poking around your router its better to wait for a fix.

So to recap

Before I disabled my Universal Plug and play I was being dropped ever 20 minutes like clock work
I disabled my Universal Plug and Play
I joined a few games to test and connection held

this worked for me , if it works for you I would encourage people to post in reporting there results. Image IPB

One thing that must be noted is you cannot have UPnP enable AND do port forwarding at the same time.  If you were forwarding the ports while UPnP was enabled, then your router can get confused.

I seem to have fixed my connection problems on Xbox.  I changed the DNS server in Settings->System->Network to Google's Public DNS.  I'll know more in the coming days whether or not this is a real solution, but for the time being it's working great.  The IP addresses are "8.8.8.8" for primary and "8.8.4.4" for alternate.  Note also that I restarted my router and did a connection test to verify my NAT was still open.

Here is the link with information regarding Google DNS:
https://developers.g...eed/public-dns/

#631
Breakdown Boy

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BP93 wrote...

Every other game I play is fine but the disconnects on every EA game is unbearable. It's on their end, not ours.

Which is sad, because when you can play this game without is disconnecting it's fun as hell. But the risk of wasting 20 minutes of my time for absolutely nothing because it disconnected on wave 10 isn't fun.


Exactly the same thing that happens with me!!! Get to wave 10 and then disconnect, loose so much and I wanna rage!!!!!!!!!!!!

I actually bought BW points to buy gear and then this stuff happens.

BW please speak to your publishing partner EA and get them fix their servers, also Origin is a broken product please release ME3 on steam and allow people to switch installation to steam.

I still can't install FTA dlc as the download is interupted and then have to start over!

I have wasted about R369 ZAR ($48 US) towards bandwith to try and download From the ashes!!!!

#632
riverslq

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I love being on round 9 of a gold match, 25 minutes in, and the host disconnects. nope, the host didnt exit, the game either crashed, hung, blew up, whatever. ffs, fix it already. god knows the testing that was done on this was an afterthought.

#633
Gh4r0n

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Reawyn wrote...

...
I would stress however that if your NOT Image IPBconfident poking around your router its better to wait for a fix.

So to recap

Before I disabled my Universal Plug and play I was being dropped ever 20 minutes like clock work
I disabled my Universal Plug and Play
I joined a few games to test and connection held

this worked for me , if it works for you I would encourage people to post in reporting there results. Image IPB


After reading Reawyn's post i disabled Universal Plug and Play in my Router and it seems that really did fix the issue for me.

When it was still enabled i got disconnected almost every game in one of the final 2 or 3 waves. I could finish maybe 1 out of 10 games i joined.

Ever since i disabled UPnP i played like 15 games and didn't disconnect in ANY of them. :lol:

So i would also encourage people with the same problem to try and disable UPnP.

Also, thanks a ton Reawyn for providing that tip. It's the total opposite on what Bioware suggests, so i doubt i'd have ever tried it without your posting. ;)

Modifié par Gh4r0n, 02 avril 2012 - 04:57 .


#634
Kolreth1

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I can play every other online game I have for days on end without disconnections, this one is ridiculously bad. Complete game ruiner.

#635
Vipala

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and not a peep for any officals yet. EA ftw
@Kolreth1 old fix that works. but if you disable UPNP, that causes other problems. Still better than not being able to finish a single game though. Still waiting for a ACTUAL fix for ME3 MP !! *Cough EA/Bioware *Cough*

#636
Kolreth1

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I am able to finish about 60% of games, and my ports are properly forwarded, so I don't see why I should have to turn on upnp for one stupid game.

#637
Glowz

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I cannot join friends, and they cannot join me. I have enabled the UPNP, opened the ports and my firewall is letting ME3 through. I'm really getting fed up with this, and I'm really dissapointed. When I join, my screen just says 'Joining game', and after a while, 'communicating' in the upper left corner dissapears. After that, the game just freezes, and I have to use alt+F4 to get out. Does anyone have a fix for this?

#638
Hadeedak

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Is it down right now? It's certainly not letting me on..

#639
Torian-Kel

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Nearly a month since game release and I still cant play multi player... I can connect and join games as normal, but after approximately 2 minutes into the game it freezes for couple of seconds and when it resumes, i get immediately "disconnected from ea servers". Tried port forwarding, enabling/disabling UPnP and NAT, setting DMZ, allowing origin and me3 through my firewalls as well as disabling them completely, editing hosts file, switching to usb modem and my laptop's wireless, hell even reinstalling origin and me3...
All that to no avail.
Funny thing is that it also affects my single player - as long as I'm connected the game keeps periodically freezing.

#640
Guest_dd614_*

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Glowz wrote...

I cannot join friends, and they cannot join me. I have enabled the UPNP, opened the ports and my firewall is letting ME3 through. I'm really getting fed up with this, and I'm really dissapointed. When I join, my screen just says 'Joining game', and after a while, 'communicating' in the upper left corner dissapears. After that, the game just freezes, and I have to use alt+F4 to get out. Does anyone have a fix for this?


I have the exact same issue but for PS3. My friend and I can't join each other's private games. I've done everything Bioware has suggested on my router and I have NAT2 on my PS3. Every
time he invites me, it says "communicating" and "joining game" and then
hangs. Communicating goes away and I have to restart the game because
there's no button I can press. It's just stuck. We both have the same
issues. When I invite him to a private game, his game hangs at 'joining
game' and when he invites me, my game hangs. We have no issues joining
public games and I've never disconnected from one. Literally every time
we try and get into one another's private game it hangs and we have to
restart our ME3.

I've never had any issues like this playing
other online games. It really sucks because while I got this game
because I loved ME2, the lasting appeal was to have a good multiplayer
game I can bomb out with 3 other friends coop. Any help is greatly
appreciated.

Also, a weird thing happens when I start ME3. It
logs me out of PSN and gives me a "ethernet cable is not attached"
message before logging me back in. This is perhaps unrelated but still
weird, as it happens even when I turned off the autoconnect to Origin
option.

#641
Conundrum129

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I just spent about 4 hours working with EA to try and fix my disconnecting problem, see if I missed any steps to get it working and anything else that might help me and others but now the game doesn't see my online pass. I don't know what happened but this is getting ridiculous, while yes I'm not complaning about getting dc'ed almost every round, I'm now complaining that they broke half of my game. I would like to hear back from someone at either Bioware or EA about this debacle and tell me how to fix it or what they will do to fix it in the next 15-16 hours.

#642
Twisted and Mean

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MyNameIsLegion1 wrote...

any one got any solutions to being disconnected every 20- 30 minutes?


If you're talking about PC then disable UPnP. That will cripple your ability to invite friends and you might have problems finding lobbies (takes quite some time), but you won't be DCed every match.

Oh, and EA doesn't have the solution. I've spend about 8 hours total, speaking to their tech support and they've given all the useless advice they could think of to get rid of me. Maybe, short of advising me to denounce my citizenship, defrost my refrigerator, cancel garbage collecting service, and yank out my telephone cable.

#643
Conundrum129

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I didn't really want to go to EA but I didn't see much choice, nothing I had done worked. At that point I had tried everything that had been sugested in here and a few things that hadn't been and nothing worked. I figured I had nothing left to lose by asking them for help, I work in tech support and I know that we all miss somthing once in a while.

I was hopeing that I had missed somthing ovious that hadn't been put up on the forum. This is what happens when you deal with tech support from India, seriously both people I worked with were from India based on their names. I know the problem has to be on their side now, the fact that their "fix" broke my online pass tells me that somthing is very wacky over there. I think I might try to unregister my game and reregister it in the hope that might fix it.

#644
BaKaNoOB

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Weird, I'm in EU my country is not so developed in IT
( i think)  and have never disconnected, usually when i'm leader no prob, but when someone else is a leader they disconnect on second mach. When i play i usually stop all torrent software and i had no issues except if i forgot to turn uttorrent of...

I think game overheats internet connection with packets cause when i play not as leader in the moment before leader disconnect there is lot of lag and mobs and players move in a weird way...

I use custom configured sisco w-fi router which works as w-lan access point whidout routing and i have no issues ...

Weird

Modifié par BaKaNoOB, 03 avril 2012 - 05:02 .


#645
Phil Matthews

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Glowz wrote...

I cannot join friends, and they cannot join me. I have enabled the UPNP, opened the ports and my firewall is letting ME3 through. I'm really getting fed up with this, and I'm really dissapointed. When I join, my screen just says 'Joining game', and after a while, 'communicating' in the upper left corner dissapears. After that, the game just freezes, and I have to use alt+F4 to get out. Does anyone have a fix for this?


I have the same issue, but not with all friends. Maybe around half or just under half. What's funny is 2 o them are husband and wife, using the same router, one I have the problem with, the other I do not.

Also, I can be in a game WITH them, but not hosted by them. Same goes for them They can play with me, just can't join a game I host. ALSO while in game we cannot hear each other's chat.

This is on the PC by the way, with the instructions in the port settings post folowed.

#646
riverslq

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between people leaving right when a gold match begins, to random crashes, disconnects.. i'll be back after 2-3 patches. its just frustrating spending 2 hours playing 3 matches, and getting points for just only 1 of those.

#647
Vipala

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Forwarded all the ports stated in this list. https://help.ea.com/...ues-with-origin
Checked with PF.com utility, all ports were confirmed open. Still without UPNP no one joining my games and WITH upnp disconnecting mid game.

#648
Stonesoundjam

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The lag is ridiculous. This whole company is going down the crapper

#649
BaKaNoOB

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Enable DMZ and stop torrents :)

#650
Vipala

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Seems like after countles days of fking around i finally got it working.
- DISABLE UPNP, extended security.
- Forward all the ports i mentioned in the previous post and the ones OP wrote down in the first post in the router page. I chose ANY port as a trigger for all of them, not UDP/TCP specifically..

TCP ports:
  • 80
  • 443
  • 9960-9969
  • 1024-1124
  • 18000
  • 18120
  • 18060
  • 27900
  • 28910
  • 29900
UDP ports:[*] 1024-1124[*] 18000[*] 29900
[*]3659 and 6000


- Then do the same for inbound rules under window firewall. (CPANEL - system and security- firewall- advanced settings - inbound rules - add new rule.) I did UDP and TCP in a seperate rule. Not sure if you need to specify origin as the target program or if you can chose ALL. Try it and see which works).
- THEN disable the firewall COMPLETELY. -_-.. Maybei forgot something, because ive done so much ****e.
- Also use http://portforward.c...p/portcheck.htm to test al lthe ports and see, if they are actually forwarded.
- And obviously disable or uninstall all other firewalls
[*]Tried 2 private games without UPNP so far and seemed to work, people could join my invites, no one got disconnected as they would with UPNP enabled. Will report back in a day or 2 to see if its really working.

Modifié par Vipala, 03 avril 2012 - 04:58 .